DripDrop ORS is a brand specializing in oral rehydration salts (ORS) designed to restore electrolytes and fluids. This page aggregates customer ratings and reviews from shoppers who have purchased directly from DripDrop, offering insight into product performance and the overall shopping experience at dripdrop.com.
DripDrop ORS Reviews
2.3
3 reviews
What Shoppers Say About DripDrop ORS
Created with AI, based on recent reviews
DripDrop ORS receives sharply divided feedback from shoppers. Positive reviewers praise the product's effectiveness and note that it delivers on its promises, with one customer highlighting the reliability of the subscription service and appreciated monthly notifications before shipments. However, the majority of recent feedback centers on serious customer service and fulfillment issues: shoppers report extended delays in receiving shipping information, unresponsive communication channels (texts, emails, and calls going unanswered), refunds that fail to process, and customer service providing incorrect order information. These service failures have left dissatisfied customers questioning their trust in the brand.
The stark contrast between the single five-star and two one-star reviews reflects inconsistent experiences. While the product itself appears to work as intended for those who receive it, the company's operational and support systems appear to create significant friction that overshadows product quality. Prospective buyers should be aware of the potential for fulfillment delays and difficulty reaching customer service if issues arise.
Customer Reviews (3)
Sorted by: Most recentMarcus T.Mar 24, 2025
This stuff actually does what it says. I first discovered DripDrop ORS while working in emergency medical services, my station kept it stocked in our equipment. Performance was excellent, so I decided to grab some for home use. Their subscription setup is solid. You get a heads up each month before your next shipment goes through, plus making changes or pausing deliveries is straightforward.
Robert D.Jun 19, 2023
Total scam. Got a refund that didn't work, then got another excuse, then nobody answered my texts, emails, or calls. Apparently there's some issue with the product? Plus no shipping number provided. I've seen a lot of negative feedback from other people. I'm not comfortable with Drip Drop and I'm sharing my experience because people need to know. Make sure you look through the full range of what customers are saying.
Jennifer P.May 24, 2021
Ordered two large packs from the site about eleven days back and got no shipping info. After nine days went by without any updates, I reached out via email asking what was taking so long. Customer service responded the next day but gave me information for an order that wasn't mine. They followed up acknowledging the mix-up and revealed they'd flagged my order as suspicious. They wanted me to call to straighten it out. I attempted calling multiple times Friday afternoon with no luck, then tried again several times the next morning with the same result. I'd bought from them before and placed a bigger order this time since the warm season is approaching. Rather than reaching out to verify my new payment method, they blocked the transaction as fraud while still charging me, and nobody bothered getting in touch. Really let down by how they handled this. I'm buying the product through other retailers going forward because I stand behind the brand itself, but I'd suggest staying away from ordering direct from them or dealing with their support team if you value your time.
DripDrop ORS Review FAQ
How is DripDrop ORS rated on RetailCoupons.com?
DripDrop ORS is rated 2.3 out of 5 based on 3 customer reviews. The rating distribution shows significant polarization, with roughly two-thirds of reviews giving one star and one-third giving five stars.
What do customers like about DripDrop ORS?
Reviewers who rate the product highly praise its effectiveness and say it delivers on its promises. Customers also mention appreciation for the subscription service features, including advance notice before monthly shipments and straightforward subscription management.
What are the main complaints about DripDrop ORS?
The primary complaints involve customer service and order fulfillment issues rather than the product itself. Shoppers report long delays without shipping information, unresponsive communication (unanswered emails, texts, and calls), refunds that fail to process with unclear explanations, and customer service providing incorrect order details.
Do shoppers recommend DripDrop ORS?
Recommendations are mixed and depend on individual experience. Those satisfied with delivery report the product works well, but multiple shoppers with service issues have expressed they are not comfortable recommending the brand due to fulfillment and support problems.
How can I write a review of DripDrop ORS?
Customers can submit reviews on RetailCoupons.com based on their direct purchase and experience with the brand. Reviews help other shoppers understand both product quality and the reliability of the ordering and customer service process.