House of Lashes sells false eyelashes and lash-related products. This page aggregates customer reviews and ratings to help you understand shopper experiences with their products, shipping, and customer service before making a purchase.
House of Lashes Reviews
2.3
3 reviews
What Shoppers Say About House of Lashes
Created with AI, based on recent reviews
House of Lashes receives polarized feedback from shoppers. One reviewer praised the quality of their false lashes, noting they are cruelty-free and offers affordable international shipping. However, the majority of reviews report serious customer service issues. Multiple shoppers experienced order problems including unresponsive customer service, unexplained refunds, and non-delivery of products. Customers attempting to contact support reported being ignored or ghosted, with some forced to dispute charges through their banks.
The stark contrast in ratings suggests that while product quality may meet expectations for some customers, fulfillment and customer service reliability are significant concerns that prevent confident recommendations.
Customer Reviews (3)
Sorted by: Most recentAmanda K.Sep 9, 2025
Placed an order and received confirmation that it shipped. Then the next day I get a refund notification out of nowhere. I tried contacting them to find out what happened but they won't respond to me. Skip this place. Would not suggest them to anyone.
Jennifer T.Sep 9, 2024
Ordered something and it never showed up. I kept trying to reach out to customer service but they just read my messages and ghosted me. No product, no refund, nothing. I had to dispute it with my bank. Completely disappointed and feel like I got scammed.
House of Lashes Review FAQ
What is House of Lashes' average rating?
House of Lashes is rated 2.3 out of 5 based on 3 customer reviews on RetailCoupons.com. The ratings are heavily split, with two-thirds of reviewers giving one star and one-third giving five stars.
What do customers praise about House of Lashes?
Positive reviews highlight the quality of the false lashes themselves, noting they are cruelty-free. Shoppers also appreciate competitive pricing for international shipping.
What are the main complaints about House of Lashes?
The primary complaints involve customer service and order fulfillment issues. Customers report unexplained refunds, orders that never arrived, and unresponsive support teams. Several reviewers said their messages were read but ignored, and some had to dispute charges with their banks.
Do shoppers recommend House of Lashes?
Based on recent reviews, most shoppers do not recommend the store. While one reviewer was very satisfied, the majority caution others to avoid the business due to poor customer service and order reliability.
How can I write a review for House of Lashes?
RetailCoupons.com welcomes customer reviews of House of Lashes. Share your honest experience with their products and service to help other shoppers make informed decisions. Both positive and negative feedback is valuable.