The Classy Home Coupons & Promo Codes

I placed an order for furniture, but on the day it was supposed to go out, their site went down. I tried reaching out through email and waited a whole week for them to respond. When they finally did, they told me they couldn't process my refund and that I'd have to contact my bank instead. This place is running a scam and I'd steer clear.

This store is definitely not living up to its name. Do yourself a favor and don't buy anything here. They're peddling overpriced, cheaply-made knock-off furniture. Make sure you read their return policy word for word before you order anything. The original boxes have to be kept, you're paying for both ways shipping, plus they tack on a 25% restocking fee. And if your stuff shows up damaged, their policy basically tells you not to even accept the delivery. That's all you need to know about their business practices. I didn't read all this before I ordered three sofas from the same line for my formal living room, and two of them arrived damaged. The delivery guy spotted the damage on the first one and suggested I refuse it, which I did. When I opened the second one, it had the exact same problem. Getting a refund for that first sofa took months. For the second damaged sofa, they actually told me they could just screw a leg back on. All three sofas turned out to be low-grade material that looked nothing like the pictures online, with legs literally held on with staples. Spend your money somewhere else with a company that actually cares about their customers.

I ordered the Oxford Soho Baby Hampton Stone Wash 2-drawer nightstand and had a really positive experience overall. There ended up being a problem with one of the drawers, but the customer service team and their design partner worked with me to fix it right away. I'm actually on my second purchase of Oxford baby furniture from them because the craftsmanship is genuinely excellent.

This is my second time ordering from them and both times went great. Getting in touch with someone by phone is easy, their prices can't be beat, and they deliver when they say they will.

Prices were competitive and delivery got to us really fast.

This is my first time shopping with this company. I was hunting for some accent chairs and stumbled upon them while comparing prices across different sites. They had the best deal by far on the same chair. I called to ask about their policies and talked to Shannon, who really knew her stuff and went above and beyond to help me out. I decided to place my order and so far everything's been great. I'm waiting to see if the chairs show up in perfect condition, but I'll update once they arrive.

This is easily the best furniture website out there. The product I received is outstanding quality and exactly what was described on their site. Their customer service team is fantastic. Anytime you run into trouble, whether it's a refund situation or damaged goods, they know how to fix it and make it right.

The furniture I got from this website is fantastic. It's good quality and matches exactly what they said it would be. Their customer service is excellent and whenever a problem pops up, whether it's needing a refund or something arriving damaged, they handle it properly and take care of it.

We had a fantastic experience from the moment we started shopping all the way through getting everything delivered. The support team was incredibly helpful throughout the whole process and shipping happened super quickly too. Absolutely will be back to order more stuff in the future!

I bought bedroom furniture and went with their white glove service for setup and delivery. The pieces arrived in beautiful condition, honestly even nicer looking than the pictures showed, and the white glove treatment was absolutely worth what I paid for it. I'm definitely ordering from these folks again down the road.

Found exactly what I was looking for with a twin bed comforter set, including a matching pillow cover and throw pillow. The ordering process was straightforward and hassle-free, and my stuff arrived super quickly. Everything went smoothly from start to finish.

I recently needed to furnish a bedroom and checked out several options before landing here. I'd been looking at other big-name places like Raymond and Flanigan, but after a disappointing experience with their quality and how they handled customer issues, I wanted to try somewhere else. Macy's was another option until I found out their local store shut down. I stopped by Bob's Discount Furniture and found a chest I liked, but they didn't have a matching nightstand with drawers in the right dimensions and color I needed. After some online searching, I discovered The Classy Home. They had everything I wanted from one brand, and since I recognized the furniture from Bob's, I felt confident ordering it online without any worry about the quality. The whole purchase went smoothly and quickly, plus the price felt fair. We went with their white glove delivery so the pieces would be unboxed and assembled in our room. We're really pleased with everything and would shop here again.

My order shipped incredibly fast. The person who helped me with my purchase was extremely knowledgeable, and placing the order was a breeze. They gave me way more specifics about the recliner than I could find on the maker's own website. Plus, this was the absolute lowest price I could find anywhere online for it.

Avoid this company at all costs. They're honestly the worst when it comes to ordering and getting your stuff delivered. The whole process was a nightmare. They kept pushing back our delivery date over and over, four times total. We were never given the 24-hour notice like they promised. The company offered us $100 off or assembly of our bedroom furniture. When I asked to cancel, they refused. When the delivery finally showed up, the guys had no clue about the assembly and just left everything for my husband to put together. I called the manager Rachael, and she claimed she'd sent in an assembly request. She offered $300 off and said she'd send an email about refunding the original $100. My best advice is to shop local if you can. If things go really wrong, contact your credit card company and file a dispute with them. Trust me, you'll want to go that route.

I bought some shelves for an armoire, but then realized they weren't going to work for me. I never even opened the package. But once they charged me for return shipping both directions plus a restocking fee, there was barely anything left to give back. They also told me they're not available to answer questions on Fridays, Saturdays, or Sundays. With returns, timing really matters. This is the first and last time I'm buying from this company.