Sephora Coupons & Promo Codes

The return process itself is fine but after that it's a nightmare. Getting them to verify they received what I sent back and getting my money has been incredibly frustrating. They ignore emails and there's no actual customer service line to talk to someone real. Would strongly advise against ordering from them online. I'm still waiting to hear back.

The makeup quality here is seriously the best.

The customer service from Claudia was fantastic. Such a kind and charming person, welcomed us so warmly.

The staff here is absolutely wonderful. Claudia was incredibly sweet, so friendly and welcoming. Made me feel so appreciated during my visit.

I'm really let down that this company keeps partnering with brands that have questionable politics and values. For me, doing the right thing matters way more than making extra money. So I've made the choice to shop somewhere else. I want to give my money to companies that care about people and don't support harmful causes.

I'm absolutely fed up. Made trips to two different locations, one yesterday and one today. Each trip took about 20 minutes to drive plus dealing with horrible parking. The reason I went is their wide selection and the ability to try samples. The real problem is neither store had most of what I was searching for. Either no sample options were available or the ones there were already damaged or gone. I did locate two products I wanted and the samples were on display. Problem was the actual merchandise wasn't in stock. A sign mentioned free shipping for unavailable items, so I waited in a pretty long line. When I finally got called up, they told me to go back to the woman working the entrance who'd help me out. She collected my phone number then struggled for ages typing on a little device using long nails. Told me that one item wasn't available anywhere, store or web. Another long transaction didn't sound appealing. I left frustrated. Ready to spend about $60 and left with nothing.

I'm fed up with this company. Visited one location yesterday and another today, both requiring a solid 20 minute commute and annoying parking situations. My reason for going: they stock a huge variety and let you test samples. The issue: practically everything I was looking for was missing from shelves. Some items had no samples, others had broken or depleted ones. Eventually found two things I wanted at one store and saw the sample versions. But the actual products weren't available for purchase. Posted was a notice about free shipping for out of stock items. Stood in line with samples in hand. Got to the counter and was redirected back to the front desk employee. After getting my phone number, she slowly pecked away at a small touchscreen device for what felt like forever. Finally said one product wasn't available in store or online. Didn't want to endure another lengthy wait. Walked out disappointed. Had planned to spend roughly $60 but spent nothing.

I'm really frustrated with this place. Drove out to visit a couple different locations and spent about 20 minutes driving each time plus dealing with terrible parking situations. I went specifically because they have tons of products and you can test samples before buying. But here's the problem: almost nothing I wanted was actually in stock at either store. Either the samples weren't available or they were already broken or empty. I did eventually find a couple items I liked in one location and saw samples on the shelf. When I looked for the actual products to purchase, they weren't there. There was a sign saying they'd ship out of stock items free, so I waited in a long line holding the samples. At checkout, a staff member told me to go back to the woman at the entrance who could help me. She asked for my contact info and spent forever typing really slowly on a handheld device. Then she informed me one of the products wasn't available anywhere, not in store or online. I didn't feel like going through that slow process again. I left empty handed. I was ready to drop about $60 but left with nothing instead.

I've personally never purchased there but everyone I know raves about it. They say it's an excellent destination for finding incredible fragrances and cosmetics. Your reputation is really stellar among my friends. Thanks for that!

Haven't actually shopped here myself but I hear such amazing things. People tell me it's the best place to find incredible perfumes and cosmetics. Everyone always gives your store such wonderful compliments. I appreciate that!

I'm never ordering from this site again. Had a horrible experience with my delivery carrier. They're untrustworthy, inconsistent, and packages mysteriously disappear while supposedly being delivered. A retailer of Sephora's caliber should partner with way better shipping companies. I'd suggest using Ulta or nicer department stores for online beauty purchases instead.

Won't place another online order with this company ever. My delivery experience was absolutely terrible. The carrier they used was dishonest and unreliable, and their packages go missing constantly, marked delivered when they weren't. You'd expect a company this size to have higher standards for shipping partners. Honestly, go with competitors like Ulta or department stores if you want your order to actually arrive.

I'm really disappointed. When I asked for a simple foundation sample, the person working there kept brushing me off. I've been going to this store for a while but honestly I might start shopping somewhere else.

Pretty upset about my recent visit. I simply asked the staff member there for a foundation sample and she basically just disregarded me the whole time. Been shopping here regularly but I'm seriously thinking about going elsewhere now.

Really let down by my experience. I asked for a foundation sample and the employee working just completely ignored my request. I've been a regular shopper there for years but honestly I think I'm going to find somewhere else.