Sixpenny sells upholstered furniture including sofas and sectionals. This page displays customer reviews and ratings for Sixpenny to help you make an informed purchase decision. Read shopper feedback on product quality, durability, and customer service before buying.
Sixpenny Reviews
What Shoppers Say About Sixpenny
Shoppers consistently report serious quality and durability issues with Sixpenny furniture. Multiple reviewers describe sofas and sectionals that deteriorated quickly, with fabric falling apart within months of normal use, linen covering that was poorly fitted and baggy, and overall construction that felt cheap and insubstantial compared to alternatives like IKEA. The emotional impact on customers was substantial, particularly for those who saved significantly to make the purchase.
Communication and customer service problems compounded the quality concerns. One customer reported poor communication during the sales process and undisclosed call recording, while another found that marketed fabric properties (cleanability and durability) did not match real-world performance, with staining occurring after minimal contact with water.
Customer Reviews (4)
Sorted by: Most recentPlaced an order for an L-shaped sectional right after Thanksgiving to take advantage of a promotion. Talked to a representative named Gabriel during the transaction. The call was recorded without clear notification upfront. Throughout the first and second conversations, communication was pretty poor overall. We worked out a delivery schedule that seemed doable. Then out of nowhere, I got an email saying they'd cancelled everything. Really let down by how the whole situation was handled.
Pretty let down with this purchase. Honestly, IKEA furniture feels more substantial. This piece came across as cheap and flimsy, not something that's going to hold up over time. The linen covering wasn't tailored well and immediately looked baggy and poorly fitted. I've been wanting to order from them for years, so I was bummed when this didn't work out. I brought my concerns to their customer service team but they didn't really address any of it. Is that just how they operate? Now I'm trying to return it and their logistics team hasn't been able to contact me during the window they said they would.
Don't buy this sofa. I'm a single parent living on a tight budget and saved up for a whole year to get this one. Big purchase for me. Six months later and the fabric is falling apart in several spots. We literally just sit on it, nothing crazy. I've actually gotten upset about it multiple times. Walking into my living room feels like a reminder that I wasted a bunch of money on something that fell apart. Multiple cushions are ruined. I'm stuck because I can't afford to replace it right now. Customer service won't help at all. They basically blame me and suggest I must have done something to rip it, even though that's not the case. They won't swap out the cover or offer any kind of discount. Meanwhile I keep seeing them gifting sofas to social media influencers online. Really disappointing. I don't usually leave bad reviews, but I exhausted trying to work with them first before posting this.