How to Redeem Shopbop Promo Codes

  1. Add your desired items to your shopping cart and proceed to checkout.
  2. On the checkout page, locate the order summary section.
  3. Click the dropdown menu labeled enter promo code.
  4. Enter your code in the field and click apply to see your discount.

A screenshot of Shopbop checkout page.

About Shopbop

Shopbop is a premier online fashion destination known for its curated selection of over 1,000 established and emerging designers. As part of the Amazon.com Inc. group of companies, Shopbop is dedicated to providing style inspiration and discovery for both men and women. They offer daily new arrivals, engaging editorial content, and expert style guidance, all backed by fast, free worldwide shipping and free returns in the U.S. and Canada.

Shopbop Return Policy

  • Free Returns: Return an item within 15 days of the delivery date, scanned by the carrier, for free.
  • Late Returns: Items returned between 16–30 days after delivery will incur a $10 label fee deducted from your refund.
  • No Returns After 30 Days: Returns are not accepted after 30 days from the delivery date.
  • Condition of Merchandise: Items must be new, unworn, unwashed, and have all original tags attached. Final Sale items are non-returnable. Footwear must be returned in the original, undamaged shoe box.

Saving Tips at Shopbop

Yours Truly Shopbop Rewards Program

Join the Yours Truly Shopbop Rewards program to earn perks and savings with every purchase. Membership is free, and benefits increase as your annual spending moves you into higher tiers (Bronze, Silver, Gold, or Platinum). Members receive:

  • Early access to sales and new arrivals
  • A special birthday discount
  • Surprise rewards

Price Adjustments & Matching

  • Price Adjustments: If an item you purchased is marked down within seven days of your order, Shopbop will adjust the price once. Contact customer service with your order number.
  • Price Matching: Shopbop matches the advertised prices of authorized online retailers at the time of purchase. Items must be identical in style and color. Call Shopbop to verify eligibility.

Email Sign-up

Sign up for the Shopbop email list and receive a 15% discount on your first order.

Contact Shopbop

For questions or assistance, Shopbop’s team is available 24/7:

You can also reach them via social media:

FAQs

1. How can I track my return?

If you're in the U.S., track your return in your order history using the 9-digit number on the Free Return Shipping instructions included with your order.

2. Can I exchange an item?

Shopbop does not offer exchanges. To get a different size or color, place a new order and return the original item for a refund.

3. Can I modify or cancel my order?

No. Once an order is placed, it cannot be modified or canceled.