The Vitamin Shoppe Coupons & Promo Codes

I worked with one of their free online health coaches and had some concerns. The initial recommendations were okay and seemed helpful at first. However, I found myself needing to correct the coach multiple times about herbs and other natural alternatives to supplements. There were also some gaps in knowledge about potential side effects of certain herbs that I had to research on my own to avoid problems. During our last session, I asked about natural food sources for digestive enzymes besides lemon water, and I was told that lemon water was the only option. After doing my own research, I discovered there are actually around 20 natural food sources that work as digestive enzymes. Using just the lemon water recommendation didn't help my digestive issues at all. It seems like the coaching service could use more thorough training and expertise.

I'm already having second thoughts about this purchase. I placed an order online for pickup but never got a confirmation email. Thankfully I took a screenshot of my order details. The thing is, I also set it up on a recurring subscription, and after reading other customer reviews, I'm not feeling great about that decision. I'm hopeful this doesn't turn into a nightmare. I was trying to branch out from Amazon, but Vitamin Shoppe is making that really difficult.

This was my second time visiting a store location. The service was terrible and the staff seemed annoyed. I tried ordering online but the website wouldn't apply the discount I should have gotten for ordering over a hundred dollars. I went in person both times and they still wouldn't apply my discount either. I ended up leaving without buying anything.

I'm really disappointed with management at one of their locations. The manager has decided to block customers from using the Shopkick app to scan items in the store, which is crazy because Vitamin Shoppe actually partners with Shopkick to drive traffic. When I tried to explain this, she refused to listen and claimed corporate told her to stop all scanning. I've been a loyal customer for years and never had an issue until now. She's gone so far as to remove products from shelves and even messed with barcodes to prevent scanning. This is unacceptable. I've reported this situation to all the relevant companies, and I'm disappointed because I used to recommend this store to patients.

I pick up orders fine when items are available, no issues there. But shipping is a different story. I needed something that wasn't in stock for local pickup, so I ordered it to be delivered. A week goes by and I still don't have it. I'm going to find another company to buy from instead.

I wish I could give an even lower rating. I've sent them two emails since my order in mid-September and haven't heard back from anyone. They shorted me on my order. I paid for four supplements and only got three, then got charged an extra $20 for the missing one in a separate email. To make it worse, they keep pushing the shipping date back and they won't respond to my emails asking where my stuff is. Do not order from this place. It's fraudulent and a complete ripoff.

I'm surprised there are so many negative reviews since most of the complaints seem to be about online orders. I went to a physical location and the staff was fantastic. I was searching for a D3 and K2 combination product which is hard to find anywhere, and the employees gave me excellent advice without being annoying. They were really helpful and pleasant. I'll definitely go back.

I ordered online to avoid running around town looking for a specific product. I ordered the 1000mg version of a supplement but got sent the 500mg instead. When I called to complain, they shipped me the wrong item again. A third call got me nowhere except a promise that the warehouse would look into it. They offered me a 48-72 hour window to have someone pick it up or I could return it to a store. Who has time to sit around waiting for a pickup window? That totally defeats the purpose of ordering online in the first place. This was my first and last order from them.

I applied for a job here recently and didn't get the position despite having all the required skills and experience. The interview seemed to go really well, so I'm confused why I wasn't selected. To be honest, I believe the decision came down to my background and race. I had everything they were looking for and I was genuinely the right fit for the role. I'm not okay with this and I want management to understand that this is discrimination. I'm not letting this go. This needs to be addressed immediately.

I signed up for automatic deliveries on a supplement but had to cancel it because there's no way to talk to an actual person if something goes wrong. The website is a nightmare to navigate and keeps logging you out constantly. For a huge company like this, it's sad how little they care about helping their customers. I spent half an hour trying to get help from three different people and none of them knew how to fix my issue.

I've got to agree with the other complaints about their website. Sure, it looks nice at first, but it's actually pretty broken. There's this annoying banner at the top that won't stop bothering you. The search function is weak and keeps showing you stuff you're not looking for. The page loads super slowly because they're using bad coding. The longer you're on there, the more ads pop up and the more personal data they're collecting from you. Between the cookies and tracking, it feels invasive. I had to turn off my adblocker and privacy settings just to use the site, which is sketchy. The store employees probably struggle with this same garbage website when they try to help customers, which explains the long wait times. The whole operation seems shady to me.

I accidentally got poisoned and urgently needed help. Urgent care wasn't able to help, so I rushed to this store. I thought activated charcoal would work best since it's fast, affordable, and what an ER would use anyway. I was feeling really sick and dizzy when I walked in and told the store manager I needed activated charcoal and water right away. The manager immediately grabbed the charcoal while I got the water. Then this manager actually helped me open the capsules and mix them into the water so I could drink it quickly. When I asked if I could sit outside in case I passed out, the manager did even better and gave me a chair right by the register. Within 15 minutes I was feeling much better. This manager went above and beyond by not even charging me for the water or charcoal. This wasn't just customer service, this was genuine human kindness. I'm forever grateful for what this manager did for me.

I emailed customer service twice and both times had terrible experiences. The first time they lost my entire case of energy drinks. The second time they replaced it but sent it in a beat-up brown box with the cans rolling around inside. On top of that, I didn't even get the right quantity and the cans were leaking everywhere and all dented up. When I emailed to complain, they insisted nothing was damaged. I can't even open most of the cans because they're so messed up. When I called to talk about it, customer service actually hung up on me. This has been awful.

I ordered 26 items that were supposed to arrive within 48 hours. After three days went by, only one item showed up, seven were shipped, and nothing on the remaining 18 items. The stores are pretty bare on stock and the online operation seems even worse at actually following through on their delivery promises. I'm taking my business somewhere else.

I'm shocked by how many bad reviews are out there. Every time I place an order, I'm happy with it. I was amazed when my package showed up at my door just 48 hours after ordering. All my favorite products were in there and nicely packed. I buy supplements from a few different companies but I always come back here because of the free shipping and the quality products.