About Urban Outfitters
Urban Outfitters is a brand made for people who love expressing themselves. It started back in 1970 in a small space near the University of Pennsylvania, and today it has grown to over 200 stores across the US, Canada, and Europe.
What makes UO special is the way it mixes fashion, home, music, and tech into one inspiring space. You’ll find everything from boho dresses and vintage gems to cool décor that makes any dorm or apartment feel personal.
Every visit feels fresh, creative, and full of discoveries made just for you.
Redeeming Your Urban Outfitters Promo Code
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Go to the UrbanOutfitters.com website and pick the item you want.
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Choose the size, color, or any other options if needed.
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Click “Add to Bag” from the product page or the Quick Look popup.
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When you’re ready, click “Checkout” on the popup or tap the shopping bag icon at the top right.
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On the shopping bag page, select “Promo Code” in the Order Summary.
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Type in your Urban Outfitters promo code and press “Apply”.
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Check your updated subtotal and finish your order.
What To Do If Your Urban Outfitters Promo Code Isn't Working
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Make sure you typed your Urban Outfitters promo code correctly.
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Ensure your order meets any requirements, like a minimum purchase amount.
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Be sure the discount code is still valid and hasn't expired.
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If you're still having trouble, try a different Urban Outfitters promo code from Retail Coupons.
Combining Urban Outfitters Coupons
If you’re a UO UP member, you can stack your 15% discount with sale prices and other coupons.
Not a member? Sometimes you can still combine Urban Outfitters promo codes - just double-check the terms to be safe!
What Is the Urban Outfitters Return Policy?
Urban Outfitters has a flexible return policy for both online and in-store purchases.
For most items, you can return them within 30 days of the delivery date for a full refund to your original payment method. If you return an item after 30 days but within one year, you will receive an e-merchandise credit.
You have a few ways to return your order. To return by mail, you can use a prepaid shipping label, but this will result in a $5 restocking fee being taken from your refund.
If you want to avoid this fee, you can send the items back using your own shipping method. You can also make a free return or exchange at any Urban Outfitters store in the U.S. or Canada by bringing your packing slip or order confirmation.
It's important to know that some items, like furniture and FINAL SALE products, may have different return rules or cannot be returned at all.
What You Need to Know About Urban Outfitters UO Rewards
Do you want to elevate your style and get rewarded for it? The UO Rewards program from Urban Outfitters is here to make your shopping experience even better. This program is super simple—no complicated points to count!
When you join, you'll get a welcome offer right away. As a member, you’ll earn a $5 reward for every four orders you make, which you can use on your fifth purchase.
You’ll also get early access to new items and special deals. Plus, you get a chance to win amazing prizes through monthly contests and giveaways.
Urban Outfitters Customer Service
To contact the UO customer service team, you can call them at you can call them at 1-800-282-2200. Their phone lines are open from 8 a.m. to 10 p.m. EST, Monday through Friday, and from 8 a.m. to 9 p.m. EST on weekends.
If you prefer, you can also use their live chat feature, which is available on their website. This is a great option for getting quick answers to your questions about a specific order or a general inquiry.
