Sennheiser Hearing Coupons & Promo Codes

Ordered a replacement cable for my HD 559s and it came in way faster than the stated timeline. Fixed my headphones for a fraction of what new ones would cost. They didn't even spam me with review request emails. That's all I needed.

Stay away from Sennheiser Hearing - their service is absolutely terrible. I bought my wife a premium HDB 630 headphone for her birthday, spending $999 on it. It comes with a USB-C Bluetooth adapter (BTD 700), but didn't include the USB-C to USB-A converter that normally ships with it when sold separately. My wife's older laptop only has USB-A ports, so I contacted them asking if they'd supply the missing converter. Their answer? Read the manual next time - turns out you only get that converter if you purchase the BTD 700 by itself. They sent a link to buy the BTD 700 for $69.99. A simple adapter costs just a few bucks, but they want seventy dollars for it rather than offer it free or even at a reasonable price. Zero alternatives, zero helpfulness. My wife still can't use it with her laptop. Really disappointing for a premium product.

Ordered HD 550 headphones and a month has gone by without them arriving. After contacting support around week three, they decided the order was lost in shipping and supposedly sent a replacement via express. Still haven't gotten a tracking number or any information on the replacement. Steer clear of ordering from Sennheiser. Their support team moves incredibly slowly and it takes forever just to get your stuff.

Horrible support experience. My order never showed up because the delivery carrier lost it. Customer service didn't seem to care, just processed a refund and told me to place another order at a higher price. Not shopping there again.

Waited two weeks and my order still hadn't been sent out, so I reached out. They just issued a refund without any explanation or apology. Didn't even tell me why. Meanwhile, the same item is still available for purchase on their website.

I bought three different products from them: Momentum TW 2 and 3 plus IE300. The TW2 died right after warranty expired. The TW3 and IE300 both broke while still covered, so I went through their exchange process, which was honestly a nightmare. I had to pay for return shipping myself and got zero updates until a new device suddenly showed up at my door. The whole thing felt questionable. Then the TW3 ended up in the washing machine, totally my fault. But here's the thing - the IE300 just broke again after only another year, and now it's out of warranty. A critical review I left on their site disappeared. At this rate, they'll keep thriving for years based on their product durability and support quality.

This isn't really Sennheiser anymore - it's just licensed products now and the quality feels cheap. My Momentum 4s has way too much sound in the right side, poor audio overall, and an app that doesn't work at all. When I reached out to support, they asked for my receipt. I sent it and never heard from them again. Won't be coming back.

Purchased 450BT headphones and loved them initially, but one side stopped working. They offered warranty repair, which seemed great. After finally shipping them in, I waited ages for them to come back. When they arrived, the same problem was still there - one side completely dead. How they sent them back in that state is beyond me. Their response? Just send them back again. No loaner headset, no real help. This wasn't an inexpensive purchase, and I've basically only been able to use them for half the time I've owned them, approaching a year now. Really frustrating and unhelpful experience overall.

Delivery to my area was quick - package showed up a day earlier than expected. Would've been nicer to choose delivery to a pickup location, but that's minor and didn't affect how satisfied I am overall.

Got a pair of Momentum 4 headphones for around 400 euros and they had constant white noise. Couldn't get anyone from Sennheiser to respond for a week, so I just shipped them back.

Grabbed the Sennheiser Momentum 4 specifically for noise cancellation. The audio quality is fantastic with that wide frequency range from 44Hz to 44kHz. The real letdown is the noise suppression feature - it can't handle really intense sounds like tractors, trains, or strong wind gusts. When those come through, it ruins the whole listening experience.

Wanted to share my experience with getting my HD650 headphones repaired. There were a few things I wish I'd known upfront: My headphones had a specific issue where one side had a loose connection between the cable and internal contact. The other speaker worked fine, and I detailed this when submitting them. After six weeks, they gave me an estimate that involved replacing basically everything - both drivers, the entire cable, all padding and foam. The quote was 210 euros, which was more than what I originally paid for the headphones years ago. To me, replacing every part isn't really a repair. They may have found issues I couldn't see, but I doubt it. If you turn down their offer, your only options are throw it away or send it back at your own shipping cost. Either way, there's a 50 euro diagnostic fee you'll pay if you decline. A diagnostic that recommended replacing perfectly good parts feels like taking advantage of customers. They charge everything they can charge for, and they charge you even when you say no thanks.

Got an IE200 on release day and realized the sound quality just wasn't for me, so I wanted to return it. Before purchasing, I emailed asking about returns and they said I had 30 days to test it and could get a full refund if unsatisfied. Turns out the return process won't let me complete it. I've sent three emails requesting help with no responses for over a week. Tried their contact form and replied to the sales email as well. They advertise live chat support on their site, but agents are never actually there to help.