1-800-Flowers.com Coupons & Promo Codes

What a nightmare and honestly a food safety concern! My husband grabbed red roses and chocolate dipped strawberries well ahead of Valentine's Day. He even paid extra for expedited shipping to beat the rush. It took two days longer than promised when it finally came. The strawberries were already starting to ferment, chocolate was melting, everything felt warm. The ice pack had turned into warm water. Rose petals were brown and falling off everywhere. All the leaves had dropped. Felt totally ripped off at $133.72. Could've had a nice dinner out instead. We contacted them about a refund. Update: They offered to redeliver a new arrangement plus a $15 coupon. We turned it down and asked again for our money back. Got the refund the next day. Happy that customer service actually listened and made it right once we pushed back.

I should've looked at reviews before buying. My roommate ordered me an XL but it came as a small. They're clearly counting on customers and recipients not talking to each other, but since we're living together it became obvious real quick. Kind of shameful that they get away with this kind of bait and switch.

Should've read reviews first before ordering. My friend sent me an XL arrangement but what arrived was definitely a small one. It's sketchy that they're betting customers and recipients won't compare notes, but we live together so we caught it right away. Pretty embarrassing how they pull this stuff.

Very unhappy with 1800Flowers overall. My flowers never arrived, which by itself should get a full refund no questions asked. Getting help afterward made it even more frustrating. Their customer service is totally automated and gives zero actual help. I kept hitting dead ends with generic copy-paste responses that didn't address what went wrong. Couldn't connect with a human, got no real info about what happened, and nobody took responsibility. If you're planning something special, look elsewhere. This company has a broken delivery system, terrible communication, and an unhelpful automated support setup that turned the whole thing into a complete fail. Won't recommend to anyone.

Really let down by 1800Flowers. My order never made it to the recipient, which honestly should've been grounds for a full refund right there. But then dealing with customer service made everything worse. All I got was automated responses that went in circles and never actually dealt with my problem. No real people to talk to, no real updates about what happened, nothing. For important events, you need a company you can count on, and this isn't it. Between the failed delivery, no communication whatsoever, and their unhelpful robot system, the whole thing was a disaster. Can't suggest this to anyone.

Ordered on January 31st for delivery on February 13th. Since it was Valentine's Day Friday and they were slammed, I paid the rush fee. No problem, I paid it. Then the gift never arrived. And nobody even told me it didn't show up. I had to figure it out myself. This is actually the second time they've failed to deliver for me. There won't be a next time because I'm done with them.

Second time this company's let me down. Last time was Valentine's Day too and the flowers never showed. This time my wife still hasn't gotten hers as of 4pm. When I placed the order, before handing over my card, I told the rep I needed morning delivery since my wife was working the night shift and needed to sleep. The rep said she'd make a note of it and practically promised it would happen. Called them this afternoon and the flowers are still sitting in another state. Not using them again.

Would give zero stars if I could. Bought flowers, a greeting card, and some chocolates. Only the flowers showed up. They refunded me, but way less than what I actually spent, which seems wrong. Customer service couldn't help at all. I'm telling everyone to think twice before ordering from this company.

Got a plant sent to my friend for her birthday. A snowstorm caused a delay which was totally understandable. But then the next day they said it was delivered when it actually wasn't. I called and Olivia went the extra mile to help resolve everything and make sure I felt taken care of. Because of how she handled the mess, they've definitely earned back my trust and my business.

Amazing flowers delivery experience! Got exactly what I ordered and the blooms stayed gorgeous for over nine days. Definitely recommending to my friends and family.

My sympathy arrangement got sent to the right place on the correct timeline, which was perfect! Though I will say the funeral home options weren't as clear since most of them were sprays or standing displays rather than the other arrangements I picked.

She absolutely adored the flowers and birthday cake. They sent photos beforehand and both matched what was shown on the website perfectly. Thank you so much for making my daughter-in-law so happy!

Great ordering experience overall. They kept me posted about delivery status at each step. Everything showed up fresh and looked exactly like the pictures online.

My same day delivery came right when they said it would!!!

Everything went smoothly from start to finish. Flowers arrived right on time and the customer service team was fantastic when I needed to reschedule the delivery date. Couldn't ask for better service.