TITLE Boxing operates boxing gyms and sells boxing equipment and apparel through titleboxing.com. This page aggregates customer ratings and reviews to help shoppers understand what to expect when ordering online or using their facilities.
TITLE Boxing Reviews
What Shoppers Say About TITLE Boxing
TITLE Boxing has a sharply divided customer base. A minority of shoppers (24 percent) report positive experiences, particularly praising the in-person gym atmosphere, knowledgeable trainers, and sense of community at their training facilities. However, the majority of reviews (64 percent rating one star) describe serious problems with online ordering and customer service: delayed or non-arrival of orders, incomplete shipments, inability to modify or cancel orders after placement, confusing product instructions, and unhelpful support staff who reportedly offer substitutes rather than fixing mistakes. Several customers report the website's shipping confirmation system as difficult to navigate, and some describe the overall experience as fraudulent.
The stark contrast between the high and low ratings suggests TITLE Boxing's in-person boxing gym operations may be solid, but their e-commerce platform and associated customer service have substantial issues that frustrate online shoppers. Concerns about order fulfillment reliability and the inability to manage orders after submission appear consistently across negative reviews.
Customer Reviews (25)
Sorted by: Most recentWatch out with this one. Customer service is a joke. They don't send the right stuff, then when they do send something it's incomplete and the instructions are hard to understand. When you complain they offer you something different instead of fixing their mistake and say they can't do anything because parts are hard to get.
These guys are straight up scammers. I bought from their site, paid for my order, and never received anything.
Really let down by my experience ordering from Title Boxing online. They said my order would arrive by December 23rd, but it showed up 3 days late on the 26th. That was supposed to be my kid's main Christmas present and I couldn't give it to him on Christmas morning because of their mistake. When it finally got here, I called customer service about returning it since I didn't want it anymore. Instead of apologizing or taking responsibility, they just blamed the shipping carrier. My contract was with Title, not the shipping company, and they're the ones who promised the date. All I got was a return link with zero apology or accountability. I'd skip Title Boxing for online orders, especially anything time-sensitive or gift related. Their customer service was really disappointing.
Been a customer of Title for close to 40 years and never had a real issue until now. Recently bought bag gloves and went to update my shipping address but couldn't find where to do it. Realized my mistake about 10 seconds after hitting submit and tried to cancel right away. Turns out Title won't let you cancel or change orders once they're placed, even before shipping. Tried multiple times to work something out with them and hit a wall every time. Now I'm out 54 bucks plus shipping for gloves I never wanted sent to the wrong place. Not coming back.
I just did a 30 minute training class at Title 1 Boxing as someone new to the sport and it was fantastic. Walking in, I felt like I was joining a family right away. The trainers really knew how to teach the basics like footwork and form while making me feel supported the whole time. The people there create an amazing community atmosphere, and I'd definitely recommend Title 1 Boxing to anybody wanting to pick up boxing. Whether you're completely new or have some background, this is a place where you can learn and develop.
Don't usually buy stuff online, but needed headgear for a masters event and had no other choice. Their AI system is a total nightmare. I kept getting told to confirm international shipping but there was literally no way to do it, and they wouldn't process my order until I did. Spent 3 days trying to figure it out with zero help from anyone at Title. Honestly won't be back.
Got some boxing shoes from here years back and they were really solid. Recently picked up a WBC sweatshirt and after wearing it for a bit I threw it in the wash. Something's wrong with the material because it started coming apart and now there's all these spots all over it after the first wash.
Grabbed some Nike boxing shoes and they came in a couple days later. Fit perfectly right out of the box.
Used a 20% off coupon to buy some boxing gloves. When I got to checkout, turns out the discount didn't apply to what I was buying. Feels like a bait and switch to get you to purchase something.