Bodi Reviews

I've been using Bodi since way back when they first came out with VHS tapes. I was actually a coach for them from 2015 until they switched their business model to an Affiliate program. Even now I use some of their stuff because the workouts are solid. Managing my account has always been straightforward - canceling or pausing subscriptions is simple to do online. Their chat support has generally been better than their traditional customer service, but honestly that's true for most companies these days since a lot of customer service got moved overseas. If home workouts are your thing and you want variety, Bodi's got excellent program options. I'm also a big fan of being able to download workouts to watch on my iPad when I travel, and it's really useful since I spend a lot of time traveling in my RV and can't always count on internet access.

I would give zero stars if the system allowed it. When you pay upfront for a full year of annual subscription, Bodi automatically signs you up to renew the following year. Since that's a whole year away, it's pretty easy to lose track of. Then when the reminder email shows up, it could end up in spam, and next thing you know you've been charged again - usually at a higher price. That's exactly what happened to me. I saw the pending charge and canceled that very same day, but they still refused to issue a refund. According to their policy, once the renewal charge goes through, there's no refund under any circumstance - period - even if you cancel immediately. When you call a rep, they just repeat their policy and tell you to fill out an online form. A day or two later you get an automated email basically saying no refund and you're stuck with the service for the next year that you haven't even started using. Technically they might be compliant with something, but it's not right.

Getting help from their customer service is basically impossible. There's no actual phone number to reach a real person - you can only use text, and they're only available Monday through Friday from 4am to 7pm Pacific time. The times I'm free don't line up with their hours at all, plus I can't safely text while driving. Their chat is just a bot, so if you need help with anything it can't handle, you're out of luck. This company used to be fantastic, but their customer service has completely fallen apart. I'm only giving two stars because I do actually like some of what they offer as products.

This company is sketchy, plain and simple. They auto-renew without telling you, but then claim they sent you an email notification. Even when I caught it and canceled the second I saw a pending charge, they're saying I waited until five days after the billing date. This was an old subscription I'd paid for upfront two years ago that I wasn't using anymore, so naturally I forgot about it. Check the Better Business Bureau - there are hundreds of complaints about the exact same thing. They all say the same thing about their policy and claim you have no options, and every exception decision is supposedly final. On top of that, their customer service is text only, which means you're probably talking to a bot anyway. Just run.

I really love using Bodi and got amazing results from it. The selection of workout programs and nutrition guides is really impressive. Yeah, they did change things about a year ago by cutting the coach network, but that didn't affect my experience at all. I've never had problems with my billing or with customer service. I've read a bunch of the negative reviews on here and honestly I'm confused by them. It seems like most of the complaints started showing up right after they eliminated the large coach team, which makes me wonder if a lot of those reviews are coming from ex-coaches who are upset about getting cut. I'm still an active member and haven't experienced any issues with billing or service at all. I like having so many different workout styles to pick from and I'm happy with their products. I gave four stars instead of five just because they discontinued some programs I was enjoying, but overall it's a great company.

If you're looking for spinning classes, definitely look elsewhere. The bike content on this platform has really gone downhill. They used to have tons of scenic ride options, but now there are barely any left.

I'm giving one star only because I can't go lower than that. My wife set up an account, barely used it, and then just forgot about it. The automatic charges kept hitting our credit card for renewals - with no heads up at all - and by the time I caught it and called the next day, they refused to reverse the most recent charge. They were fine canceling future ones, but not the one they'd literally just billed us for. If this isn't illegal, it should be. No business should be allowed to automatically charge you without warning and then refuse to undo it when you call right away. This company is all about forcing people to pay for stuff they don't want rather than earning their loyalty. Stay far away unless you enjoy paying them indefinitely.

My sister got offered a renewal deal for $99 but when I called about it, they didn't offer me the same thing. After I complained, they signed me up for a different package with random freebies and discounted items I never asked for, charging me $123. I went along with it since it was cheaper. What I didn't know was they also enrolled me in a Shakeology drink subscription that auto-renews for $66 monthly - and they just charged me without my permission. They completely refused to give the money back. They weren't even sorry about it and didn't apologize despite me providing evidence of the conversation. These people are straight-up grifters and you need to be very careful dealing with them.

People should stay completely away from this company and support your neighborhood gym instead. This is how it went down for me: I signed up for a year-long subscription in 2024 and like most fitness apps, I ended up not using it much. In August 2025, the subscription auto-renewed without any heads up. Zero email notification, just a charge to my card. The second I saw that pending charge, I went into the app and canceled immediately. That apparently wasn't enough for them - they're refusing to credit back the $179 for the next year of service I don't want. They've locked me into this charge, but I'm prepared to make noise about this everywhere possible until the lost business costs them way more than my $179. Don't underestimate an unhappy customer. I'm filing complaints with the Better Business Bureau, USA.gov, the Consumer Financial Protection Bureau, and the Federal Trade Commission. Enjoy my money.

Don't go near this place. It's a straight-up scam designed to get people signed up and then drain their wallets. Canceling is basically impossible, and they make most of their money from people who get tricked into registering only to be charged without warning. I tried to cancel and got the same runaround as everyone else here - they only tell you about the charges after they've already hit your account. Save yourself the headache and find something else.