AutoPartsToys sells automotive parts and accessories. This page aggregates customer reviews and ratings to help you understand what shoppers experience when ordering from the site, including product quality, shipping reliability, and customer service responsiveness.
AutoPartsToys Reviews
1.3
4 reviews
What Shoppers Say About AutoPartsToys
Created with AI, based on recent reviews
AutoPartsToys has received overwhelmingly negative feedback from shoppers, with 1.3 out of 5 based on 4 reviews. The primary complaints center on non-delivery of orders, defective products, and a complete lack of responsive customer service. Customers report waiting weeks without receiving purchases, sending multiple emails with no replies, and receiving promises of refunds that never materialize. One shopper received a defective audio unit that would not connect via Bluetooth and skipped tracks, but could not get support to address the issue.
Across all reviews, the consistent theme is poor order fulfillment and customer service failure. Shoppers express frustration at the inability to reach the company through website contact forms and email, with some resorting to credit card chargebacks to recover their money. No reviewers reported positive experiences with products or service, and the overwhelming recommendation from shoppers is to avoid purchasing from this retailer.
Customer Reviews (4)
Sorted by: Most recentDavid M.Mar 27, 2026
Got a Pro Star USB/Bluetooth unit for my 2023 Wrangler and it's been nothing but trouble. The device won't connect via bluetooth and CDs are constantly skipping around track two, plus the playback jumps all over the place on other songs. I've sent multiple emails asking about returns and haven't gotten a single response back. This thing cost me $280 and doesn't even work right. I'm disputing the charge with my credit card company.
Travis H.Feb 22, 2025
This company is a complete joke. I bought something that turned out to be defective, they promised to send my refund, and I'm still waiting. I've tried contacting them through their website too but nothing's happening. Do yourself a favor and STAY AWAY from these folks.
Patricia R.Sep 6, 2022
Purchased a roof rack over a month ago and still haven't received it. I've reached out to them half a dozen times via email and barely got one response. At this point I'm pretty convinced I got ripped off. Going to contact my credit card company to reverse the transaction. Stay away from this place.
Sarah K.Feb 25, 2021
Found a product on their site that I really needed for my work vehicle so I ordered it. Three weeks go by and nothing shows up. When I finally reached out after the delivery date passed, they told me I could request a refund if I didn't want to keep waiting. That wasn't what I agreed to at all. I looked into the tracking and USPS never even got the package from them. These people have zero professionalism, they were rude, and they couldn't get a product they don't even stock to me on time. They also gave me false delivery dates at least twice. Now they say they'll refund me, but I've already lost a whole month. This is unacceptable and not how a real business operates.
AutoPartsToys Review FAQ
How is AutoPartsToys rated on RetailCoupons.com?
AutoPartsToys is rated 1.3 out of 5 based on 4 customer reviews. The vast majority of reviews are one or two stars, reflecting serious concerns about order delivery and customer service.
What are the main complaints about AutoPartsToys?
The most frequent complaints involve orders that never arrive or arrive weeks late, defective products, and non-responsive customer support. Shoppers report sending multiple emails without receiving replies and encountering difficulties requesting refunds for undelivered or faulty items.
Do customers recommend shopping at AutoPartsToys?
No. Reviewers explicitly warn others to avoid this retailer, with multiple shoppers advising potential customers to shop elsewhere. Some have filed disputes with their credit card companies due to unresolved issues.
How can I write a review of AutoPartsToys on RetailCoupons.com?
After making a purchase, you can submit a review sharing your experience with product quality, shipping speed, packaging, and customer service. Honest feedback helps other shoppers make informed decisions.
Are there any positive reviews for AutoPartsToys?
No reviews in the current data set reflect positive experiences. All available customer feedback highlights problems with fulfillment, product defects, or unresponsive support.