Petsies creates custom pet plushies and pet portrait products designed to memorialize and celebrate beloved animals. This page features shopper ratings and reviews to help you understand what customers experience when ordering personalized pet keepsakes from the company.
Petsies Reviews
4.8
17 reviews
What Shoppers Say About Petsies
Created with AI, based on recent reviews
Shoppers rave about Petsies' custom pet plushies and portraits, consistently praising the artists' attention to detail and ability to capture their pets' unique characteristics and personalities. Customers highlight the exceptional communication throughout the creation process, regular updates, and the emotional value of receiving these memorial keepsakes. The team's willingness to go above and beyond, including accommodating rush orders and showing understanding when customers miss deadlines, earns repeated recommendations.
One negative review indicates a significant expectation mismatch, with a customer disappointed that a product advertised as a custom portrait arrived as a printed photo poster rather than hand-painted artwork. This suggests potential ambiguity in product descriptions or marketing that could mislead shoppers unfamiliar with the company's offerings.
Customer Reviews (17)
Sorted by: Most recentMarcus K.Dec 29, 2025
Outstanding service and really great communication from the team. They were super understanding when I messed up and missed the holiday deadline, and they really went above and beyond to get it to me right before Christmas anyway. Would definitely recommend Petsies to anyone!
Jennifer L.Sep 3, 2025
This memorial plushie is absolutely gorgeous and has become such a comfort to me now that my beloved pet is gone. The team paid close attention to every detail I shared and really brought her personality to life in this keepsake.
Victoria C.Aug 14, 2025
This was not what I signed up for at all. Petsies was advertising custom pet portraits with a sale discount, which made me think they were actual painted artwork. Instead, what arrived was just a printed photo poster of my dogs. Literally takes two minutes to upload a photo and print it out. Complete waste of money. And before anyone suggests my photos were the issue, they weren't blurry at all. The real problem is that this company isn't doing any actual artistic work like they claim. It's basically just printing your own photos, which you can do yourself at home.
Lisa B.Jul 10, 2025
The resemblance is honestly uncanny. The artists at Petsies nailed every little detail, especially considering her coat pattern was really complicated.
Nicole S.Jul 10, 2025
It's remarkable how much the finished plushie looks just like her. The team captured every single detail down to her intricate markings with incredible precision.
Connor W.Jul 10, 2025
This whole thing was an amazing experience for me. The artists did an incredible job bringing my cat to life, and it showed up way sooner than I expected! The regular updates through each step of creation were so helpful and made me feel involved in the whole process.
Tyler H.Jun 5, 2025
These folks really nailed the resemblance to your pet in plushie form. The whole thing only took a little over a month, which honestly wasn't too long at all. Best experience ever.
Kevin D.Apr 14, 2025
The quality is seriously amazing. The team was incredibly patient and thoughtful, and they really took my feedback seriously to make sure the final plushie turned out perfect.
William P.Jan 22, 2025
What an incredible experience this turned out to be. I was nervous about spending money on a memorial for my pet who passed, but I'm so grateful I went through with it. The likeness to my furry friend is stunning. The Petsies crew listened carefully to everything I wanted and delivered exactly that. For anyone sitting on the fence about this, I'd say just do it.
Petsies Review FAQ
What is Petsies' average rating based on customer reviews?
Petsies is rated 4.8 out of 5 based on 17 customer reviews. The vast majority of shoppers give five-star ratings, with 94 percent of reviews awarding the highest rating.
What do customers praise most about Petsies?
Reviewers consistently commend the artists' ability to capture intricate details and personalities of their pets with remarkable accuracy. Customers also highlight exceptional communication, regular progress updates throughout creation, quick turnaround times, and helpful customer service that goes above and beyond expectations.
Are there any common complaints about Petsies?
One reviewer expressed disappointment with a product they perceived as a printed photo poster rather than hand-painted custom artwork, suggesting the product description or marketing may not clearly communicate the production method. Prospective customers should clarify product specifications before ordering to ensure they understand what they are purchasing.
Would customers recommend Petsies?
Yes. Multiple five-star reviewers explicitly state they would recommend Petsies to others. Customers describe the custom pet keepsakes as meaningful, beautiful, and worth the investment, particularly for those commemorating deceased pets.
How can I write a review for Petsies on RetailCoupons.com?
If you have purchased from Petsies, you can share your experience by submitting a review on RetailCoupons.com. Your honest feedback about product quality, customer service, and overall satisfaction helps other shoppers make informed decisions.