The Ordinary Coupons & Promo Codes

I was buying from them regularly until recently. I made a purchase specifically to take advantage of their heavily promoted gift-with-purchase promotion scheduled for an entire week. I bought the very first day the offer went live, but I never received the promised gift. Their customer service response was basically a 'while supplies last' brush-off telling me to watch for future deals. It all felt pretty deceptive and their response lacked genuine care. My advice is to not get your hopes too high about their promotional deals.

I was a devoted shopper here for quite a while until a recent purchase changed that. I specifically ordered because they heavily promoted a gift-with-purchase deal that was supposed to run for a full week. I placed my order on day one of the promotion but the advertised gift never showed up. When I contacted them about it, their reply was basically 'while supplies last' with a suggestion to keep an eye out next time. The whole thing felt dishonest and their response was dismissive. I'd advise people to keep realistic expectations around their promotional offers.

I placed an order back in late August for a couple of bottles of their Multi-Peptide plus Copper Peptides serum in the 30ml size, but the shipment only contained one bottle. I didn't check the package immediately and mistakenly thought I'd ordered just one, so I disposed of the box without realizing there was a problem. When I reviewed my invoice later, I saw I'd been charged for two bottles but got only one delivered. I want the refund for the missing product that I was billed for.

This company has essentially no customer support. I've been waiting for a package since the end of October that's been held up since mid-November. I submitted four separate help requests without getting any replies. Even their chat feature just loops you back to an automated system. Pretty sure I got scammed for over fifty euros. Steer clear of this place.

Customer support here is basically nonexistent. My order from late October arrived in damaged condition on November 5th and has stayed there. I filed multiple support tickets with zero acknowledgment. The chat system just gives you bot responses. Feels like I've been ripped off about fifty euros or more. Would recommend looking elsewhere.

I've been a customer for a couple of years and am really pleased with The Ordinary's lineup. My personal picks are Niacinamide, Retinol, AHA BHA Peeling, and Vitamin C Serum. These products make my skin look noticeably healthier and more radiant.

My skin used to be combination to normal, but menopause flipped everything upside down with painful spots forming on my nose and an overly oily T-zone. I tried everything from tea tree oils to other treatments, but nothing worked until I discovered The Ordinary's balance set. The results were instant - my breakouts disappeared and my T-zone is no longer greasy. Absolutely ordering this again.

I genuinely cannot rave enough about this brand. I began incorporating their hyaluronic acid and retinol into my routine roughly four months ago, and my skin has never been in better condition. At 45, I've had Botox treatments since my late thirties, but my practitioner actually commented on how radiant my skin appears now and how significantly less Botox I require. She's become a user herself and now recommends these items to her client base.

This company is absolutely fantastic. About four months back I started with their hyaluronic acid and retinol products, and my skin has transformed. I'm 45 and have gotten Botox since my late thirties, but even my injector mentioned how much better my skin looks now and how much less I actually need. She's now using and suggesting these products to all her clients.

These are incredible! Affordable, effective, and I'm totally here for it!

Seriously loving these products! Super affordable and actually effective!

Got my order and shipping confirmation a bit slower than my typical online shopping experience, though the website did flag that Covid-related delays were possible. Still, the order showed up within ten days, which is fine. The actual products are fantastic and I'll definitely be placing another order soon!

I've been using The Ordinary Niacinamide 10% plus Zinc 1% to handle my adult acne and I'm thrilled with what I'm getting. It noticeably reduces breakouts and has improved my overall skin texture too. I'll definitely be coming back for more.

I've been struggling with adult acne, and their Niacinamide 10% plus Zinc 1% formula has been a game changer. I'm seeing real improvements, particularly with minimizing blemishes and evening out my skin texture. Definitely planning to stock up again.

Fantastic place to shop. Their website is really intuitive, and shipping rates are super reasonable - even free on bigger orders! I've made two separate purchases from them and both times my stuff arrived faster than expected, packaged beautifully with the DPD carrier. Everything showed up in perfect condition. Definitely five stars!