About ThredUp

Want to refresh your closet while helping the planet? Meet ThredUp! This is more than just a store; it's a movement to make secondhand shopping the first choice for everyone. They believe in a future for fashion that is sustainable, ethical, and fun.

What makes ThredUp so special is their commitment to making reselling easy. They handle all the work for you, from listing to shipping, so you can effortlessly give your clothes a second life. 

By choosing thrift, you're not just finding amazing deals; you're joining a community that is helping to reduce fashion waste and create a better, more circular economy.

Redeeming Your ThredUp Promo Code

  1. Go to ThredUp.com to shop for any item you want. When you see something you like, click “Add To Cart”.

  2. When you’re ready to check out, click the shopping bag icon in the top right corner.

  3. On the final payment summary, type your code in the box under “Promo Code”.

  4. Click “Apply” and enjoy your ThredUP discount.

What To Do If Your ThredUp Promo Code Isn't Working

  • Make sure you typed your ThredUp promo code correctly.

  • Ensure your order meets any requirements, like a minimum purchase amount.

  • Be sure the discount code is still valid and hasn't expired.

  • If you're still having trouble, try a different ThredUp promo code from Retail Coupons.

Combining ThredUp Coupons

According to our research, you can only use one ThredUp promo code per order. So make sure that you find the best promo code for your order. 

If you want to add another coupon, you need to click the “Remove” button to remove the first discount.

Four happy women in athletic wear

What Is the ThredUp Refund Policy?

According to the ThredUp refund policy, all items must be sent back and postmarked within 14 days of delivery.

For orders within the 48 United States, there is a $3.99 restocking fee for each item you return. This fee, along with the original shipping cost, will be taken out of your refund. 

Refunds for store credit purchases will be issued as store credit, while refunds for other payment methods will go back to your original form of payment.

Please be aware that final sale items cannot be returned. Also, if you’re making an international return, you are responsible for arranging and paying for your own shipping, as ThredUp does not provide a return label for these orders.

What You Need to Know About ThredUp Insider

Getting rewarded for saving the planet? That’s true with the ThredUp Insider rewards program! This is their special club that gives you amazing perks just for shopping.

There are three levels: Star, Superstar, and VIT (Very Important Thrifter). 

The best part is that the Star level is totally free to join! The more you shop, the higher you climb, unlocking even better benefits.

These benefits include things like free shipping on orders, early access to sales, and even a special birthday gift! If you're someone who loves to find unique fashion, this program is the perfect way to make your thrifting even more rewarding!

ThredUp Customer Service

If you need help with an item or store policy, reach out to ThredUP. Their online chat is available Monday through Sunday from 8 a.m. to 5 p.m. PST.