Buffalo David Bitton Coupons & Promo Codes

Grabbed a pair of Relaxed Straight Driven jeans at a department store in late 2025. Started tearing in early 2026, so less than four months total. That's unacceptable for pants at this price. Their support told me they can't help and directed me to the retailer. The retailer said the 30-day window is closed. Basically I got ripped off and there's nothing anyone will do about it. Really disappointed with both brands here.

Terrible experience with their customer service team. The phone line they advertise doesn't work and their online chat is completely down. I tried to swap something out but never heard back from anyone. Skip this company if you can. There are plenty of other brands that actually care about their customers.

Their customer service is incredibly disappointing. The live chat feature doesn't work, you can't actually call their support line, and the return system on the website is broken. Feels like you're dealing with an unlicensed operation. Email is the only way to try to get help and they'll only respond if they feel like it. Really not what I expected.

Placed an order for a couple of sweatshirts and still haven't gotten them after more than a week. Customer service won't respond to anything. Don't bother ordering from here.

Can't get through to their customer service at all. I posted a review on their site and they just took it down without explanation.

Can't reach their customer service anywhere. The phone number on their website doesn't work, the website chat doesn't work, and emails go unanswered. I've got a problem with my recent purchase and have no way to contact them about it.

Used to grab the Straight six men's jeans all the time over the years. Decided to grab two pairs and accidentally clicked on the Straight six freedom style instead. Once they arrived they felt cheap like sweatpants so I sent them back for a credit. After that went through I called a rep to double-check that the regular Straight six was the thicker denim with barely any stretch. Ordered two more. Turns out the sizing changed, the fabric was paper thin and super stretchy now. That's it for me with Buffalo.

The jeans are super comfortable to wear, BUT they're really only built for light use. They fall apart in the groin and the waist buttons pop off. For what you're paying, the construction is pretty bad and feels like a ripoff.

Got a large sweater but the system downgraded my order to a small. Reached out to get help with returning it, but the return link just took me back to browse mode instead of actual returns. Really frustrating, would've appreciated getting a proper return label sent.

Got my online order of two pairs and neither one was the style or size I needed. Tried following their return procedure but after over three weeks still nothing. Called the number they list and got silence. Sent emails the same way. Really upset that they're not even responding to requests.

Been loyal to Buffalo David Bitton for years because I loved how their jeans fit and feel. My last pair didn't hold up at all. After wearing them briefly, the fabric started separating from the grommets and tearing. Before long I had a huge rip that's completely see-through. Reached out expecting them to make it right, but they basically said they couldn't help. Looks like it's time to find a new brand.

Bought three pairs and every single one split in the seat. Sent them emails with no response. Finally tried calling and texting a bunch of times but got voicemail. When I finally got through they said too much time had passed to help, even though I showed them the original email from when the rips first happened. Both the quality and customer support are absolutely awful.

Grabbed some jeans but they never showed up due to delivery problems. I let the company know and they said they were looking into it. That was weeks ago and I haven't heard anything since. I ordered from another brand the same day and those arrived and I've been wearing them fine. Would love to give my thoughts on the product if I could actually get it.