TITLE Boxing operates boxing gyms and sells boxing equipment and apparel through titleboxing.com. This page aggregates customer ratings and reviews to help shoppers understand what to expect when ordering online or using their facilities.
TITLE Boxing Reviews
2.2
25 reviews
What Shoppers Say About TITLE Boxing
Created with AI, based on recent reviews
TITLE Boxing has a sharply divided customer base. A minority of shoppers (24 percent) report positive experiences, particularly praising the in-person gym atmosphere, knowledgeable trainers, and sense of community at their training facilities. However, the majority of reviews (64 percent rating one star) describe serious problems with online ordering and customer service: delayed or non-arrival of orders, incomplete shipments, inability to modify or cancel orders after placement, confusing product instructions, and unhelpful support staff who reportedly offer substitutes rather than fixing mistakes. Several customers report the website's shipping confirmation system as difficult to navigate, and some describe the overall experience as fraudulent.
The stark contrast between the high and low ratings suggests TITLE Boxing's in-person boxing gym operations may be solid, but their e-commerce platform and associated customer service have substantial issues that frustrate online shoppers. Concerns about order fulfillment reliability and the inability to manage orders after submission appear consistently across negative reviews.
Customer Reviews (25)
Sorted by: Most recentJennifer W.Apr 23, 2024
Ordered boxing gloves for myself and my son on April 13th with ground shipping paid, but they didn't ship until April 19th. That's 7 days to handle 2 pairs of gloves, then another 5 to 7 days for delivery. Reading other reviews, I'm definitely not the only one dealing with this problem. What's worse is their sizing info is all over the place. Some gloves are listed as Regular or Large, then you see posts saying regulars run 12 to 14 ounces. How do you not know your own product size? It's one or the other, not both for the same fit. I've seen pro gyms use their stuff for training, but the staff at Title doesn't seem to know what they're selling.
Anthony L.Feb 6, 2024
Man, after seeing all these other complaints, I get it now. This place talks a big game but doesn't deliver. They canceled my order that was supposed to come by Wednesday because I supposedly picked the wrong size. When I asked why, they told me to just reorder with the right one. Now my new delivery was pushed to Friday instead. Asked if they'd do anything about the hassle and got nothing but finger pointing. They blamed me for the order mix-up, then the new order didn't even process after a full day of them making excuses. They said it was canceled but it's still sitting in my account. Just buy from someone better. Ordered from a Muay Thai shop in Thailand using DHL and got it faster and cheaper. Everything I tried to do to make this right only made things worse. These guys are a mess.
Keith W.May 16, 2023
DO NOT TRUST THIS PLACE. Their membership cancellation doesn't work right. They'll keep charging you month after month even if you cancel or try to cancel. When they can't charge your card anymore they'll send your account to a debt collector. DO NOT TRUST THEM. Also they're not even BBB accredited, and I have to wonder why that is.
Patricia G.Dec 10, 2021
THE WORST CUSTOMER SERVICE EVER. If there's even a chance you might need to return something, DO NOT BUY FROM HERE. They'll make you feel bad about it and you pay for everything plus have to print your own label even if you're just swapping items. Find a different boxing supplier. Seriously.
Amanda C.Oct 13, 2021
I regret getting a year membership here. They won't let me cancel even though I stopped going months ago. They keep charging me every month. The whole setup is just punching a bag for 45 minutes. Really wish I'd never gone in the door.
Priya K.Jun 1, 2021
Really glad I looked at the reviews first before ordering anything. So many bad experiences out there that I decided to skip it. Thanks to everyone for keeping my money safe.
Tommy D.Jan 20, 2021
The team here makes ordering smooth. Managed to get my items shipped internationally without any hassle. Their online support team through chat and email was fantastic to work with.
Chris B.Jan 20, 2021
Staff was super easy to deal with. I got my order shipped all the way to Denmark with no problems. Their chat and email support were really helpful.
Victor N.Dec 20, 2020
They canceled my order without even telling me. I've been waiting over a month for my nephew's birthday gift. Won't be shopping here again.
Michael S.Nov 16, 2020
Their customer service is absolutely useless. I really do like some of their gear, but that doesn't matter. I've been waiting almost three weeks for a return to get processed since dropping it at their warehouse. Called customer service several times asking if they could check on my package status. Turns out their online reps can't even reach the warehouse, or that's what they keep telling me. Best they could say was maybe it processes this week, or check back next week. This was a couple hundred dollars worth of boxing gloves too. I've been shopping with them for years but I'm done. If this doesn't get processed by the end of the week I'm disputing the charges as fraud and filing a complaint with the Better Business Bureau. Here's what I learned the hard way: never order from a company that doesn't have a real customer service phone line.
TITLE Boxing Review FAQ
How is TITLE Boxing's overall rating calculated?
TITLE Boxing is rated 2.2 out of 5 based on 25 customer reviews on RetailCoupons.com. The rating reflects all submitted reviews, including both one-star and five-star experiences.
What do shoppers like most about TITLE Boxing?
Reviewers who rate the in-person gym experience highly praise the supportive trainers, community atmosphere, and quality instruction in boxing fundamentals. These customers report feeling welcomed and well-taught during classes.
What are the main complaints about TITLE Boxing?
The most frequent complaints involve online order problems: late or missing deliveries, incomplete shipments, inability to cancel or modify orders after placement, and poor customer service responses. Some customers also report difficulty with the website's shipping confirmation system and unclear product instructions.
Would shoppers recommend TITLE Boxing?
Recommendations are polarized. Those rating five stars strongly recommend the in-person gym experience. However, most reviewers giving one or two stars advise caution with online ordering and warn of customer service issues.
How can I write a review for TITLE Boxing on RetailCoupons.com?
After making a purchase from titleboxing.com, you can submit a review sharing your experience with product quality, shipping, customer service, or gym facilities. Include specific details about your experience to help other shoppers make informed decisions.