At Home Coupons & Promo Codes

My grandson gave me some gift cards for my birthday and Christmas to use once my house was finished. When I finally went to spend them, I was told they had expired. I asked about getting the money back for my grandson and was flatly denied. Their website says the cards don't expire, but when I tried to follow their steps to resolve it, they wanted the receipt from the gift. Who saves receipts for gifts? Either refund my grandson or honor the cards like you advertise.

The seasonal decorations here are fantastic, but the curtain selection is pretty disappointing. It feels like they just keep recycling the same five basic designs in different versions over and over again. With over 200 options that all look basically identical, it seems like a waste of resources to me.

Bought a chair marked as clearance, but the checkout person said it seemed too good to be true and called her manager over. They went back and forth arguing that the price was basically giving it away. After about ten minutes they finally approved the sale, though the manager mentioned she'd be talking to whoever marked it down. Beyond that, a lot of items here are priced wrong. I got a small utility tray for twenty when the bigger version was ten, which didn't add up. Looked them up online and realized it was backwards. Bought the correct one online and returned the other at the store.

Generally I've had okay visits here over multiple trips, but don't expect to find Halloween stuff. Went in early September and nearly all their Halloween items were already gone, swapped out for Christmas merchandise. Something I'd seen in stock less than a week earlier wasn't available anywhere nearby anymore. Prices aren't bad overall, just not the right place for seasonal shopping.

I shop here regularly and usually have a pretty decent experience, but skip the Halloween aisle if that's what you're after. I went in mid-September looking for Halloween stuff only to find it mostly cleared out and replaced with Christmas items already. Something specific they had in stock just days before was nowhere to be found. Pricing is decent enough, but they're not the place for seasonal items.

Store itself is fine, similar to plenty of other home decor shops. But seriously, skip their loyalty program. Getting out of it is basically impossible even though they claim you can cancel anytime. I get bombarded with three to four emails daily and have tried unsubscribing repeatedly, but it doesn't stick. They clearly don't care about respecting customer preferences.

Yesterday was fantastic at the Stockbridge location. I met this wonderful sales associate named Star who truly earned that name. She was so professional, helpful, and genuinely kind all at once. We mentioned needing boxes and she disappeared to the back and returned with several without us even asking. Her work ethic and integrity are exactly what every retail store should strive for. This place is lucky to have someone like her.

Had an incredible visit to the store in Stockbridge yesterday. Met an amazing associate named Star who completely went above and beyond. We needed some boxes and without hesitation she went to the back and brought out several for us. Her professionalism, helpfulness, and genuine attitude made the whole experience memorable. More staff like her would really set this store apart.

This place is huge but only has one checkout lane. I watched this one poor worker handle a line of like twenty customers. Really needs more registers.

Placed an order for two items online and received absolutely no communication about it or any delivery details. My only option was to email them since there's no phone number to call. They gave me conflicting information and eventually claimed delivery happened when it clearly didn't. Strongly warning everyone to avoid ordering from them. The whole thing screams dishonest.

Had a terrible experience ordering items online. Never got any tracking info or shipping updates. When I tried to reach out through email, they gave me the runaround. Eventually someone told me my package was delivered, but it never showed up. I'd strongly advise against buying from them online. This whole thing felt like a scam.

Purchased a wooden chest and desk combination that started falling apart within weeks of use. The door snapped cleanly off with minimal pressure. My husband returned it to show the manager what happened, but she claimed we put it together incorrectly, which didn't make sense. They refused an equal exchange even though members have a 90-day return policy. Management wanted us to pay fifty percent on a new one, but we already spent a hundred fifty on this broken one. Decided to just keep it. The quality is poor and the staff showed no real interest in resolving the problem. Won't be coming back.

Bought a small wooden chest and desk combo that fell apart after just a few weeks. The door literally snapped off with no real force. Brought it back with my husband to show the manager, but instead of helping, she blamed us for assembling it wrong, which made no sense. They wouldn't exchange it even though members get a 90-day return window. The manager wanted us to pay half price for a replacement after we'd already spent a hundred fifty dollars. We kept the broken piece instead. Clearly poorly constructed and the staff didn't care. Won't return.

Shopped for an outdoor rug and found one I loved after searching for around twenty minutes. Thrilled when I spotted a fifty percent off clearance tag on it, which should've brought the price to roughly thirty dollars. Sadly that didn't happen. The person at the register insisted it wasn't on clearance and claimed the sticker shouldn't have been there, even though it looked permanently stuck to me. I went ahead and bought it full price anyway, but I'm done with this store. Very let down and hoping they improve their practices.

Spent nearly half an hour looking for an outdoor rug I really liked. Got excited when I spotted a 50% clearance sticker on it, thinking I'd snag it for around thirty bucks. Not quite. The cashier insisted it wasn't actually on sale and that the sticker was somehow misplaced. It looked pretty firmly attached to me, but whatever. Bought it anyway even though I was disappointed. Won't be back though.