Waatr makes water bottles and caps, some featuring charging technology. This page offers shoppers ratings and reviews of Waatr products and service to help with purchasing decisions.
Waatr Reviews
1.0
13 reviews
What Shoppers Say About Waatr
Created with AI, based on recent reviews
Waatr is rated 1.0 out of 5 by 13 shoppers, with all reviews giving one star. Customers report significant quality and durability issues with the product line, particularly premium caps and bottles that fail within weeks to months of purchase. Multiple reviewers cite non-functional charging ports and batteries that no longer hold a charge well before expected product lifespan, with several reporting the product stopped working after only a few weeks of use.
The most serious complaints involve customer service and company accountability. Shoppers consistently report receiving no response to emails and support requests when seeking help with defective products. Several reviewers mention refusal to cover return shipping costs and difficulty obtaining warranty replacements. Additionally, multiple backers reference historical issues with Kickstarter campaign fulfillment, allegations of fraud, company dissolution to avoid accountability, and requests for additional payments beyond initial pledges. Current customers advise against purchasing from this brand due to the combination of product failures and lack of responsive support.
Customer Reviews (13)
Sorted by: Most recentThomas B.Apr 15, 2023
This is a scam, plain and simple. That's really all that needs to be said about Waatr. Stay far away from anything connected to their name, whether it's on crowdfunding sites or anywhere else. I backed a project and got nothing except excuses about delays. They should honestly rename their operation Dr. Thief because that's what this whole thing amounts to - stealing from everyday people and getting away with it.
Amanda W.Feb 10, 2023
I'm another crowdfunding backer sitting here waiting for two bottles and replacement filters that never came. Reached out through their website when they weren't responding on the funding platform and still haven't gotten any acknowledgment.
Lisa F.Nov 3, 2022
The way this company treats their crowdfunding backers is awful. Both their crowdfunding campaigns have barely communicated with the people who funded them. Now they're openly selling the same products online with a two week turnaround, meanwhile people who actually financed the project still haven't gotten theirs after a year. The owner ghosting everyone and only giving sparse updates when the platforms push them to is completely unacceptable.
Waatr Review FAQ
How is Waatr's rating calculated?
Waatr is rated 1.0 out of 5 stars based on 13 customer reviews submitted to RetailCoupons.com. The rating reflects the average of all individual star ratings shoppers have left.
What do shoppers praise about Waatr?
Based on current reviews, there is no positive feedback reported. All reviews give one star, and customers focus on product failures and service issues rather than successful experiences with the brand.
What are the main complaints about Waatr?
The most common complaints are premature product failure (charging ports stopping work, batteries not holding charge within weeks to months of purchase), complete lack of customer service responsiveness to support emails, refusal to cover return shipping on defective items, and difficulty obtaining warranty replacements. Some reviewers also reference historical issues with Kickstarter campaign fulfillment and company practices.
Would shoppers recommend buying from Waatr?
No. Reviewers explicitly advise against purchasing from Waatr, citing the combination of defective products with short lifespans and the absence of functional customer support when issues arise.
How can I write a review of Waatr on RetailCoupons.com?
Visit the Waatr product page on RetailCoupons.com and look for the review submission section. You can rate your experience from 1 to 5 stars and write details about what you purchased, how it performed, and your experience with customer service. Your honest review helps other shoppers make informed decisions.