BodyJewelry.com specializes in body jewelry pieces, including gold and surgical steel items in various gauges. This page aggregates shopper ratings and reviews to help you understand what customers actually experience when ordering from this retailer.
BodyJewelry.com Reviews
1.7
7 reviews
What Shoppers Say About BodyJewelry.com
Created with AI, based on recent reviews
BodyJewelry.com receives a low average rating of 1.7 out of 5 from 7 shoppers, with a majority of reviewers reporting significant problems. The most common complaints center on product quality issues, including undersized pieces, incorrect gauge specifications, wrong colors shipped, and concerns about gold authenticity and durability. Shipping delays and lost packages also appear in multiple reviews. A small subset of shoppers praise the business as honest and customer service-focused, though these positive experiences are greatly outnumbered by negative ones.
When issues do occur, the store sometimes offers partial resolutions like shipping refunds or processing refunds upon request, but these responses have not prevented widespread dissatisfaction. Reviewers consistently suggest exploring other retailers for body jewelry, citing better value and reliability elsewhere. The stark divide between the few five-star reviews and the predominant one-star ratings suggests highly inconsistent product quality or fulfillment at this vendor.
Customer Reviews (7)
Sorted by: Most recentBrandon L.Nov 14, 2025
This was a nightmare experience for anyone buying what's supposed to be solid 14k gold. I had ordered from them before back in 2022 and lost a screw barbell from my horseshoe. When I contacted them about getting a replacement, they explained each piece is handcrafted and they can't sell individual parts. That seemed reasonable, so I just bought another one. Since I wasn't using the first horseshoe anymore, I decided to have it melted down and sold as gold. Imagine my shock when the jewelry shop tested it and said it wasn't gold at all. I pulled out my current septum rings from my second purchase and had them tested too. Same result, not gold. I immediately reached out to the company explaining I'd spent over $300 on what I thought was solid gold and felt completely scammed. Their response was unprofessional and dismissive, like a kid had written it. They even tried calling me when I clearly wanted everything in writing. When I mentioned contacting my bank about fraud, they just replied like a robot saying have a nice weekend. This company cannot be trusted. They're selling counterfeit gold jewelry.
Marcus T.Nov 12, 2024
Great experience with this honest business. The owner really cares about doing things right. Their jewelry selection is adorable and the customer service team goes above and beyond. Definitely worth supporting a small business like this one. Highly recommend!
David P.Dec 8, 2023
Don't bother with their gold pieces. They're all undersized and just cheap junk. You'll be much better off shopping somewhere else.
Jennifer B.Mar 29, 2021
I ordered a dark-colored 14g microdermal with 2-3 day shipping so I could conceal my piercing for work. What showed up? A medium-colored 16g microdermal that took 8 days to arrive. They refunded the shipping cost since it was their error, but the delay meant I was really stressed while waiting. I even sent customer service a detailed email explaining my situation, and they just sent me the tracking number with a smiley face like I wouldn't have known it was sitting in Florida for nearly a week. Once it finally got here and I told my job it was arriving, I realized it was the wrong color AND the wrong size. I placed one simple order and got wrong shipping, wrong color, and wrong gauge. Completely frustrating.
Nicole S.Mar 29, 2021
Never got my order and their response was basically to check my mailbox. Super unhelpful. Thankfully PayPal stepped in and took care of it for me. Honestly couldn't have handled this without their support.
Steve K.Feb 28, 2021
Pretty letdown overall. The prices they charge are way too high for what you get. On the bright side, they did process a refund without too much hassle once I asked.
Robert M.Jan 9, 2019
Purchased an item and then the problems started. When I asked for shipping info, they sent me an update notification. Then a couple minutes later I got another message saying they'd already updated it. The tracking details they provided were confusing and contradictory. They claimed my order was delivered and paid in full, but I never got what I ordered. After going back and forth with their support team, it became clear I was out around $240 Canadian. This whole situation left me frustrated and out money.
BodyJewelry.com Review FAQ
What is BodyJewelry.com's average rating?
BodyJewelry.com is rated 1.7 out of 5 by 7 shoppers on RetailCoupons.com. The rating distribution is heavily skewed toward one-star reviews (71 percent), with a smaller number of five-star reviews (14 percent) and mixed two-star feedback (14 percent).
What do shoppers complain about most?
The most frequent complaints involve product quality and accuracy issues: shoppers report receiving incorrect gauges (wrong 14g versus 16g), wrong colors, undersized pieces, and concerns about gold authenticity and durability. Shipping problems, including delays and lost orders, also appear repeatedly. A few customers noted high prices relative to product quality.
Are there any positive reviews?
Yes, a small number of shoppers (14 percent) gave five-star ratings and praised the business as honest and caring, highlighting good jewelry selection and above-and-beyond customer service. However, these positive experiences are heavily outweighed by negative reviews.
How does BodyJewelry.com handle returns and refunds?
Based on reviews, the store does process refunds and has issued partial refunds for shipping errors, though shoppers noted delays and minimal explanation in some cases. One review indicated the company cited handcrafted inventory policies when declining to sell individual replacement parts.
Should I shop at BodyJewelry.com?
Multiple reviewers explicitly recommend avoiding this retailer and suggest shopping elsewhere for better value, accuracy, and reliability. Unless you have a specific positive prior experience with the store, the preponderance of negative feedback suggests considering alternative body jewelry vendors first.