Satya Jewelry offers jewelry pieces including necklaces and charm items available through satyajewelry.com. This page aggregates customer reviews and ratings to help shoppers evaluate the store's product quality, pricing, customer service, and return policies before making a purchase decision.
Satya Jewelry Reviews
What Shoppers Say About Satya Jewelry
Satya Jewelry has a deeply divided customer base, rated 2.2 out of 5 by 20 shoppers. The majority of reviewers report significant disappointment with product quality, describing items as cheap-looking and poorly made despite misleading product photography. Common complaints include wrong items shipped, refusal to process refunds or replacements, hidden fees (such as charges for gift boxes and return shipping), unclear policies, and poor customer service coordination. A small segment of satisfied customers praise the jewelry's appearance and highlight positive experiences with replacement and customer service, though these positive reviews are substantially outnumbered.
Recurring issues center on fulfillment problems, unmet expectations regarding material quality relative to price, and what reviewers describe as unhelpful company policies. Multiple customers report that the discount codes and promotions advertised on the website are not honored, and that the company resists issuing refunds or sending replacement items even when products arrive damaged or fail to meet specifications. Reviewers consistently advise prospective customers to shop elsewhere to avoid frustration and financial loss.
Customer Reviews (20)
Sorted by: Most recentThe item I got wasn't what I ordered. They're charging me to ship the wrong one back. They won't refund the gift box cost and they won't send me the necklace I actually wanted. This one star rating is completely justified.
Most of what I got (thankfully bought on discount) looked like cheap little toys you'd get from a quarter machine. I wouldn't dare wear any of it outside. Their photos are super misleading with all that special lighting, and everything is manufactured in India for probably just a couple bucks. I spent hundreds on my first order and I'm never coming back.
Absolutely love my Charm necklace. The chain snapped on me and they replaced it at no charge. Their customer service team is really great.
Bought a necklace that didn't seem well made at all. They say their stuff makes great gifts but then charge extra just for the packaging box! Shop somewhere else and spare yourself the disappointment.
This business refuses to honor the discount codes shown on their website, their cancellation policies are unclear, and there's basically no coordination between staff members. The whole experience was a letdown with subpar merchandise. Coated jewelry shouldn't cost around a hundred dollars. If they want to operate in America, they really need to get their act together. I wasted way too much energy trying to reach out to their support team just to get my money back.
Skip this company. Ordered a necklace on my first purchase and it broke. They wouldn't send a replacement at first. Then they refused to match the stone color to my original piece. My second order never showed up even though tracking says delivered. It's insured so they could file a claim with shipping and send me a new one, but instead they want me to handle it and asked me to file a police report. It was a hundred dollar purchase for someone as a gift. Total waste of my time.
Good quality pieces. I really appreciate the meaning behind them. Wish the packaging was nicer though. Didn't realize there's no box included.
Can't give this even one full star based on what I got! The items are trash and fall apart right away. The quality is ridiculously cheap considering what they're charging!
Cute delicate pieces from a New York small business that's been around for ages. Really dig the messaging behind it all.
Bought around four or five different pieces during a black friday sale for about a hundred eighty dollars and they all look super cheap. The crystals, stones, and gold finishes look dull and brassy. Their photos look amazing but nothing matches what arrives. They must be doing serious editing to make things look nice. My sister wanted two necklaces for a gift and I was shocked at how they wrapped them. Real jewelry usually comes in nice boxes with the brand name, but mine came in small plastic bags. I'm embarrassed to give them as gifts and had to buy cases from another site. Nothing special about these pieces at all. Save your money because you can find way better quality elsewhere for the same price. I feel totally ripped off and really bothered by how unprofessional this whole thing is. Don't shop here.
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