The New Yorker offers digital magazine subscriptions featuring long-form journalism, criticism, and commentary on politics, culture, and current events. This page aggregates shopper ratings and reviews to help you understand the subscription experience, platform reliability, and customer service quality before committing to a paid plan.
The New Yorker Reviews
1.3
15 reviews
What Shoppers Say About The New Yorker
Created with AI, based on recent reviews
The New Yorker's subscription service receives overwhelmingly negative feedback, with shoppers citing multiple recurring problems that drive cancellations. The most frequently mentioned issues are difficulties with the mobile app (authentication errors, login failures) and obstacles to canceling subscriptions, which reviewers describe as intentionally complicated. Additional complaints focus on the paywall popup blocking article access, poor mobile browser reading experience, and slow customer service response times.
While a small percentage of reviewers indicate they enjoyed The New Yorker's content itself, this satisfaction is consistently outweighed by frustration with the platform's technical performance and subscription management. Most shoppers report attempting to resolve issues over extended periods before ultimately canceling and moving to competitors, with several stating they would not recommend the service to others.
Customer Reviews (15)
Sorted by: Most recentChristopher N.Dec 23, 2025
I really liked reading The New Yorker but the app was constantly giving me trouble saying I wasn't logged in or my password was wrong, even though I could sign in fine on a browser. The mobile browser reading experience isn't great either. I finally gave up and cancelled my subscription because I was tired of struggling with the app. Now they send me constant emails asking me to come back, even though I keep unsubscribing. They clearly spend way more effort trying to get me to re-subscribe than they do actually fixing the app.
David C.Dec 12, 2025
This subscription is nothing but a scam. You basically can't cancel it no matter what you try. It's criminal how they operate.
Tom L.Nov 29, 2025
I can't support a site that blocks articles with that annoying popup window while you're trying to read. There are plenty of places to find the same stories for free, so I'm not sticking around for this nonsense.
Kevin M.Nov 8, 2025
Trying to get out of a digital subscription here is a nightmare. The New Yorker makes it intentionally difficult to cancel, and that's pretty shameful. I'm done with them and wouldn't recommend this company to anyone.
Angela D.Oct 3, 2025
DO NOT SUBSCRIBE! The process for cancelling is absolutely ridiculous. They keep making excuses about not being able to find your account or process the cancellation request. Report them to your consumer protection agency because this is unacceptable.
Patricia G.Apr 25, 2025
I had a subscription for years but it was always glitchy and never ran smoothly. Getting help from their customer service team took forever. I cancelled and gave it another shot after a couple years, hoping things had improved, but nope same problems all over again. Can't log in properly, can't link to print, nothing works right. Total disappointment.
Marcus H.Feb 4, 2025
It's disappointing that such a respected magazine doesn't take their subscription practices seriously. When you sign up for digital access, you get basically no clear information about what you're agreeing to. The whole thing just feels dishonest from a company that claims to have values. The parent company doesn't seem much better than less reputable sites when it comes to how they handle subscriptions. Really sad for a publication like this.
Brandon F.Jan 29, 2025
I was in the middle of reading my very first article on the site when it told me I'd hit my limit. Charging for news through a subscription paywall is a terrible idea.
Monica R.Oct 31, 2024
Same story as everyone else here. I told them to cancel my subscription but couldn't get into my account, and they charged me anyway. I've been fighting with them for months now and they're just now trying to help with the login issue. They ignore complaints and won't acknowledge that I asked to cancel right after signing up. Plus I never even got sent a single digital magazine. They keep saying the cancellation is done but it won't take effect until next September. It feels like straight up theft. Can't get past the support desk either, and the staff keeps changing. I'm really frustrated and I'll never recommend this magazine to anyone.
Victor P.Oct 22, 2024
They charged my account $150 without permission and have been ignoring all my emails asking for a refund. I wanted to cancel after the 12 week trial but couldn't, and got hit with this huge charge. The website said it would cost $119 but they took out $150 instead. Is The New Yorker straight up stealing from readers? I demand my money back.
The New Yorker Review FAQ
What is The New Yorker's rating on RetailCoupons.com?
The New Yorker is rated 1.3 out of 5 based on 15 shopper reviews. A substantial majority of reviews are one-star ratings, reflecting significant dissatisfaction with the subscription service.
What do shoppers complain about most?
The most common complaints involve subscription cancellation difficulties (reviewers describe the process as intentionally complicated), mobile app problems (persistent login and authentication errors), paywall popups blocking article access, and slow customer service response times. Several reviewers report technical issues persisting even after years of subscription.
Are there any positive reviews?
A small percentage of reviews acknowledge that The New Yorker's editorial content is worth reading. However, even those who appreciated the journalism ultimately left negative ratings due to frustration with the platform, app functionality, or subscription management process.
How easy is it to cancel a The New Yorker subscription?
Multiple reviewers report that canceling is difficult and time-consuming. Common complaints include the company claiming inability to locate accounts, delayed processing of cancellation requests, and the perception that the company deliberately makes cancellation complicated to retain subscribers.
Should I subscribe to The New Yorker based on these reviews?
Based on the review feedback, potential subscribers should carefully consider whether they are willing to tolerate technical issues with the app and website, potential frustration with the cancellation process, and the paywall system before committing to a paid subscription.