Simply Organic Bamboo sells bedding products, primarily sheets and blankets made from bamboo materials. This page aggregates shopper ratings and reviews to help you evaluate the company's product quality, customer service, and return policies before making a purchase.
simplyorganicbamboo.com Reviews
What Shoppers Say About simplyorganicbamboo.com
Simply Organic Bamboo receives sharply divided feedback from shoppers. One satisfied customer praised the sheet quality as incredibly soft, highlighted exceptional customer support, and noted fast 2-day shipping. However, two other reviewers reported significant problems: one encountered issues with an unfamiliar shipping carrier and delivery documentation, while another faced difficulties with the advertised return policy after opening items to test the material, despite the company stating returns are available.
The store's 3 reviews on RetailCoupons.com reflect a 2.3 out of 5 rating, indicating substantial inconsistency in the shopping experience. While product quality appears strong for some customers, operational challenges around shipping transparency and return processes appear to be key pain points that prospective buyers should research further.
Customer Reviews (3)
Sorted by: Most recentThese Sheets Are Incredible! The quality is seriously amazing and so incredibly soft. Not only that, but the team there really stepped up with their support. My shipment got here in just 2 days which absolutely blew my mind. Couldn't be happier with this purchase!
WARNING - Don't Fall for This Scam. I ordered a blanket as a gift for the holidays and this whole experience has been a nightmare. The company used some obscure shipping carrier that's not one of the major ones. I got a delivery notification saying the package was left at my building and signed off by someone named David Jones. Here's the problem - my building's package room was shut that day, and management confirmed there's no employee with that name. Either it went to the wrong place or the delivery person made up a fake signature and stole it. So I text the company using the contact method on their site. They respond with a nasty text basically telling me I'm lying and that they won't replace my order unless I go file a police report. This order was over $100. The fact that they're expecting me, a customer in New York City, to take up time at a police precinct to file paperwork over a shipping mistake THEY made is absolutely ridiculous. I explained that I wasn't comfortable doing that just because they won't actually work with their shipping partner to figure out what happened. They completely refused to work with me and said no exceptions would be made. This kind of response is unacceptable.
Stay Away From This Company. I purchased sheets for my son and he felt they were too silky for his taste. Their website clearly states they have a return policy, but I've had zero luck actually returning anything. We only opened the packaging on one pillow to feel it and put everything right back the way it came. The sheets themselves were never even opened. I've been trying to get a return started for weeks now. I've sent probably five or six emails back and forth with them, but they refuse to give me straightforward return instructions. Instead, they keep dragging things out with strange follow-up questions or insisting I sleep on the sheets for a month first. In my final frustrated email, I mentioned that I'd have to post negative reviews if they didn't just follow their own return policy and give me the steps. Their response? They basically asked me the same thing I'd already told them twice before about the items being new and unopened. It's clear they're stalling intentionally.