Renogy Coupons & Promo Codes

Bought a RENOGY Inverter and battery from them for a client who needed to swap out an old inverter. Once I got it installed, I found out the unit wasn't functioning at all - no output on either the AC battery side or the DC side. I reached out to their customer service about sending it back, and that's when things got really frustrating. They kept asking me to shoot videos and take measurements with special tools to prove something was actually broken. This went on for like a week with fresh requests for new footage every single day. When I finally said I was done jumping through hoops, they told me they'd only give back 50% unless I kept doing what they asked. That's pretty harsh and unfair if you ask me. I've never seen a company act this way before, and it's honestly shocking. I'm going to keep fighting this and exploring legal options because what they're doing to customers is just wrong.

I had an excellent experience when my MTTP charger quit working out of nowhere and somehow got working again. Jillian N. and her team gave me tips for tracking down the issue and support that made me feel like I was dealing with people who really had my back!

Got a straightforward answer to what I was asking about without any delay.

I ordered some items from renogy and didn't get one of the parts. I called them up to mention it wasn't there and got Lia on the phone. She was really nice about it and got my replacement part shipped out super fast, within about a week. I keep buying my solar stuff from them because they really come through.

Renogy has been my go to for solar equipment for years now. My RBM500 battery monitor started going crazy with beeping and showing numbers that didn't add up. I called Renogy and sent them the details, then gave them extra information when they asked so the engineering folks could look at it. Turned out all they needed to do was update some settings in my setup and boom, everything started working right again. My 100w panels, Wanderer charge controller, battery monitor, and batteries are all running smoothly now because of help from Jillian N., who really knows her stuff and moves fast. Major props to this company!

JC is absolutely the standout person at renogy. The customer support here is excellent and I really appreciate it.

The customer service team here really knows what they're doing. I loved how they kept me in the loop the whole time and followed up without me having to chase them down. This whole thing went smooth and I felt taken care of. Really thankful for such a good experience.

Had an amazing experience with TONI when I needed help with my 300W solar panel portable case setup. This person really went above and beyond to answer all my questions.

My tech support contact Mark was incredibly helpful and gave me all the time I needed. He walked me through how to set up the ANL fuses on my system step by step and made sure every single one of my many questions got answered. Not knowing a lot about the technical stuff, I really appreciated how patient and knowledgeable he was!

I've ordered way more than a dozen inverters from Renogy over time, so when I got a remote that didn't work the first time, I was pretty bummed. Camille stepped right in and got me a replacement fast so I could stay on track with my installations and keep my small business moving. Really appreciate that!

This company delivers quality products that you can actually count on, and their support is just as solid. It's the whole package rolled into one.

Joe really came through for me and got things moving. He opened a case for me and now we'll see how things progress.

This company's customer service is seriously focused on making things right, and Myk really shines as someone who busts his tail to fix issues from suppliers as fast as he can. The stuff they sell is solid and built to last. I'm recommending them to anybody looking for reliable equipment!

Kaye did a fantastic job connecting me with the right people on the tech team so I could get answers to what I needed help with.

Oscar knocked it out of the park fixing what was going wrong with my setup. His help made it possible for me to use my oxygen concentrator even when the electricity cuts out. Thanks Oscar!