VAVA sells electronics including dash cams, baby monitors, projection TVs, and computer monitors. This page aggregates shopper ratings and reviews for VAVA products, helping you understand the real-world experiences of customers before making a purchase.
VAVA Reviews
1.2
22 reviews
What Shoppers Say About VAVA
Created with AI, based on recent reviews
VAVA products receive overwhelmingly negative feedback from shoppers. Recurring complaints center on poor build quality, with multiple reviewers reporting devices failing within months of use, including dash cams that do not record properly, baby monitors with failing USB-C ports, and projection TVs overheating. Customer service emerges as a major frustration point, with shoppers describing difficulty obtaining replacements, slow response times, unresponsive email support, and lengthy waits for replacement units. Several reviewers note that replacement processes are stressful, particularly for safety-critical products like baby monitors.
A small minority of shoppers report that products work adequately initially, but the overwhelming pattern suggests durability and support issues. Shoppers explicitly state they would not recommend VAVA products to others. The consistently poor experience across different product categories (dash cams, monitors, baby monitors, and projection TVs) indicates systemic problems with both manufacturing quality and customer service responsiveness.
Customer Reviews (22)
Sorted by: Most recentWilliam K.Jan 27, 2021
I bought a 4K projector and returned it. It's been nine months and I haven't gotten my refund. They don't answer calls and refuse to issue my money back. They claim they never got it, but the shipping company shows it was delivered and weighed 33 pounds. They even requested a prepaid shipping label so they could file a claim with the carrier, which got approved. They received payment from both me and the shipping company. Yet after nine months, I still have no refund. This company sends out substandard products and keeps your money. Be careful when buying from them.
VAVA Review FAQ
What is VAVA's overall rating?
VAVA is rated 1.2 out of 5 by 22 shoppers at RetailCoupons.com. The vast majority of reviews (91 percent) are one-star ratings.
What are the main complaints about VAVA?
The most frequent complaints involve product durability, with shoppers reporting that devices fail within months of purchase. Dash cams do not record properly, baby monitors experience charging port failures, and projection TVs overheat. Customer service is also a major issue, with shoppers describing unresponsive email support, difficulty obtaining replacements, and long wait times for warranty service.
Are VAVA products safe and reliable?
Based on shopper reviews, VAVA products show concerning reliability issues. For safety-critical items like baby monitors and dash cams, reviewers report functional failures that undermine their intended purpose. Multiple shoppers describe having to replace products within the first few months of use.
How does VAVA handle returns and replacements?
According to reviews, VAVA's replacement process is slow and burdensome. Shoppers report being required to ship defective units back before receiving replacements, with wait times exceeding one week. Customer support communication is described as difficult, with unresponsive email support and no accessible phone support options.
Would shoppers recommend VAVA?
No. Reviewers explicitly state they would not recommend VAVA products to others. Even shoppers whose products initially functioned adequately ultimately advise against purchasing due to durability concerns and poor customer service experiences.