Kmart Coupons & Promo Codes

Purchased a food processor model online, put it together, and nothing happened when I plugged it in. Tried multiple outlets and still no power. Left a complaint online with no response. Customer service eventually called back but said they couldn't help without me sending a video of the malfunction. When I try to upload the video file, it's too big for the system to accept. This is really disappointing.

Got a food processor model online and after setting it up and plugging it in, it was dead. Tested it in different outlets and still nothing. I submitted a complaint online but got no response. When I reached out to customer service, they were nice enough but said I needed to send them a video showing it doesn't work. Problem is my phone won't let me upload the file because it's too large. This is not acceptable customer support.

Needed to pick up flashlights for my son at the 24 hour location. We searched the camping area but didn't find them, so we walked over to the toy section. There was a young staffer in that area who was organizing merchandise and we asked if he could help us find what we wanted. He asked if we'd checked camping already, and when we said yes, he offered to look up the product for us. My sister showed him a picture and he took down the model number to check inventory. He said he'd go look in the storage room and asked us to give him a couple minutes. He came back to let us know it wasn't back there, but mentioned that another store nearby had seventeen in stock if we wanted to try there instead. This employee was absolutely wonderful, kind, and genuinely helpful. The management here should really recognize this person for such excellent customer service.

My son really wanted a flashlight, so we headed to the store to find one. We looked around in the camping section without any luck, then went over to check the toy area for kids. A helpful employee there was stocking shelves and we asked him about the flashlights. He immediately offered to check the camping section with us to make sure we hadn't missed anything. When we showed him a picture of what we wanted, he grabbed the product number and searched the system. He found one in the back room and offered to grab it for us while we waited just a couple minutes. Unfortunately it wasn't there, but he was super kind and let us know that another location had 17 in stock if we wanted to check there instead. This young man was so polite, courteous, and genuinely went above and beyond to help us. The management at this store should really recognize him for his outstanding service.

This was hands down the worst visit I've had at any store. The senior management was incredibly rude and disrespectful. I attempted to return a gift but was denied for completely unacceptable reasons. Very disappointed with how I was treated and the unprofessional behavior from the team. Won't be shopping there again.

Had the absolute worst experience with a rude senior manager here. The treatment was unprofessional, disrespectful, and unfair. I came in to exchange a gift and they turned me away with completely bogus reasons. The entire staff seemed unwelcoming. Won't be coming back to this location.

The system keeps glitching with refunds. I sent back an online order at the store and was promised the money back within five business days. When that didn't happen, customer service told me to send them the receipt via email. Another five days went by before I saw it. The same problem happened again just recently. You need to fix this because other retailers like the major chains handle this without any hassle. Why should customers wait multiple weeks and have to jump through hoops?

There's clearly a technical problem with the refund system that needs fixing. I returned an online purchase in the store and was told the money would be back in five days. After waiting that long, I called to check and they asked me to email a copy of my receipt. The refund finally went through five days later. This exact same issue happened again the next week. This is really frustrating because most other major retailers handle online returns way more smoothly. Why do customers have to jump through all these hoops?

During Black Friday weekend and we're running out of bags to package purchases. When you've got a full cart of items, this becomes a real problem. The positive side is they moved people through checkout incredibly fast despite how packed it was.

This store could be amazing but the lack of organization really holds it back. For starters, the shopping carts are terrible. Most of them make awful noises, the wheels stick, and they're unstable. Items are constantly in the wrong spots, there are toys scattered on the floor, and the shelf labels don't match what's actually there. It feels intentional like you're being pushed toward pricier items. It's easy to lose things and hard to find anything without knowing the layout. The checkout area is constantly messy too, which seems unnecessary. The lines are long and congested, making it stressful. While I appreciate the low prices and some good aspects, the overall organization needs serious work. One location in particular stands out as being really disorganized compared to other stores I visit.

Went shopping the other day and checked out with a young cashier. Not a single word of greeting, no thanks, nothing. She just rang everything up and told me the total. I have to say I'm let down by the level of customer service from younger employees in retail these days. Basic courtesy and politeness seem to be missing.

So impressed with how fast this place operates. I placed an order yesterday and it arrived today. The efficiency is outstanding and I'm really happy with the quick turnaround. Top notch service.

My online shopping here has been smooth sailing. I've redecorated my home with purchases and haven't had any issues with order updates or getting my deliveries. This has been such a lifesaver during these times when I haven't been able to get out as much.

We visit our local store regularly and this evening we had the pleasure of being helped by a young man named Oscar. He showed us exceptional service and was both friendly and professional. He's definitely a valued part of the team and made what could have been an ordinary shopping trip feel special. Thank you for setting such a great example of what customer service should be.

Really enjoying the new company tagline. I'm in almost every week and absolutely love shopping here. I have to give special recognition to Daniel at one location and Mark at another nearby store. Both are excellent employees who really understand customer service. The whole team at both places is fantastic. Thanks so much for carrying items other stores don't have and for maintaining such a great pharmacy.