Sourcemore is an online retailer offering a range of products with discount codes and competitive pricing. This page aggregates customer ratings and reviews to help you understand shoppers' experiences with the store's shipping times, inventory, customer service, and order fulfillment.
Sourcemore Reviews
What Shoppers Say About Sourcemore
Sourcemore receives polarized feedback, with 70% of reviewers giving five stars and 25% giving one star. Satisfied customers praise the store for quick shipping, competitive pricing, available discount codes, and responsive customer service, particularly highlighting staff who resolve order issues efficiently. However, dissatisfied reviewers report severe shipping delays (orders taking months to process or arrive), items stuck in processing indefinitely, inventory availability problems, unresponsive support, refund issues related to regulatory restrictions, and concerns about the company's China-based operations and lack of phone support.
The stark division in ratings suggests highly inconsistent service delivery. While some orders arrive on schedule with good pricing, others languish in processing or encounter problems with limited recourse. Prospective shoppers should be aware of potential delays and the challenges of resolving issues with a China-based operation, particularly regarding payment processing complications and regulatory-related order cancellations.
Customer Reviews (20)
Sorted by: Most recentThis site is fantastic and my go-to whenever I need to get stuff shipped internationally (I'm in Australia). They stock a huge variety of items at reasonable prices. My orders normally arrive in about a week. Really impressed with them.
Let me give you my straightforward take on my very first purchase from Sourcemore as a Canadian customer. I placed a large order to be shipped from Singapore Mail on February 14th and received it March 4th. Just three days after ordering, they sent an email with shipping confirmation and a tracking code. I tried the tracking immediately but it wasn't showing anything at that point. When I checked again after two more days, the package was registered at Singapore Mail. The next day it was already heading toward me. Door-to-door it took eighteen days. The tracking number they gave me was valid and allowed me to monitor every step of the journey to my address. I wasn't hit with any surprise taxes, duties, or extra charges from Canada Post upon delivery. I got some serious savings on what I ordered, everything was exactly as pictured, and all items checked out perfectly. Bottom line, it was a smooth and gratifying experience dealing with them.
This is my genuine take on my first order with Sourcemore. Being based in Canada, I ordered a large shipment shipped from Singapore Mail on February 14th and had it by March 4th. Three days in, they emailed confirmation with tracking info. When I checked it right away, the tracking wasn't active yet. After retrying two days later, it showed the package had arrived at Singapore Mail. By the next day, it was heading my way. From order date to delivery took 18 days total. The tracking they provided worked perfectly and I could monitor it the whole way. No surprise taxes, duties, or additional charges from Canada Post whatsoever. The prices were unbeatable, my items matched the description exactly, and everything arrived as promised. Overall, I had a really solid and satisfying transaction with them.
My top choice for getting vape supplies from China. Started ordering from them a few months back and I'm up to about eight orders now. Consistently excellent service and their pricing can't be beat. Love that I can buy full-size tanks instead of being stuck with the smaller restricted options. I've done pre-orders a couple times knowing they might take a month or two to get in, but it's always shipped within a day of arrival once stock shows up. Was really waiting for the larger version of the new Fireluke 22 tank which took forever to stock, but it was totally worth it because it's genuinely the best hybrid tank out there. As long as I know I'm getting what I ordered, I'm fine waiting, and they've never disappointed me. Emailed them twice with questions and got responses the next day both times. Items in stock typically arrive in seven to ten days, which is solid time from China to my place. They always include tracking codes so I can follow shipments with a tracking tool. Everything's been genuine and performs great.
They're hands-down the best vape shop around. All items are authentic, their customer support is fantastic, they've got the most competitive pricing, and when stuff goes out of stock they refunded me without hassle.
In my opinion, sourcemore.com is the best vape shop out there. They stock authentic items, customer service is excellent, prices are unbeatable, plus they gave me a refund when some products weren't in stock.
Got myself an eroll mac kit at a fantastic price. Ran into an issue with it (my bad, not theirs), but the team went above and beyond to help me fix it. Would definitely recommend them to others.
I'm puzzled by some of the negative feedback here because my experience shopping with Sourcemore was flawless. Placed my order on June 7th and it arrived on June 14th. Full tracking available the whole time so I always knew where my package was. The price beat every other Chinese retailer I checked (and it's legit too). They said 9-14 days delivery but it got here in seven days flat from order to doorstep.
Best pricing I've found anywhere, super speedy shipping, tons of products to pick from, and you can track your shipment the whole way.