GOOD GOOD is a direct-to-consumer brand specializing in keto-friendly products, including chocolate bars and sugar-free preserves. This page aggregates shopper ratings and reviews from RetailCoupons.com to help you understand what customers actually experience when ordering from goodgoodbrand.com.
GOOD GOOD Reviews
2.8
5 reviews
What Shoppers Say About GOOD GOOD
Created with AI, based on recent reviews
GOOD GOOD shoppers are divided, with 5 reviews showing a 2.8 out of 5 rating split between strong advocates and frustrated customers. Supporters praise the keto chocolate bars as superior to competitors, highlight fast shipping and competitive pricing, and appreciate free shipping on most orders. The positives extend to product quality and value relative to traditional retail stores.
However, significant concerns emerge from negative reviews. Customers report unexpected import duties and fees (particularly for Canadian orders), receiving products close to expiration without clear disclosure, and quality issues with some items like the Raspberry Jam, which reviewers described as having off-color, thin consistency, and inauthentic flavor. The company's handling of concerns about near-expiration products has also disappointed shoppers.
Customer Reviews (5)
Sorted by: Most recentMarcus T.Jan 19, 2026
Heads up to anyone in Canada considering an order from Good Good: you might get hit with hefty import duties and fees. I'm not sure if this is something new, since I've ordered from them previously without this problem. But I got charged $115 in duties through my shipping carrier about a month after getting my package, which was originally around $200. I contacted their support team about it and they basically did nothing, which seems pretty unreasonable to me since there's nothing on their website warning customers about potential charges like this.
Linda R.Aug 7, 2023
Spent quite a bit of money on a jar of Good Good Raspberry Jam and I'm really disappointed. The taste is awful. The color looks off, kind of like lavender, the consistency is too thin, and the flavor doesn't taste like raspberries at all. I make my own preserves with raspberries and sugar substitutes and always get authentic raspberry flavor. I'm confused about all the positive reviews I've read about this brand.
James P.Jul 19, 2023
The products here are solid and what I really love is how quickly they get shipped out to me. It's faster than ordering from within my own country, plus they offer free shipping on almost everything except the tiniest orders. The pricing is consistently better than what you'd pay at regular stores.
Derek M.Jun 19, 2023
Be cautious when ordering from Good Good online. They sell items that are close to expiration without making this clear upfront. I placed a large order and discovered several products would expire within a couple months. I reached out asking if there was any way to address this given the size of my purchase. Their response stated: "We do not consider a product to have a short expiry date if there are more than 60 days remaining. Therefore your items meet our standards and I cannot offer a discount or accept returns for food safety reasons." Make sure you're aware of this approach and their somewhat unhelpful customer service before buying. Edit: Following my review, they did offer a $40 refund which I'm grateful for, but their actual policy hasn't changed. It's unfortunate that they needed a negative review to treat me with more respect.
Sarah K.Feb 23, 2023
These are seriously the best keto chocolate bars I've ever had. I've been doing keto for about two decades now, and this time around there are tons of options available. Since I have a huge sweet tooth, I've basically tried every keto bar on the market. Good Good's bars blow everything else away. Most keto bars are either not sweet enough or taste super chalky, so I was shocked at how delicious these actually are. The salted caramel flavor is my go-to, though the banana one is fantastic too. At this point I've stopped hunting for other options and just stick with Good Good because I know they're superior. The customer service team is fantastic, and they frequently run solid deals on their boxes so you get great value. I honestly cannot praise them enough.
GOOD GOOD Review FAQ
What is GOOD GOOD's average rating and how many reviews does it have?
GOOD GOOD is rated 2.8 out of 5 based on 5 customer reviews on RetailCoupons.com. Ratings are distributed across one-star and five-star reviews, with no middle-range ratings currently.
What do customers praise most about GOOD GOOD?
Shoppers consistently highlight the keto chocolate bars as high-quality and superior to other keto options on the market. Positive reviewers also mention fast international shipping, free shipping on most orders, and competitive pricing compared to traditional retail stores.
What are the main complaints about GOOD GOOD?
Common issues include unexpected import duties and fees for international orders (especially from Canada), products arriving close to expiration without upfront disclosure, and quality concerns with certain products like the Raspberry Jam. Customers also report that the company has not been responsive to concerns about near-expiration inventory.
Are there shipping or customs concerns I should know about?
Yes. Canadian customers report significant unexpected import duty charges arriving weeks after purchase. Additionally, some shoppers have received items with short remaining shelf life without being informed at checkout, so it is worth checking expiration dates upon arrival.
Do customers recommend ordering from GOOD GOOD?
Recommendations are mixed. Those satisfied with keto chocolate bars and willing to accept international shipping variables report strong satisfaction. However, customers concerned about expiration dates, import fees, or product consistency should proceed with caution and consider requesting expiration date information before placing large orders.