Startrek shop sells Star Trek merchandise including posters and other licensed items. This page aggregates shopper ratings and reviews for shop.startrek.com to help you decide whether to buy here. Read what customers report about their actual experiences with product quality, shipping, and customer service.
Startrek Reviews
1.3
11 reviews
What Shoppers Say About Startrek
Created with AI, based on recent reviews
Shoppers overwhelmingly report severe problems with Startrek's customer service and order fulfillment. Across multiple reviews, customers describe unresponsive support (emails and messages going unanswered for weeks), unexplained shipping delays, defective products with no resolution path, and an overall lack of communication about order status. Several reviewers were forced to dispute charges with their credit card companies as the only way to recover their money.
The store's website return form appears non-functional, and customers report that contacting the company yields no response regardless of the method used (email, contact forms, or messages). Combined with complaints about cheap product quality and unmet delivery promises, shoppers consistently advise others to avoid purchasing from this retailer.
Customer Reviews (11)
Sorted by: Most recentJessica M.Aug 10, 2023
The stuff they sell is pretty good quality, but prepare yourself for shipping costs that will shock you. I didn't realize upfront that sending items worldwide runs almost twenty-five bucks. My mistake for not checking, but it meant I ended up spending more on getting my poster shipped than what I actually paid for the poster itself. The products are solid, no complaints there, but I'm not coming back because the shipping fees are just too much.
Startrek Review FAQ
What is the overall rating for Startrek shop?
Startrek shop is rated 1.3 out of 5 based on 11 customer reviews published on RetailCoupons.com. The vast majority of reviews are one-star ratings.
What do customers praise about Startrek shop?
Based on available reviews, there are no recurring positive comments. The overwhelming focus of customer feedback concerns problems rather than positive experiences.
What are the most common complaints about Startrek shop?
Shoppers consistently report three main issues: unresponsive customer service (emails and messages ignored for extended periods), significant shipping delays without communication, and difficulty obtaining refunds or handling returns. Multiple customers also mention receiving defective or poor-quality items.
Do customers recommend shopping at Startrek shop?
No. Reviewers explicitly warn others against purchasing from this store, with several recommending that potential customers file disputes with credit card companies or contact consumer protection agencies instead.
How can I write a review of Startrek shop?
If you have purchased from shop.startrek.com, you can share your experience by submitting a review on RetailCoupons.com. Honest feedback about your experience with shipping, customer service, product quality, and overall satisfaction helps other shoppers make informed decisions.