NZXT Coupons & Promo Codes

The product works but has some quality issues for the price. Paint started chipping off on the case pretty quickly, screws got stripped when I was installing case fans (though they do give you extras), and the side glass panel came all cloudy and stained that I couldn't clean it. If this were cheaper I'd be more forgiving, but for the cost you'd expect better. That said they had good sales going on when I ordered and it does function well. The customer service team was pretty responsive though, so props to them.

One of my fans stopped working after just three months. If you're outside the US, I'd recommend steering clear for now because their warranty setup is rough for international folks. They wanted me to destroy the whole unit even though only one of three fans died. I get the destruction policy, but it seems unfair to destroy it first without getting the replacement shipped out, especially when you're dealing with international customs delays. They wouldn't budge on that. They also kept saying they might still reject the claim if my video wasn't done exactly their way, which felt risky. There's no guarantee you'd be approved even after following all their steps and breaking down your equipment. Fortunately I bought mine through a local retailer and got a full refund there, then switched to a different case brand with better customer protection. Considering everything that happened with the H1 case drama before, I'd suggest looking elsewhere right now.

Their AIO coolers perform great and you get solid customer support to back them up.

Their AIO coolers are built well and the customer service team is solid too.

Really impressed with both the team and the quality. Juan from their support crew went above and beyond to help me out.

Their service is seriously top notch. The team communicates really well and keeps a friendly attitude throughout. Would absolutely tell people to check them out.

Honestly their customer service is fantastic. Communication was great and the whole vibe was really positive. Definitely worth recommending to others.

My AIO pump started making weird noises so I sent over some videos showing what was happening. They didn't hesitate to send me a full replacement at no charge. The support folks were really kind and professional, and they resolved everything smoothly.

Had trouble with my ethernet adapter and driver setup. Matt from their team jumped in and helped walk me through it. Took a couple of attempts but he stuck with me until we got it working. Really appreciated that he didn't give up on resolving it.

I reached out concerned that someone might have created a fraudulent account using my information. One of their reps, Lennard, was just fantastic to work with. He handled it professionally, explained everything clearly, and paid close attention to my concerns. I felt like they valued me as a customer. This is the caliber of representative every company should have on their team.

Placed a custom PC order on November 30th and it got to me today, so here's my feedback. Had a really good experience overall. Their customer service was spot on from day one. I called the next day asking to upgrade from a 280mm cooler to a 360mm and they handled it without any issues. My original ship date was December 9th but it went out on the 13th, which isn't bad at all given the holiday timing and the change I requested. FedEx handled the shipping and everything arrived on schedule with zero damage. When I opened it up, the packaging was excellent and once powered on it all worked perfectly. Minimal extra software loaded and the newest Nvidia drivers were already there. Cable management looks really clean too. I bought an NZXT PC years ago and it was solid, so I went with them again for this upgrade. Glad to see they're still maintaining that quality standard.

Got a damaged PC case part after my kid had an accident with it. Reached out to NZXT support and they took care of everything right away. My replacement showed up quickly and I'm totally satisfied!

Got replacement parts super quick without any hassle at all. Outstanding support for a product that's already excellent. I'll definitely be a repeat customer. Highly recommend them.

These guys offer top tier service and you can trust them completely. Every product they sell comes with excellent customer support and their after sales team handles issues really smoothly. They listen to what their customers need and take action. You can feel confident buying from NZXT. The products are premium quality and the team behind them is professional. Thanks to the whole crew for getting my situation sorted.

I was upgrading from an old build and picked out components for a new one. I wanted the H7 Flow case but couldn't find it anywhere in stock, so I grabbed the standard H7 instead and started building. When I called up NZXT support, David was incredibly helpful in getting me set up with that Flow front panel I originally wanted. Had it in my hands five days later. This case is built solid with quality steel, easy to take apart panels, tons of workspace for building, and the cable management section in back is really well thought out. Top tier products backed by outstanding customer service. Couldn't be more happy about this purchase.