Staples Canada Coupons & Promo Codes

My online order never showed up and the company couldn't tell me if it was actually delivered. I contacted them multiple times and was promised someone would investigate and get back to me within a few days. That never happened. No package, no response, just money gone. Ordering online from this place is risky - I'd suggest avoiding it.

Wanted to buy a computer and thought I'd try Staples again since I had good luck with them years ago. But I couldn't even get someone on the phone to answer a few quick questions before making the trip there. Spent two days trying to reach them with no answer. Ended up purchasing the computer elsewhere instead.

Went to find an item the system showed was in stock. Spent 45 minutes getting the runaround between different employees. One person checked their scanner, confirmed it was there, then another employee suggested it was never actually delivered despite what the system said. Frustrated with the wasted time, I ordered online from the parking lot instead. Got a confirmation that my order was ready for pickup within 30 minutes. The online service is way better than the in-store experience.

Two weeks have passed since I ordered a laminated poster and I haven't gotten any word on it. The estimate was 3-5 business days but there's been total silence. I'm not confident I'll ever actually receive this order.

Placed an order for a laminated poster about two weeks ago. Haven't received any updates or communication about it. It was supposed to arrive in 3-5 business days. Starting to doubt whether this order will actually get to me at all.

Canceled an order in early October but as of late October, I have no clue when my refund will show up on my card. Called multiple times and nobody can tell me anything useful about the status of my money.

I canceled my order back in early October. It's now late October and I still can't get a straight answer from anyone about when my refund will appear on my credit card. Customer service has been unable to give me any information.

Don't trust what the staff tells you at checkout. I asked for printer supplies and took the employee's word about what I needed. Spent $240 on what turned out to be the wrong item. When I got home and opened it, there were only drums inside, no actual cartridges. Went back to return it but they refused because I'd opened the box. Won't be shopping there anymore. I'll order directly from the manufacturer instead. Staples lost my business over this.

Ordered a photo book and the online setup process was super easy. It arrived quicker than the timeframe they quoted me. The print quality is beautiful and we're really satisfied with how it turned out.

Ordered a personalized puzzle from their print service. The website was straightforward to use and the delivery came faster than expected. The price was very fair. The puzzle arrived nicely packaged in a box with the picture printed on front. Really pleased with how it turned out and impressed with the overall quality.

Had an incredible experience at the print department. The manager saw that the counter was swamped and stepped in to help me figure out how to download and enlarge a document on my phone so I could print it. He took his time, stayed patient, and walked me through everything. Afterward, the print specialist helped me choose the right borders and finish for my poster, even made test copies so I could see how it would look. Both of them went above and beyond to make what could have been stressful really enjoyable. The quality of customer service here is outstanding.

Had a great experience shopping in the store. One of the employees, Immanuel, helped me find a laptop sleeve and was really patient and courteous the whole time. The staff here seems genuinely willing to help customers find what they need.

Want to give a shout-out to Ty and his coworker who fixed an issue with my new iPad at no charge. I was stuck and didn't know what to do, but they came through and got me sorted out right away. Really appreciate the help!

Had an amazing experience at our local Staples location. The wireless consultant was fantastic - she took the time to understand what I needed. I wanted to switch my phone plan and upgrade to a larger model, and she made the whole process smooth and easy. She stayed patient with me the entire time and answered all my questions. Really appreciate the great service!

Upgraded to the Samsung A12 after my old phone died. It's a solid budget option if you don't want to pay premium prices. Does everything I need it to do. The battery does seem to drain quicker than my previous one, though the bigger screen is nice. The charging speed is pretty fast. My only real complaint is that you can't swap out the battery yourself, but it's not a deal-breaker.