Avis Car Rental Coupons & Promo Codes

We rented a minivan from Avis and it turned into a scary, unsafe situation. While driving on a major bridge with nowhere to safely pull over, the car suddenly died and left us completely powerless with our three young kids in the car. It was really dangerous being stuck there with traffic all around us and no safe place to stop. What made it worse was how Avis handled it. They basically said cars break down sometimes, without seeming to understand how serious this was. This wasn't just an annoying problem, it was a genuine safety hazard. They initially promised to make it right, but then only offered us 50% of our money back, which doesn't address the danger we faced. A vehicle with known mechanical issues should never have been given to us. We deserve a full refund and an actual review of how Avis maintains and checks its cars. Families count on rental companies to keep them safe. That trust is completely gone for us now.

The rental experience at the airport location felt like a total scam. The company appears to be known for unauthorized charges and mishandling of security deposits. In my case, there was a charge of over 600 euros that shouldn't have happened. A GPS component was absent both when I got the car and when I returned it, which I documented with photos and video. Additionally, there was a damaged plastic component under the vehicle. The whole situation felt deliberately deceptive.

Renting at the airport location felt like a total scam. The company seems to have a pattern of charging extra and mishandling deposit funds. In my situation, there was an unauthorized charge of over 600 euros. A GPS part was missing when I picked up the vehicle and still missing when I returned it even though I have pictures and video proof. There was also damage to a plastic part underneath the vehicle. It's really underhanded behavior.

Their app definitely needs improvement, especially the search functionality. The biggest issue is billing though. My invoice showed only 50% of what I had already prepaid, which is completely unacceptable. Customer support just sends automated messages and doesn't actually fix anything. Honestly, if I could rate them zero stars I would. Even though I've been a regular customer, I'm not booking with them again and I can't suggest them to anyone else.

The app really needs some work, especially when it comes to searching for vehicles. The main problem is with the billing system though. My receipt only showed half the amount I had already paid upfront, which is not okay. Getting help from their customer service team is frustrating because they mainly use automated responses and never actually fix the problem. If I could give zero stars I would. Even as someone who books with them regularly, I'm done with Avis and I can't tell anyone else to use them either.

Grabbed my rental at the train station and Josh was super quick and personable. Had me out the door with my car in just about ten minutes and he was crystal clear about how to return it after hours. I've come across some complaints elsewhere, but that wasn't my experience at all. Got my deposit back the next day without any issues.

Picked up my car at the train station location and Josh knocked it out of the park. He was incredibly speedy and such a pleasure to work with. Got me set up and on the road in just ten minutes and explained the after-hours return details perfectly. All the negative stuff I've read online doesn't match my experience. I even got my deposit back the very next day.

Got my rental at the train station location and Josh made the whole thing incredibly efficient and personable. Had the car in my hands within ten minutes and he explained the after-hours return process really clearly. I've seen some negative reviews out there, but my experience was solid. My deposit even came back the next day.

Had a really disappointing experience at the airport location and I'm asking for a full refund of my rental fee plus the $250 I put down as a deposit. It's been over two weeks and my deposit still hasn't gone back into my debit card. When I showed up to grab my car, the first one they offered was filthy. I said no thanks. They said they'd find me another, but the lot had basically nothing available. When I came back later, the third car was even dirtier than the first one. I couldn't wait any longer, so I took it and paid to get it cleaned myself. The next day things got way worse. The electric vehicle was showing 35 miles of range left, but it completely quit running only 1.5 miles before a charging station. I got stranded in freezing weather at night for about four hours waiting for roadside help. Getting their emergency line was a nightmare. After the tow service showed up and got us to a charging station, the battery wouldn't charge right. That was another four hours of trying to get answers and nothing ever got fully resolved.

My experience at the airport location was really frustrating and I'm requesting a complete refund of my rental charge plus my $250 security deposit. After two and a half weeks, the deposit still hasn't shown up on my debit card. The first vehicle offered to me was filthy, so I turned it down. When they tried to get me something else, the lot was basically empty. By the time another car was ready, it was just as dirty as the first one. Since I was running out of time, I had to take it and paid out of pocket to clean it myself. Things got worse the next day when the electric vehicle cut out with a low battery warning and I ended up stranded way too far from any charging station at night. I spent hours waiting for a tow truck and their emergency line was nearly impossible to reach. Once the vehicle got towed to a charging station, the battery wouldn't charge properly either. Another several hours of troubleshooting and I still never got a real resolution.

My Florida car rental through Avis went really well! The woman helping me at the counter was super kind and knowledgeable. Spotting the vehicle on the lot was easy. Would absolutely rent from them again without a second thought. Thanks so much for the great service!

Had such a great experience renting from Avis during my Florida trip! The staff member at the counter was incredibly helpful and made everything smooth. Finding the car in the lot was hassle-free. I'd definitely book with them again without any hesitation. Really appreciate the service!

People often jump at the chance to complain, but I've got nothing but good things to say about my recent rental. After having a terrible time with another company, Doug at the Yellowstone Airport location completely saved the day. Within minutes he understood what we needed - a safe, capable SUV for mountain roads and a one-way trip to Denver. He got us into an AWD Kia Telluride with pricing that was clear and straightforward from the start, no pressure, no unnecessary charges. He checked the tires, went through everything with us, and had us ready to go quickly so we could stop losing precious vacation time. His expertise and professionalism literally turned our trip around. The car was spotless, performed flawlessly, and after all that stress, we finally felt taken care of. Can't thank Doug and the team enough. This is what car rental should be. Absolutely five stars.

I do have to give them credit for how they handled things during the pandemic. We drove one of their cars from the UK to France and ended up stuck because of an outbreak. They let us put the car on pause and didn't charge us for the extra time we were in quarantine. Really thoughtful. They also waived the international license fee, which was super nice.

Got a car for a weekend trip from the airport location and Marty was fantastic. He had an upbeat attitude, worked through everything super fast, and was genuinely helpful. His answers to my questions actually added real value and the booking, pickup, and return all went smoothly. Won't be looking anywhere else for car rentals from now on.