How to Redeem SpotHero Promo Codes
- Enter the location, date, and time you need parking in the SpotHero app or on their website.
- Browse the available options and choose your desired parking location and price.
- Proceed to the checkout page, where you will be prompted to enter your email and vehicle information.
- Scroll down to the "Payment" section of the order summary. Below the order total, you will see a field labeled "Promo Code."
- Enter your coupon code into this box and click "Apply." Your discount will immediately be factored into the final price.
About SpotHero
Since its launch in 2011, SpotHero has been a game-changer for millions of drivers across North America. The company, co-founded by Mark Lawrence and Larry Kiss and based in Chicago, pioneered a way to easily secure affordable parking.
It is now the #1-rated parking reservation app, connecting drivers with spots in over 11,000 garages, lots, and valets. With a presence in over 400 major cities, SpotHero makes the frustrating search for a spot a thing of the past.
The platform provides a simple, seamless experience, allowing you to find, reserve, and pay for parking with just a few taps. It’s their mission to provide easy parking for everyone, helping drivers snag the perfect spot, one reservation at a time.
SpotHero Cancellation Policy
SpotHero offers a highly flexible cancellation policy. You can cancel any reservation for a full refund up until the minute before it is scheduled to begin. This can be done quickly through the app, the website, or by using the self-service phone system.
However, once your reservation has started, it becomes non-refundable and cannot be canceled. If you encounter any issues with a reservation that has already started, you should contact the Customer Heroes team immediately for assistance.
Contact SpotHero
The SpotHero Customer Heroes team is available to assist with all urgent and non-urgent matters:
- Urgent Matters (Phone): For immediate help, call the dedicated support line at +1 (844) 324-7768. The team is available daily from 6:00 AM to 11:00 PM CST.
- Non-Urgent Matters (Email/Help Desk): For general inquiries or issues that are not time-sensitive, you can send a message through the official website's contact form at spothero.com/contact. A response will be provided via email as soon as possible.
FAQs
1. Can I park an RV, van, or bus?
No. SpotHero is intended for personal vehicles only.
2. Can I make a change to my Parking Pass after I purchase it?
Yes, you can easily edit or cancel any future parking reservation up until the start time. Additionally, SpotHero allows you to extend most active parking reservations directly through the app or website, provided there is availability at the facility.
3. Does my reservation provide in and out privileges?
It depends on the specific parking facility you reserve. While some locations do offer in-and-out privileges (allowing you to leave and re-enter multiple times during your reserved period), most of the facilities that SpotHero partners with do not permit this. Before booking, check the specific details for your chosen location to confirm if in and out privileges are included in your reservation.
4. How far in advance can I book a spot?
Generally, you can reserve parking spots on the SpotHero platform up to six weeks in advance. However, this timeframe is set by the location's operator and can vary.
For those planning far ahead, select airport parking spots may be available to book up to 364 days in advance. If you don't see the spot you need immediately, keep checking back as the desired date approaches, as availability may change.
