Body Bio sells nutritional supplements and wellness products, including liposomal phospholipid complexes, mineral liquids, and other health-focused formulations. This page aggregates RetailCoupons.com shopper ratings and reviews to help you understand what customers experience when ordering from bodybio.com, including their feedback on product quality, customer service, and shipping.
bodybio.com Reviews
What Shoppers Say About bodybio.com
Body Bio receives sharply divided feedback, with shoppers either highly satisfied or deeply frustrated. Positive reviewers praise fast shipping, quality products (particularly the liquid formulations), and responsive customer service when issues are resolved. However, the majority of reviews highlight serious concerns: subscription cancellation problems where orders continue shipping despite customer requests to stop, product quality inconsistencies (discolored capsules, strong odors, loose caps without proper seals), missing or non-functional seals on bottles, unresponsive customer support despite multiple contact attempts, and a perceived decline in quality since new management took over. Several reviewers report long waits for customer service responses and difficulties reaching the company through multiple channels.
The most recurring complaint involves subscription management failures, where customers claim they canceled subscriptions or attempted to modify orders but received unwanted shipments anyway. Additionally, shoppers report inconsistent product quality, packaging issues, and struggles getting help from customer support. While some customers express loyalty to the brand based on long-term use, recent experiences have left them disappointed by what they describe as declining standards.
Customer Reviews (6)
Sorted by: Most recentI turned off my subscription for their Liposomal Phospholipid Complex but they shipped me an order anyway, even though I'd asked them not to. The reason I canceled was because the pills have this really strong smell to them. Plus I noticed the capsules aren't even the same color, which is weird. Left them out to air and they still stink. Switched over to Thorne and I'm way happier with them. Their pills don't have that chemical smell at all.
I put in an order for their PC-Liquid but messed up and didn't finish filling out my profile information. Now the company claims they have no record of my subscription info for this pricey product. I tried calling, using their chat, sending emails, but they kept shipping it to me anyway. Attempted to fax over the info but their fax line wasn't working. At the end of the day I had to cancel the whole thing through my payment provider instead.
Placed two orders a few months apart and both came through quickly without any issues. The other day I realized I'd set up a subscription on something and got a notice that it was being shipped out. Sent them an email on a Sunday asking if they could cancel it, figured there was no shot, but a few hours later they responded saying it was all taken care of and my money was back in my account. That's pretty solid service right there.
I've been buying Body Bio for over two decades. Used to get everything wholesale until the granddaughter and her husband took the company over. That's when things started sliding downhill quality wise and the packaging became really inconsistent. Recently picked up some Cal/Mag Butyrate and it just doesn't work. I dug out an old bottle from 20 years back and that stuff was incredible, totally different. Even after all those years it still had the distinctive butyric acid smell. This new batch? Zero smell and zero effectiveness. It's basically useless.
Got my bottle and it showed no seal whatsoever. When I reached out to their support team, they claimed the seal breaks when you open it the first time. Thing is, when I finally opened it myself, the cap was really loose, so I decided not to use it at all. I followed up with customer service about 10 days ago and still haven't heard back from them. I ended up ordering from a different brand instead and I'm honestly thrilled with how that worked out.
The liquids are really fantastic, though I wish they came in bigger sizes, especially the electrolytes. Everything shipped super fast and came really well packaged. The potassium and magnesium liquids have seriously helped with my leg cramping while doing keto. One thing though, I had a 15% off coupon that I couldn't use because their site went down for maintenance that day.