Capsuline sells empty capsules in various sizes and capsule-filling equipment. This page aggregates verified customer reviews to help you understand what shoppers experience when purchasing from Capsuline. The ratings and feedback below are based on real transactions and reflect common patterns in customer experiences.
Capsuline Reviews
1.2
6 reviews
What Shoppers Say About Capsuline
Created with AI, based on recent reviews
Capsuline receives overwhelmingly negative feedback from shoppers, with the vast majority of reviews citing serious quality and customer service issues. Customers report receiving defective or expired capsules, wrong sizes, and cracked or deformed products that fail during use. Multiple reviewers also describe extended unresponsiveness from customer service, cancelled orders without refunds, and misleading product descriptions (particularly regarding the Capsu-Tray filling machine capacity).
The few slightly higher ratings (2 stars) come from customers who discovered significant defect rates in their purchases, with one reviewer noting that over 30 percent of a 1000-capsule batch was defective compared to zero failures from a previous supplier. No shoppers in the available reviews report satisfaction with their purchases or recommend the store.
Customer Reviews (6)
Sorted by: Most recentJennifer P.Oct 17, 2025
They sent me the wrong size, size 00 instead of the 000 I actually ordered. Since my purchase went through Amazon, I couldn't cancel directly and had to reach out to their customer service team. They basically ignored my emails and stopped responding for several weeks. Would strongly suggest looking elsewhere.
William C.Jan 14, 2024
Purchased size 0 capsules from Amazon and have been a regular customer for years. Got a shipment of 1000 that were clearly old stock. They cracked at the slightest pressure and had deformed caps that wouldn't seal properly during filling. Reached out to their customer service and got nothing back. Ordered another batch from Amazon hoping for better luck, but the second shipment had identical issues. Had to get Amazon to process a refund since Capsuline's customer service doesn't seem to exist. I won't be ordering from this company again or recommending them to anyone.
Robert K.Dec 11, 2023
Bought 1000 empty size 000 capsules and decided to switch suppliers. Big mistake on my part. Out of the entire batch, over 300 capsules were defective. To verify it wasn't my equipment causing the problem, I ordered another 1000 from my previous supplier and filled 400 today with zero failures. That tells you everything you need to know.
Christopher M.Jul 18, 2023
Placed an order for 200 capsules that got cancelled just 2 days later. Despite their claims about issuing a refund, I never actually received one. This whole experience has left me really frustrated and let down.
Patricia R.Mar 12, 2021
Purchased the Capsu-Tray capsule filling machine and found it really misleading. It fills just 25 capsules, not the 100 I was expecting to get. I probably should have paid closer attention before buying. The actual product doesn't match what they show in their demonstration video. I'm pretty upset about this, and it seems like the company cares more about making the sale than standing behind what they're selling. For $24.08, this really isn't worth it.
Capsuline Review FAQ
How is Capsuline's rating calculated?
Capsuline is rated 1.2 out of 5 stars based on 6 customer reviews. The rating reflects all verified purchases shared on RetailCoupons.com and updated regularly as new reviews are added.
What is the most common complaint about Capsuline?
The most frequent complaint involves product quality, with multiple customers reporting defective, cracked, deformed, or expired capsules in their orders. Several reviewers also note poor customer service responsiveness when attempting to address these issues.
Are there issues with Capsuline's customer service?
Yes. Multiple reviews mention that customer service ignored emails or stopped responding for weeks after purchase issues were reported. One customer also reported a cancelled order without receiving the promised refund despite following up.
Do customers recommend shopping at Capsuline?
Based on available reviews, no customers explicitly recommend Capsuline. Reviewers suggest looking elsewhere for capsule supplies and express regret about switching to Capsuline from previous suppliers.
Has anyone had a positive experience with Capsuline products?
No reviews in the current dataset report satisfaction with Capsuline's products or services. All feedback focuses on defects, quality issues, unmet expectations, or poor customer service.