Shop Miss A Coupons & Promo Codes

The customer service here is terrible, honestly. Got my package in nice packaging but one item came damaged. I contacted them and they basically said it wasn't their fault and blamed the shipping company, adding that without paying extra for insurance I'd have been stuck. They gave me two options and I picked one. Then nothing, radio silence for weeks. I followed up twice more with no response. Only after commenting on their social media did someone message me asking what happened. They claimed they never got my replies and wanted to know my choice again. I switched from store credit to a reshipment just so I'd never have to deal with them again. I even sent screenshots with timestamps but they just processed it and ghosted me, never responded to my requests to speak with a supervisor. The products themselves are decent but this customer service completely ruins everything. Won't be ordering online from them again.

I think something changed with ownership because the company feels completely different now. I placed an order back in November and I'm still waiting for it. They keep blaming the postal service strike, but other stuff I've ordered since then has already shown up. Plus, this was the first time they've charged me crazy amounts for customs fees. It feels like a total scam at this point. Would not suggest ordering from here.

Ordered about a week ago and they said it would ship in two days. Still no shipping email. I've sent three emails and heard nothing back. They took my money but there's no phone support and my emails are getting ignored. Not ordering from here again and definitely wouldn't recommend it to anyone considering a purchase.

Shop Miss A has generally been solid for me. Their selection is nice, pricing is fair, and the quality is pretty good overall. But my most recent order was frustrating. I ordered makeup and got the wrong primer included. I contacted support to let them know about the mix-up. After waiting a week, someone responded with options: a $2 coupon or they'd send the correct item. I said I wanted the reshipment. Then a couple days later they claimed I never replied, even though I had and kept my confirmation. I messaged again but still haven't received the replacement primer or any follow-up from them about whether it was actually shipped. This isn't my first wrong item, but the previous times they sorted it out. This time feels like they just dropped the ball. The primer was cheap, so I could just rebuy it, but that's not the point. Why offer to reship something if you're not going to follow through or communicate about it? They really need to double-check orders before packing them instead of just throwing random stuff in boxes.

Went into the Baybrook location and grabbed some things for about $17. The items were okay but wow, the customer service was disappointing. The cashier who rang me up didn't mention a 10% off coupon, but when my daughter checked out five minutes later, that cashier told her about it. I asked why they didn't mention it to me and got attitude with a comment about signs being everywhere. She acted like she didn't even want to be working. Really poor experience.

Delivery took roughly two weeks but I absolutely love the products I ordered. Got some nice eye stuff and face cream that are both fantastic. The wait was totally worth it and the price was fair.

The delivery took about two weeks but I'm really happy with everything I received. Got some eye products and face cream and they're all great. Definitely worth both the wait and what I spent.

I've been a loyal customer for about two years and haven't had a single bad experience with Shop Miss A. Their AOA skincare products are honestly amazing, better than a lot of pricey brands I've tried. I deal with cystic acne and their AOA line has completely transformed my skin since it launched. Shipping has always been smooth, and you can find your tracking info in your account once your order goes out. People sometimes forget that once a package leaves the warehouse, it's in the delivery company's hands like DHL or USPS, so any delays aren't really their fault. On the rare occasions I've needed help, the team has been fantastic and quick to fix things, though they might ask for proof like a photo of your packing slip. Shop Miss A makes quality beauty products accessible, and I genuinely recommend anyone give them a shot.

Two months in and I still haven't gotten my order. Now they're saying it's being sent back and they'll give me store credit instead. Why would I accept credit from a company that operates like a scam?

Ordered in late December and got a tracking number but it just sat at USPS saying 'awaiting package' for months. I've reached out several times and all they send back are automated responses about their shipping policy. It's been close to two months and the package is still stuck somewhere. I've heard mixed stuff about this company online but honestly, way more negatives than positives. No matter how cheap or good the stuff is, I'm done. Not worth the headache.

Back in August 2019 I bought about $40 in products. Never got them. I emailed multiple times about the missing package, and they told me the postal service needed to return it to them for a refund. Spoiler alert: that refund never showed up. It's been years and I'm still out the money.

I don't understand all the negative reviews honestly. Just received my package and yeah it took a minute, but when you're getting stuff this cheap you can't complain. The actual products are really nice. Definitely coming back to shop.

I've ordered from Shop Miss A twice and have zero issues to report. Sure, shipping takes longer since they're not UK-based, but for what you get at these prices, you really can't beat it. My shipping was £7, which is totally fair, and I didn't get charged any customs. People leaving bad reviews must be talking about something else because my experience has been flawless. Some items are out of stock sometimes, but they typically restock within a few weeks. My last order arrived in just five days. This is genuinely my real experience.

Placed my order on April 9th and got instant confirmation. Two weeks in they sent an email saying it was assembled and ready. Got my tracking number on the 17th, officially shipped on the 24th, and it landed on May 1st. So all in, about a month which was what I figured given the pandemic situation. Everything was correct except they sent a black makeup brush instead of white, but honestly I didn't mind. I'm near Chicago so that gives people a good shipping timeframe reference.

Found Shop Miss A through some makeup reviews and decided to give it a go without checking other sites first, which turned out to be a great call. I grabbed 20 items for about £24 and went with expedited delivery. It arrived five days later, super fast, especially considering I'm in Scotland. The customs fee of £4 was charged through a text link from DHL, which was straightforward. Everything came perfectly, no damage or broken items. Really happy with how this went and I'll definitely shop there again.