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Shopbop.com Promo Codes for December 2025

Shopbop.com Promo Codes for December 2025

Updated: Dec, 27 2025

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Here we provide a complete guide to shopping at Shopbop, detailing how to use promo codes, understand return policies, and find money-saving tips like price matching and the loyalty program.

Shopbop.com Promo Codes for December 2025

Brands may not incentivize or pay to hide reviews.

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How to Redeem Shopbop Promo Codes

  1. Add your desired items to your shopping cart and proceed to checkout.
  2. On the checkout page, locate the order summary section.
  3. Click the dropdown menu labeled enter promo code.
  4. Enter your code in the field and click apply to see your discount.

A screenshot of Shopbop checkout page.

About Shopbop

Shopbop is a premier online fashion destination known for its curated selection of over 1,000 established and emerging designers. As part of the Amazon.com Inc. group of companies, Shopbop is dedicated to providing style inspiration and discovery for both men and women. They offer daily new arrivals, engaging editorial content, and expert style guidance, all backed by fast, free worldwide shipping and free returns in the U.S. and Canada — much like other fashion hubs such as Revolve, Net-A-Porter, and Farfetch.

Shopbop Return Policy

  • Free Returns: Return an item within 15 days of the delivery date, scanned by the carrier, for free.
  • Late Returns: Items returned between 16–30 days after delivery will incur a $10 label fee deducted from your refund.
  • No Returns After 30 Days: Returns are not accepted after 30 days from the delivery date.
  • Condition of Merchandise: Items must be new, unworn, unwashed, and have all original tags attached. Final Sale items are non-returnable. Footwear must be returned in the original, undamaged shoe box.

Saving Tips at Shopbop

Yours Truly Shopbop Rewards Program

Join the Yours Truly Shopbop Rewards program to earn perks and savings with every purchase. Membership is free, and benefits increase as your annual spending moves you into higher tiers (Bronze, Silver, Gold, or Platinum). Members receive:

  • Early access to sales and new arrivals
  • A special birthday discount
  • Surprise rewards

Price Adjustments & Matching

  • Price Adjustments: If an item you purchased is marked down within seven days of your order, Shopbop will adjust the price once. Contact customer service with your order number.
  • Price Matching: Shopbop matches the advertised prices of authorized online retailers at the time of purchase. Items must be identical in style and color. Call Shopbop to verify eligibility.

Email Sign-up

Sign up for the Shopbop email list and receive a 15% discount on your first order.

Contact Shopbop

For questions or assistance, Shopbop’s team is available 24/7:

You can also reach them via social media:

FAQs

1. How can I track my return?

If you're in the U.S., track your return in your order history using the 9-digit number on the Free Return Shipping instructions included with your order.

2. Can I exchange an item?

Shopbop does not offer exchanges. To get a different size or color, place a new order and return the original item for a refund.

3. Can I modify or cancel my order?

No. Once an order is placed, it cannot be modified or canceled.

Jennifer Hunter

Jennifer Hunter is a senior editor for RetailCoupons.com covering deals, coupons, apparel, accessories, and pets.

Reader Reviews

Brands may not incentivize or pay to hide reviews.

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V

Vean Cheng

December 18, 2025

Beware Canadian , Shopbop Steal your import tax

This company definitely make money on selling items and keep the import tax while customers returns items, so, you are safe if you don't return items..otherwise, they will keep the import tax and ask you to get it back from you country of customs which is bullshit, they know they are stealing import tax, good luck guys, Shopbop just find a way to make extra money and tell you is free shipping free return to Canada, but steal import tax is the underlayer purpose

S

Samantha Jackson

December 15, 2025

Fraudulent company, pockets prepaid taxes and has no accountability

Beware, this company is fraudulent. Despite being owned by Amazon, they attempt to fleece and scam customers out of money.I placed an order on 3rd December 2025. Shopbop had charged me for GST (sales tax) that is supposed to be prepaid to the courier.When I have received the tracking number, the courier had turned around to say that sales tax had not been paid and was making me liable.I had reached out to Shopbop requesting information on why I am liable for GST when I had prepaid it to Shopbop during the purchase.The customer service only gave me copy and paste answers, claiming that consumers are responsible for their own GST. This entirely contradicts their own FAQ and invoice amount.Their FAQ stated that GST is prepaid unless explicitly selected otherwise during checkout and my credit card statement showed a deducted balance which included GST charged to me by Shopbop.It is clear, that they are trying to pocket my prepaid GST. Beware of this fraud.

