RONA Canada Coupons & Promo Codes

Terrible experience and they caused real damage to my home. We ordered a washer and dryer, got told they were in stock, then a week later found out they weren't. We waited another week for the replacement. When the washer finally arrived, the delivery crew didn't just drop it off like promised. They disconnected my existing washer and broke the connection, flooding my entire first floor and basement. They explicitly said they wouldn't install anything, but they did anyway and caused thousands of dollars in damage. When I contacted the company, they wouldn't take responsibility and their insurance said it wasn't their problem. I've had to get a lawyer involved. I will never shop at this store again.

I was supposed to get my gas dryer this week, but just got told it won't show up until April. We've already been waiting over two weeks and I just found out today about the delay. Why didn't they call me days ago? I'm really upset. I need my dryer. Do they have any idea how tough it is for five people to manage laundry in this house?

Ordered six corner molding pieces that were 8 feet long. My nearest location was an hour away, so I was glad they offered free shipping. The package showed up with everything damaged. They used two 4-foot boxes with space between them, so the molding got bent and bent up in transit. I contacted customer service with pictures of the damage and they said I had to bring it all back to the store for replacements.

Their phone customer service is really frustrating. The reps don't seem to understand what you're asking and they keep asking questions that don't make sense.

I'm really disappointed with how the customer service has gone downhill at this chain. Staff members struggle with English and don't seem to know where anything is located in the store. Phone support isn't any better honestly. After filing numerous complaints, I've decided to switch over to Home Depot for my hardware needs.

Got a 20 volt Craftsman weed trimmer and wasn't happy with it. Used it once and it seemed weak, only lasted 15 minutes on a full charge. I wanted to trade up to something better but they wouldn't give me any credit. I'm stuck with a tool that doesn't meet my expectations.

Bought a 20 volt Craftsman weed trimmer and was very let down. Tried it for one day and it was underpowered, dying after just 15 minutes even on a full charge. Asked about upgrading but they wouldn't give me any credit. Now I'm stuck with something that doesn't work well and I'm really frustrated.

Don't waste your time ordering from this place. We bought a kitchen faucet online and they sent it incomplete. Our plumber discovered parts were missing and couldn't install it. We paid for a service call that was totally unnecessary because of their mistake. The whole return and refund process was handled really poorly. We're done shopping there.

Really impressed with John at the Maple store. He's super knowledgeable and friendly, and he's helped me find everything I've been looking for, from tools to cabinet handles to hoses. When I need hardware, I feel good about going to someone I can count on like him.

John at the Maple store has been incredibly helpful to me multiple times. He's got great knowledge about the products and has a really pleasant personality. Whether I'm looking for tools, cabinet hardware, or garden supplies, I feel confident that I can rely on his expertise when shopping for hardware.

Had an amazing experience working with John at the Maple location. This guy really knows his stuff and has helped me track down everything from tools to kitchen hardware to garden supplies. He's friendly, approachable, and I feel confident trusting him with my shopping needs at this store.

Got an online lumber delivery order in and within 45 minutes got a call saying it would take 3 to 4 weeks from their distribution center. Meanwhile, they've got plenty sitting in the store right now. Can't understand why they won't just deliver what they have in stock. I'm getting my refund back and taking my business elsewhere. This was nothing fancy, just some plywood in different thicknesses and a few 2x4s, came to about $500. That's a sale they're losing.

Placed an online lumber order for delivery and got a call within less than an hour saying it would take 3 to 4 weeks since it's coming from a warehouse. But here's the kicker, they have plenty of it in the store. Why can't they just ship from there? That seems like a no-brainer. I'm waiting for my refund and going elsewhere. It was just some plywood sheets and a few 2x4s, nothing complicated, and it was a $500 order. That's lost business.

The staff are mostly nice, but the prices keep going up and up like everything else these days, especially on small items. Plus, expect to spend a lot of time waiting if you're just grabbing a few things here and there.

Avoid ordering anything for delivery from this store. The delivery service is a complete disaster. I paid for delivery, sat around waiting all day, and the driver didn't even bother buzzing my apartment. They just took it back without making any real effort to contact me. When I called to reschedule, they wanted me to pay the delivery fee again. That's not okay. There's zero guarantee on their service but they still want your money. The whole thing was frustrating and wasteful.