TerraCycle Reviews

My mother dropped money on a recycling bag, thinking she was doing the right thing, and when we tried to use it, the company said there was no account on file. This is pure fraud dressed up as environmental activism. The only thing TerraCycle actually cares about is profit, not the planet. Any actual environmental benefit gets lost behind their overpriced system anyway. And their website is terrible too, constantly throwing pop-ups at you and requesting permission to send notifications. It's straight up greedy. By the way, most supermarkets in the area offer free recycling for blister packs.

The first time I tried their service, there was a problem with the shipping label, but they sent a corrected one pretty quickly and I was thankful for that. Second time around, we got another bad label. I've had to resend the same information over and over, copy my entire previous conversation, but they keep ignoring me for days at a time. Then they ask the exact same questions again. It's been over a week of silence after my last submission. The coffee pods we're holding onto have started smelling awful now that it's been so long. This customer service is absolutely terrible. A whole month of back and forth with zero fix. We ended up throwing them out because they became a health hazard.

This whole thing is a scam. They partner with big brands to look environmentally conscious while actually sending the products overseas to be burned instead of recycled.

These folks advertise free recycling programs for major brands, but you have to sign up and get on a waiting list. I've been waiting for years to recycle my toothbrushes. Just started their water filter list recently and don't think I'll ever get to use it. Then there are their pricey recycling boxes if you don't want to wait. The company mentions drop-off sites around town, but finding one in your area is basically impossible.

Wanted to step up and recycle some chip bags through TerraCycle, so I checked out their site. They offer a cardboard box you can fill at home, then either have picked up or drop off yourself. The smallest box? Over a hundred dollars. Are they kidding? Who actually pays that much, especially for something the size of half a garbage bag? I'd maybe consider a small fee for a drop-off option, but what they're asking for is insane. The worst part is they literally made these products in the first place and now they want massive money to take them back. It's basically them printing free cash. Total ripoff.

Completely useless. I've been collecting stuff for months because there's nowhere even close by to turn it in. Their website is a pain that just keeps directing me somewhere I don't want to go. I'm trying to drop this stuff off, not invite other people to pile their trash on top of mine! It's frustrating as heck. I recycle everything at the curb normally and take soft plastics to the supermarket regularly, so I'm not lazy about the environment. TerraCycle is just making my space a disaster and stressing me out. Why would any company use this system? It's worse than pointless.

I had my doubts about whether they could actually recycle plastic-covered foil packaging. They claim to partner with the wrapper manufacturers, but that's where things fell apart. The recycling package they provided was nowhere near large enough for how much waste my household produces. I reached out with questions and got absolutely nothing back. Then I started researching and discovered that journalists, including Bloomberg reporters, tracked their waste shipments. Even after reaching TerraCycle, the stuff ended up sitting in landfills anyway. It's depressing to see companies capitalize on bad packaging practices through greenwashing while still dumping everything in the ground. TerraCycle, thanks for making me lose hope in humanity.

This is absolute garbage! I piled up a bunch of TerraCycle products thinking I'd finally recycle them. But then I realized you have to hunt down different recycling info for each individual product and haul them to separate collection spots. That's days of work just to recycle a handful of containers. It feels like they're misleading people about how simple this is. The whole thing should be way different. Have one central drop-off point for everything, then let the companies actually pay for the service instead of burdening customers. This is nuts.

The concept sounds great, but navigating their website to find recycling options is honestly a nightmare. After spending 20 to 30 minutes going in circles, I finally stumbled onto the right section. The problem is I have no clue how I got there and I'm definitely not going back because that was a complete waste of time. Plus, what happens when there's no drop-off location nearby? Do you spend your day driving across town? Box everything up and mail it? For some chocolate wrapper and a chip bag? It doesn't make sense. This stuff should just go in the regular recycling bin like everything else.

The idea behind it is solid, but they really need to fix their website. I was trying to find a drop-off spot near me and figure out what type of items I could recycle, but the site kept sending me in circles. I eventually gave up because it was pointless. Major letdown all around.