V

Valeria

December 12, 2025

Never again 💩

Never again 💩Made an order today, 4 items, delivery to Italy. No issues during checkout or payment.5 hours later: 👇Thank you for ordering with us. Unfortunately, after our initial review of your account, we have opted to not proceed with this transaction. Your order has been cancelled and your account disabled. You have not been charged for the order however, the authorization may still be reflected on your original form of payment for a time determined by the institution’s policy.Shopbop reserves the right to disable accounts or cancel orders as stated in our terms of service.Shopbop Order Review DepartmentWell, it’s the first time in my online shopping history (quite extensive tbh) that a vendor 1. cancels my order without any reasonable explanation,2. blocks my account 😆🤯 Good luck with the business, guys! 🥱

R

rukaya

December 11, 2025

charged twice for same item

I’ve shopped using their app multiple times before but this will certainly be my last. I was double charged for an item and despite me providing proof and official documentation from my bank that they did in fact charge me twice all customer service had to say was that they only see one charge and the first was simply an authorization hold. I’ve had to speak to five different representatives at my bank, whom all confirmed that Shopbop did mistakenly claim both charges and that they aren’t holding any amount on their side. The back and forth between customer service has drained me to oblivion, unhelpful is an understatement, they’re extremely patronizing, and couldn’t bother to look into the issue further. At some point I was sent the same generic email twice, copy pasted word for word. Best part is they tried to double charge me for another order on the day of shipment but were unsuccessful because I didn’t have sufficient funds at the time.Now when the total amount is authorized, and set aside, when the time comes to settle it as an official charge (day of shipment) but there aren’t any funds, what exactly happens to the order? Obviously they wouldn’t ship it, because they need to claim the amount in order to do so, but no, apparently insufficient funds isn’t an issue when your merchant is shopbop, because in my situation, the order shipped without any issue, and your team confirmed that I was fully charged for it. The only reason that was possible is because the amount was already settled on the day I placed the order. Your system shows that the supposed “authorization hold” was actually claimed and settled immediately, not held.Despite that, your system still attempted to charge me again on the shipment date. If it truly had been an authorization hold, the order would not have shipped, and you would not see a successful settled amount on your side from the original date. your system settled the payment on day one, treated it as paid, shipped the order, and then still attempted a second settlement as if the first one hadn’t happened.I keep repeating myself because this is exactly the experience you’ll have when talking to their customer service employees. They don’t listen, they don’t address any of the points I raised or the official documentation provided to them, no they only know how to copy paste the same paragraph over and over.. I’m now waiting for my bank to settle this issue, because I’ve lost all hope dealing with Shopbop.

C

Charlotte Whiley

December 5, 2025

Avoid - just don’t bother!

Initially I was quite impressed - delivery was quicker than expected. I ordered 2 pairs of jeans, 1 pair was great but the other had a pluck / tear in them. I contacted customer services and they confirmed that if I returned them, I would receive a full refund with no return shipping fee ($40) deducted from the refund if I used their approved carrier. I arranged the return through their website but surprise surprise, when I got the refund confirmation email I had been deducted $40.I have chased and chased for the $40 back which I shouldn’t have been charged and just get wishy washy responses about it being sent for review. I am doubtful I will get the money.AVOID! Update - a few hours after writing this review I had an email saying they have processed the refund. Let’s see if I actually get it, but it shouldn’t take a negative review to get something sorted that was promised in the first place. I don’t change my stance……avoid.

K

Ky Lehman

December 5, 2025

Absolute thieves

Absolute thieves - AVOID Refuse to refund price in full when items have been returned. How can there be a $1200 DIFFERENCE between what was charged & what is refunded. They claim import duties and GST fall under shipping costs and wont be refunded - but this still doesn't equate to $1200 ABOSLUTE THIEVES AND LIARS.

I

Imaan

December 5, 2025

Order still not shipped

A week after ordering and it still hasn’t shipped. Customer service just saying it’s a ‘busy period’ but won’t seem to help in expediting this beyond giving the same generic responses; the delivery date given at checkout is irrelevant apparently. Guess I should have read the reviews…

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Emily

December 4, 2025

RUN AWAY!!!!!!

Absolutely awful experience with Shopbop. In my opinion, this company hides important return info and sticks customers - especially international ones - with a ridiculous return fee. I was shocked to learn it would cost $40 to send back a simple top, even though the checkout page made returns sound “easy” and "free" and never clearly warned me about the real cost.From my experience, their policies feel misleading, the customer service is unhelpful, and the return process is anything but easy. I personally will never shop with Shopbop again, and I’d strongly recommend others avoid them too. There are plenty of retailers who are transparent, fair, and respectful of their customers. Shopbop, in my view, is not one of them.

M

Martina Rosenthal

December 4, 2025

The Worst Customer Service I’ve Ever Experienced

This has been one of the most frustrating shopping experiences I’ve ever had. I called Shopbop right after placing my order to fix the address, and they still took three whole days to make the change. And when they finally did, they somehow changed it without the apartment number, making the situation even worse.Because of their delay, the package was already running late, and the missing apartment number guaranteed it wouldn’t arrive on time. I ended up having to call UPS myself, and the only option was to redirect the package to an access point — which cost me another $8 out of pocket.What makes it even more infuriating is that Shopbop just stopped answering my emails and clearly had no interest in helping or taking any responsibility. For a company that charges premium prices, their customer service is absolutely unacceptable.I won’t be ordering from them again.

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Abbey Le

November 30, 2025

Quality Control Failed

I ordered a sweatshirt for $186 after a 25% discount. They shipped me a sweatshirt that looked used. It had dust and ink stains all over it, and it didn’t even come with a tag. I can’t imagine how an online retailer could send out a product that isn’t cheap yet still appears low-quality or seems completely unchecked before shipping.Even so, I still gave it 3 stars because I called customer service, and the representative handled the issue quickly and apologized. But I still have to post this here because I want online stores to review their quality control and respect for customers. I wish I could post the photos I took of the sweatshirt here.

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