Spiritual Gangster is an online retailer specializing in yoga and athleisure apparel, including crop tanks and wellness-focused clothing. This page aggregates customer ratings and reviews from RetailCoupons.com shoppers to help you understand what buyers say about the quality, service, and value of shopping at Spiritual Gangster.
Spiritual Gangster Reviews
1.8
13 reviews
What Shoppers Say About Spiritual Gangster
Created with AI, based on recent reviews
Spiritual Gangster receives largely negative feedback, rated 1.8 out of 5 by 13 shoppers. The most consistent complaint centers on customer service deficiencies, including unresponsive support, failure to notify customers about out-of-stock items or order cancellations, and extended shipping delays. Additional concerns include unclear final sale policies that are not prominently displayed at checkout, perceived review censorship (customers report critical reviews not being posted on product pages), and inflexible discount policies. A smaller group of reviewers praise the quality of crop tanks and other clothing items, and note that frequent sales help offset the high regular prices.
The company's responsiveness issues emerge as a critical pain point across multiple reviews, with customers reporting weeks-long order processing times, unshipped packages with created labels, and difficulty obtaining timely answers from support staff. While some shoppers acknowledge the product quality itself is strong, the combination of poor communication, restrictive return policies, and inadequate customer service creates frustration that overshadows the merchandise.
Customer Reviews (13)
Sorted by: Most recentSofia N.Jul 1, 2021
I bought a tank and shorts combination back in spring and the fit was completely wrong when it came in. The product pictures were misleading. The shorts had ribs and were transparent, and the tank top didn't fit right and was way too short. I sent it back but it took forever to hear from them, and when I finally got a refund it was only for half my purchase. The other half for the tank top still hasn't been refunded and I can't get a response about what's happening.
Brandon T.Feb 10, 2021
Skip this place entirely. I got a pair of their sweatpants through a third-party retailer and they're absolutely not worth it. The material feels flimsy and cheap, and after just a few weeks of normal wear they started falling apart from pilling. At this point they look like hand-me-downs from someone decades older.
Spiritual Gangster Review FAQ
What is Spiritual Gangster's average rating on RetailCoupons.com?
Spiritual Gangster is rated 1.8 out of 5 based on 13 customer reviews on RetailCoupons.com. The majority of reviews are one-star ratings, with a smaller number of four and five-star reviews.
What do customers praise about Spiritual Gangster?
Reviewers consistently commend the quality of Spiritual Gangster's clothing, particularly their crop tanks. Some shoppers also note that the company's frequent sales events help make the higher regular prices more accessible.
What are the main complaints about Spiritual Gangster?
The most frequent complaints involve customer service issues, including unresponsive support staff, lack of notification when items go out of stock, extended shipping delays (orders sitting in processing for weeks), and tracking labels created but packages not shipped. Customers also report frustration with unclear final sale policies at checkout and rigid discount policies that do not allow combining promotions.
Do customers report issues with returns and exchanges?
Yes. Multiple reviews mention final sale restrictions that were not clearly communicated at the time of purchase. Customers report that final sale language was not obvious on receipts or during checkout, leading to disputes when they attempted returns. Support has reportedly only offered apologies rather than solutions.
Would shoppers recommend Spiritual Gangster?
Based on the review distribution, most shoppers do not recommend Spiritual Gangster due to customer service and fulfillment problems, despite acknowledging that product quality is good. Only a small percentage of reviewers gave four or five-star ratings, typically those who shopped during sales and did not encounter service issues.