Payless Car Rental Coupons & Promo Codes

This was a disaster. I booked a car through a travel app for pickup at the airport rental location and paid completely upfront. We showed up and they were closed. The airport had thousands of people landing, and I could hear announcements about three more busloads of passengers coming in, plus multiple flights still to arrive. There were tons of people standing around dealing with the same issue. They'd taken our money but had no vehicles available, leaving a lot of people in really bad situations. We ended up ubering to our hotel and came back the next morning. They told us they had no cars available. They refused to find us one or give us a refund, basically telling us to deal with it ourselves. Eventually I found a rental place off-site for double the price and got an old, beat-up vehicle. They said to take it up with the travel app. The travel app just uses automated responses and won't even acknowledge the word refund, so that was completely unhelpful. Thank goodness I called my credit card company instead and got a real person. That representative was understanding and took care of everything efficiently. I owe that company thanks.

Hands down one of the most unprofessional rental experiences I've had. This company gets customers in the door with low prices, then hits you with huge charges later. I rented a vehicle in late February and was supposed to return it on March first. I brought it back early on that day as planned. But when my credit card bill came, I saw they'd charged me over $600 claiming I kept it until March third and was six hours late. I have no idea how they thought I could be in two states at the same time. I returned the car on schedule and had already flown back home. They also charged me for refueling, but I'd filled the tank the night before returning it at a gas station less than ten miles from the airport. I've asked them for help but barely get anywhere. I got one response from someone named Tony, and it still hasn't been fixed. This is seriously one of my worst rental experiences ever. Make sure you double-check every charge and keep all your paperwork if you rent from them.

Stay away from this company. My experience at the airport location was really disappointing and I'd tell anyone else to be very careful. Even though I showed them my separate insurance coverage that I'd arranged through another provider, they still charged me for their extra insurance. The whole thing moved too fast and wasn't clear at all, and afterwards I realized I'd ended up paying for duplicate coverage. Here's my advice: don't sign anything until you see every single document printed out. Take your time. Read every detail carefully. Ask questions about anything that doesn't make sense. Don't let them pressure you at the desk. The whole experience was focused on pushing extra stuff on you and making things confusing. It made me feel misled and annoyed. I definitely won't use them again. If you're thinking about renting from them, I'd recommend finding a bigger, more trustworthy rental company instead. Not going back.

This was basically a complete rip-off. The pickup location at the airport was nowhere near where other rental companies operate. After our flight, we forgot where they told us to go, which seemed pretty normal to me. We tried contacting them multiple times but never got real help until they finally texted that our car would be ready in two hours, and that was after we'd already left for another company. By the time we tracked down the right address, we waited forever just to be told insurance would cost an additional $1,200. I'd already selected insurance during booking and had my own coverage too, but they refused to honor that. Fortunately, a helpful guy from a local independent agency stepped in and took care of us with a much better deal. I even rented from him again when I extended my trip. So thanks for losing not one but two rental agreements totaling over $1,800. Not the welcome to the country I was hoping for, and I was absolutely furious about the whole situation.

This location is straight up dishonest. After checking with the main office, I confirmed their insurance is supposed to be optional. We already had regular coverage through our insurance company plus extra travel insurance. When we got there, the agent deliberately misled us, saying they wouldn't take either of our insurance options and threatened to leave us stranded without a car unless I paid for theirs. I felt pressured so I agreed to avoid being stuck there with my family. Then the same agent lied again about pricing, saying their cheapest option was $151.99, which was triple what I'd originally quoted. I only figured out what happened after getting home and doing research. Later the manager sent me an email bringing up audio and video recordings, which was pretty convenient timing. He focused on my signature without mentioning how I was deceived into signing under false pretenses. The entire situation was deliberately dishonest about pushing coverage I didn't need at inflated prices, even though I was already twice insured.

Never again! They don't work on Sundays, so we had to return the vehicle at a hotel away from the airport, then take a taxi back to the terminal. They said they'd refund the taxi fare but only up to 10 euros, and our taxi was 20 euros. I sent them an email about the difference but never got a response. Won't be using them a second time.

Really disappointing experience at the airport location. I'd specifically booked a certain vehicle model but got something completely different when I showed up. When I tried to reach them via messaging app to confirm things, they never responded. I decided not to take the car they gave me, but they still charged me the full amount even though I never used the service. The whole thing lacked transparency and responsiveness, which makes me question how reliable they really are at this location.

Don't use this place, you'll get slammed with tons of unexpected charges. I walked in with a reservation that was supposed to be $60 and left paying $325. They added all kinds of fees I never approved of.

The pickup process at the airport was messy and took forever with a long line of people. I'd read about the typical insurance scams, but when they asked if I wanted extra coverage, I let them know I was already covered and said no. Thankfully they didn't push it. Just make sure you're reading through the contract carefully so you catch any sneaky charges. I did notice a suspicious cleaning fee listed as optional, but they made it clear it would be charged no matter what the car looked like when returned. Even though I protested, they still applied the 18 euro charge. Everything else was prepaid, so this looked like a random local fee they threw in without mentioning it during the booking process. I'm following up with the booking platform about this, but wanted to give people a heads up that this cleaning charge seems to be applied across the board regardless of the vehicle's condition.

I booked a minivan three months in advance for my family to visit a national forest. We were scheduled to pick it up at the airport on September eighteenth at seven in the evening. When we got there, the person at the counter told us all their vehicles had been recalled and they didn't have anything for us. He asked if I'd gotten a text, call, or email. I hadn't. My questions were: Why didn't you find a car at another location and bring it here? Why didn't anyone contact me? Why didn't you arrange a vehicle through another company at the airport and send me a notification? He had no answers. When I called customer service and asked the same questions, they first asked me to verify my reservation with my email address, which I provided. They said they'd sent an email earlier that day canceling my rental. I told them I never got it, and they said that's impossible because they don't have my email address. But you just asked me for it to verify my reservation, so now you're saying you don't have it? The service rep said they'd hold a car for me the next day.

Be careful with this company. I made my reservation online without purchasing extra insurance. When I got to the counter at the airport, they asked if I wanted to pay for extra coverage and I declined. Somehow they still added it to my rental agreement and I signed it without reading all the fine print because there was a huge line of people behind me. I ended up paying an extra 217 pounds on top of the car rental cost itself. After I found out and sent them complaint emails, they never responded to any of them. Don't trust this company, they're really unprofessional.

Terrible experience booking through a travel app at the airport location. When I arrived, the staff acted unprofessionally and pushed me into paying for insurance that wasn't part of the original deal online. They demanded either a $10,000 security deposit or $60 for coverage on my three-day rental, which felt completely unreasonable. The employee handling my reservation was incredibly rude and unhelpful. I decided to walk away and book with a different company instead. Won't be going back.

Really bad experience with this company. Staff at the desk charged me for optional services without mentioning them at pickup. When I tried to dispute these charges, they just bounced me back and forth between different people rather than actually solving the problem.

Terrible company to deal with. The people at the counter put charges on your bill for optional stuff without even telling you when you pick up the car. If you complain later, they just pass you between each other instead of actually helping you.

Matthew made our whole experience fantastic. He was incredibly helpful and we'd definitely recommend his services.