Wine on Sale offers a curated selection of wines at competitive prices through its online store. This page aggregates shopper reviews and ratings to help you evaluate the retailer's service, pricing, shipping practices, and customer support before you buy.
Wine on Sale Reviews
What Shoppers Say About Wine on Sale
Wine on Sale receives strong ratings from most shoppers, with 15 reviews averaging 4.3 out of 5. Customers consistently praise the store's wine selection, competitive pricing, and responsive customer support team members like Briana. Fast shipping is highlighted as a positive by satisfied buyers, and the ordering process is described as straightforward. However, a meaningful portion of reviewers report significant issues including unexpected shipping charges, delivery failures, damaged shipments, and inconsistent customer service experiences. Some customers have encountered disrespectful treatment from staff members when addressing order or delivery concerns, which has resulted in refund disputes for at least one shopper.
The most common complaint centers on logistics and delivery problems rather than product quality. Shoppers who ordered through promotional sites reported surprise fees at checkout, and those who experienced delivery issues faced challenges with returned and damaged inventory. While repeat customers exist and value the wine selection enough to recommend it, potential buyers should be aware that order fulfillment and customer support responses appear inconsistent, with experiences ranging from excellent to frustrating depending on when and how they order.
Customer Reviews (15)
Sorted by: Most recentFantastic wine options. Ordering is simple. Gets delivered within a few days and the prices can't be beat.
The customer service team was great. They got back to me the same day with solid answers.
Recently had a delivery hiccup that wasn't the store's fault at all, but a courier issue instead. Wine on Sale went above and beyond to help sort it out anyway. They pick up the phone fast, much quicker than dealing with the shipper directly, and their staff actually knows how to solve problems. One team member named Lula was especially great, following up with promised information through both a call and an email. In today's world of disappointing customer service, this company stands out. Really impressed by how much they care.