Wine on Sale offers a curated selection of wines at competitive prices through its online store. This page aggregates shopper reviews and ratings to help you evaluate the retailer's service, pricing, shipping practices, and customer support before you buy.
Wine on Sale Reviews
4.3
15 reviews
What Shoppers Say About Wine on Sale
Created with AI, based on recent reviews
Wine on Sale receives strong ratings from most shoppers, with 15 reviews averaging 4.3 out of 5. Customers consistently praise the store's wine selection, competitive pricing, and responsive customer support team members like Briana. Fast shipping is highlighted as a positive by satisfied buyers, and the ordering process is described as straightforward. However, a meaningful portion of reviewers report significant issues including unexpected shipping charges, delivery failures, damaged shipments, and inconsistent customer service experiences. Some customers have encountered disrespectful treatment from staff members when addressing order or delivery concerns, which has resulted in refund disputes for at least one shopper.
The most common complaint centers on logistics and delivery problems rather than product quality. Shoppers who ordered through promotional sites reported surprise fees at checkout, and those who experienced delivery issues faced challenges with returned and damaged inventory. While repeat customers exist and value the wine selection enough to recommend it, potential buyers should be aware that order fulfillment and customer support responses appear inconsistent, with experiences ranging from excellent to frustrating depending on when and how they order.
Customer Reviews (15)
Sorted by: Most recentSarah W.Mar 20, 2026
Briana in customer support is fantastic! She saved me when I made a serious mistake with a promotions site purchase.
Nicole S.Dec 19, 2025
I grabbed what seemed like an amazing deal through a promotions site, but then found a surprise $55 shipping charge when I checked out on their site. My total came to $120 for 20 bottles, which wasn't terrible. Problem was my order never arrived. Turns out nobody was home for delivery, it got sent back, and apparently got damaged in the process. They wanted me to pay another fee just to have it reshipped. A refund seemed possible, but they wanted to deduct $82, which didn't make sense to me. Later they said refunds weren't an option and told me to contact the promotions site instead. I tried reaching out to them, but they couldn't help since my voucher had already been applied.
Marcus E.Dec 11, 2025
I'd give them a negative star if possible. After spending forty bucks, I asked why my order was taking so long to ship and someone named Nick treated me disrespectfully and insulted me. That's unacceptable. Never received my order but did manage to get my money back through a dispute. Do yourself a favor and shop elsewhere, because if you complain about delays or problems with their service, you'll get called names instead of actual help.
Vincent P.Dec 1, 2025
I've bought from this place roughly ten times over the last four years and told lots of people about them because their wine selection is solid. Normally I grab a case every half year or so. Called customer service after getting another shipment of 15 bottles just four weeks after buying 15 more, and I got a pretty rude response from someone on their team. They basically said take it or pay to send it back. Turns out they have an automatic monthly subscription policy now that wasn't made clear to me. The attitude I got was dismissive. Can't recommend them anymore, there are other options with better deals out there.
Jennifer L.Aug 1, 2025
You folks are excellent, the pricing is amazing and shipping is lightning fast.
Brandon K.Jul 15, 2025
Shopping here is straightforward. The pricing is fair and the team is always willing to help out with any questions.
Michael C.Jun 27, 2025
Got free shipping on a case for a really good price. Then they emailed me a bonus 5% off coupon for my next order. When I asked if they could apply it to what I just bought, they went ahead and did it without any hassle. Big thanks to Lupe for making that happen.
Derek T.Jun 19, 2025
Whenever something goes wrong with an order, these folks really step up and work hard to fix it. That kind of dedication means a lot to me.
Wine on Sale Review FAQ
How is Wine on Sale's 4.3 rating calculated?
The rating is an average of all shopper reviews on RetailCoupons.com. Currently, 15 customers have rated the store, with 80 percent giving five stars, 13 percent giving two stars, and 7 percent giving one star. The store has no three or four star ratings in the current data.
What do shoppers like most about Wine on Sale?
Reviewers consistently highlight the wine selection as solid and the pricing as competitive. Multiple customers praise fast shipping and straightforward ordering. The customer support team, particularly team member Briana, is noted for being helpful and willing to resolve issues when contacted.
What problems do customers report?
Recurring complaints include unexpected shipping charges appearing at checkout (particularly for orders placed through promotional sites), delivery failures resulting in undelivered or damaged shipments, and inconsistent customer service interactions. Some shoppers report being treated disrespectfully by staff when inquiring about delayed orders.
Do shoppers recommend Wine on Sale?
Satisfaction is mixed. Repeat customers who have purchased multiple times recommend the store for its selection and typically positive experiences. However, shoppers who encountered delivery or customer service issues advise caution and recommend shopping elsewhere. The wide variation in experiences suggests outcomes may depend on specific circumstances.
How can I write a review of Wine on Sale on RetailCoupons.com?
You can submit a review by visiting the Wine on Sale store page on RetailCoupons.com and clicking the review submission option. Share your honest experience with ordering, product quality, shipping, customer service, and pricing to help other shoppers make informed decisions.