Nordstrom Coupons & Promo Codes

The product selection is nice and their store locations are always neat and well maintained. But their claim about environmental responsibility is laughable. They say they care about the planet and mention recycled materials in their boxes, but come on. Do they think intelligent shoppers will actually believe this? Perhaps they're betting that people won't pay close attention. Using 30 percent recycled stuff isn't much of an achievement. True environmental care would mean consolidating shipments into fewer boxes instead of one item per box every time. That would slash unnecessary packaging and reduce fuel consumption and emissions. This messaging just doesn't hold up to scrutiny and nobody with half a brain will be fooled by it.

I appreciate the range of products they carry and their stores are always clean and organized. However, I have a big problem with their messaging about sustainability. They talk about caring for the environment and mention their boxes have some recycled content, but this feels totally insincere. Do they really expect smart customers to buy this? Maybe they think people don't care enough to notice. Using just 30 percent recycled material isn't that impressive. If they actually cared about the planet, they wouldn't send single items in separate boxes all the time. That creates way more packaging waste and requires extra deliveries using more fuel and causing more pollution. They should take that statement off their boxes because it comes across as fake and it's not convincing anybody who thinks critically.

I've had a terrible experience with their digital gift card system. For the past twenty plus years I've been ordering these for relatives and I've spent thousands of dollars as a loyal customer. Not anymore. I wanted personalized ones with family photos like before, used PayPal, but got rejection notices. Their customer support had me on hold for quite a long time, then gave me a different number to call. When I tried again with standard cards and paid with a credit card, I hit the same problem. When I looked up that phone number, it turned out to be for an outside company handling the transactions. I had a similar issue with another retailer's gift cards and ended that relationship too. Same thing happening here.

Having trouble with how they're managing digital gift cards now and it's really disappointing me. I've been buying these for family members for over two decades and probably spent over fifteen thousand dollars doing it. That's a lot of loyalty, so I'm done. I wanted to personalize them with photos like I usually do, put in the payment through PayPal, but got an error message saying it couldn't go through. When I called their support line, I was stuck waiting about twenty minutes. They sent me to another department with a different phone number and when I tried again with regular cards and a credit card payment, I got the same error. After looking up that phone number I found out it's actually for a different company that handles the transactions. I used to buy from another retailer the same way and had similar issues, so I stopped. Now I'm stopping with Nordstrom too.

What an amazing experience I had getting professionally styled this past week, and I haven't stopped thinking about it. This was actually my first time ever doing a styling session and I was truly blown away. She's such a wonderful, sweet person, super patient with me, and she created so many different outfit ideas that really helped me figure out my own look. I'm honestly so grateful for how quickly she responded and how perfectly she listened to what I wanted. I'm thrilled with everything we put together and she really embraced my vision. Thanks again for everything!

I had the most wonderful experience getting styled this week and I've been thinking about it ever since. It was my first time working with a personal stylist and I was completely impressed. She's such a genuinely nice person, really heard me out, and put together so many great outfit combinations that gave me tons of style inspiration. I'm so appreciative of how responsive she was and how well she understood exactly what I needed. The final looks are everything I hoped for and she totally got my aesthetic. Thank you so much!

Had such an incredible experience getting styled earlier this week and I keep thinking about it. This was my first time working with a stylist and I was blown away by how awesome she was. She's such a kind person, really listened to what I wanted, and put together tons of outfit ideas that totally inspired my personal style. I'm so thankful she got back to me right away and really nailed what I was looking for. Super happy with everything she helped me create and she really understood my vision. Thanks so much!

Totally disappointed with their delivery service. Wrong items show up constantly and if you even get the correct order it takes another couple weeks. I hate how this store handles shipping. Zero effort to make things right, just empty apologies that don't mean a thing.

The shipping and delivery situation is really disappointing. They constantly send the wrong products and getting your correct order is a nightmare that can take weeks. I'm very unhappy with how this store operates and especially their delivery service. Zero effort to make it right, just apologies which don't mean anything.

Really frustrated with how they handle deliveries. Orders keep getting mixed up and when you finally do get the right items, it takes forever like two more weeks. I'm so disappointed in this company and their whole shipping process. They don't even offer anything to make up for the hassle, just keep saying sorry which doesn't help.

Wish I'd checked reviews before ordering. Got an item that was too small. When I asked about returning it they said the shipping would cost more than what I paid for it. That's completely unreasonable. If you're ordering from outside the US or Canada you get hit with penalties. Not worth it. Won't be ordering again.

Shopping at the Rack is always fun when I'm hunting for the perfect present. The staff at checkout was really helpful and made me feel appreciated.

I love coming here to browse and find great gifts. The cashier was so friendly and made me feel welcome during checkout.

Had the pleasure of working with a staff member named Luke at the local mall location who helped me and my mother with color matching. He came up with some great suggestions and really encouraged us to try new things. My mom and I are still raving about how helpful and knowledgeable he was.

I choose to buy my designer pieces here because expensive items can break surprisingly easily sometimes. Nordstrom really gets that their customers matter and shows respect to everyone. They look at each situation individually and try to be fair. I purchased a Valentino sandal with a metallic detail and assumed it was actual metal, but after about a month of wearing it the detail cracked unexpectedly. After contacting Valentino about what to do, they told me to go to their boutique for repairs, but there wasn't one nearby. Nordstrom took the exchange seriously and let me swap it for another pair. Really thankful that they went to bat for me. Couldn't be happier with how they handled it.