SleekShop.com is an online retailer. This page features customer ratings and reviews to help you understand shopper experiences with the store's products, delivery, and customer service.
SleekShop.com Reviews
What Shoppers Say About SleekShop.com
SleekShop.com has received a 1.0 out of 5 rating from 5 shoppers, with all reviews being one-star ratings. Shoppers report serious issues including non-delivery of orders (with false delivery confirmations), unresponsive customer service with unhelpful generic responses, and inability to reach representatives by phone or email. Multiple reviewers mention being unable to contact the company or receive actual assistance when problems arose, and at least one customer suspects fraudulent activity and has involved their bank and the BBB.
The unanimous negative feedback centers on three core problems: product delivery failures, inaccessible and ineffective customer support (described as phone loops with no live agent contact and template-based email responses), and refusal to process refunds or replacements. Shoppers characterize the company as having a polished online presence that masks poor operational and customer service practices, with one reviewer describing it as potentially a scam.
Customer Reviews (5)
Sorted by: Most recentTotal waste of time with this company. I ordered in the afternoon and went for free shipping. They claimed it was delivered the next morning at 10am to someone I've never heard of. When I asked for a refund or replacement, they refused. I filed a complaint with the BBB and they completely ignored it. Stay away from this place.
Never got my stuff. Calling them is pointless because you get stuck in a loop and can't actually talk to anyone real. When you email them back, you get the same generic response every single time that doesn't help at all.
Their customer service basically doesn't exist. You call and get trapped in a phone loop saying you're up next in line, but after waiting more than 10 minutes you just have to leave a voicemail. This kept happening to me over several days. Emailing them gets you unhelpful responses or no answers to your actual questions. I had an issue with what was sent to me and needed an exchange, but there was zero help getting that resolved.
Made a purchase and then the site just vanished. I've had to call my bank because I think I got scammed trying to get my money back. Really disappointed about this whole situation