Babybunting Australia Coupons & Promo Codes

Still waiting for a missing item from my order after four months. Getting them to even respond to my emails took forever with tons of follow-ups, and they still refuse to send me a replacement.

The TV commercial for this baby products store has a terrible sound that doesn't fit at all. It's really annoying and needs to be changed.

Do not order from them. The product I purchased fell apart after barely using it twice. I sent an email and haven't gotten any response. Would not recommend to anyone.

I'd stay away from ordering on their website. Getting any kind of customer service help is nearly impossible, and when you finally do hear back, they just blame third-party suppliers for everything.

If you're considering shopping here, please think twice. I spent over a month trying to return an unused ottoman still in its original packaging, and it was a nightmare. I called repeatedly, sent multiple emails, and followed up over and over with no real help. Every time I reached out, I'd get different answers or just radio silence. When they finally gave me an answer, it was terrible. I had to pay 60 dollars out of my own pocket for shipping, they'd take an additional 13.30 in admin fees from my refund, plus I was already out 15 dollars for the original delivery. After a full month of me chasing them down, this is what they came up with? The person I spoke to just kept saying it was third-party policy with no real solutions. That's not acceptable customer service.

The delivery and company support have been absolutely terrible. My package showed up damaged and was left sitting out by the road in the rain, and now my products have water damage. I've tried calling and emailing for over a week with zero response from the customer service team. This is really disappointing, and I won't be shopping here again. There are other places that carry similar products with much better service. They should switch to a more reliable carrier and train their customer service people to actually respond to customers in a timely way. The way I received these items is completely unacceptable.

Online purchases twice and both times the delivery person was overly aggressive, knocking loudly and shouting at ungodly hours. Once was even early on a weekend. Living in a small apartment, the noise was jarring and woke up our neighbors who thought something was wrong. A simple knock would have been heard just fine. While delivery isn't totally their fault, it's really turned me off from ordering from them again.

I tried their price beat promise twice online. Both times, they coincidentally lowered their price to match the competitor on the exact day they responded to my request, which let them deny my claim. Advertising a price beat guarantee but not actually honoring it is misleading and frankly bad business.

Really upset about my purchase. I bought two car seats and less than a week later they put them on sale for 30 percent off. When I asked if they could match the discount since it was so soon after my purchase, they said they don't have a post-purchase price policy and won't help loyal customers. That feels unfair.

Been trying to get help from the Bankstown staff about my broken Jengo Panorama pram that I bought in March for almost 660 dollars. The seat has issues or seems like poor quality, and the staff won't help me get it fixed or find a replacement. They're being unhelpful and honestly quite rude about the whole thing. I'm really frustrated and feel like my money was wasted.

Really disappointed with my online purchase. Got a high chair delivered but it was missing parts and came without the instruction manual. When I asked for a refund, they told me to pack it up and ship it back myself. What company delivers incomplete products without instructions? Getting the manual took almost a full day and required three follow-ups by phone and email. Nobody reached out proactively to help fix the issue. The whole experience was awful and might end up going to dispute resolution if they don't handle this properly.

As grandparents, we're thrilled with our new pram for our 11-month-old granddaughter's visits. We decided to return to the Bentleigh location after a positive first visit because we'd heard their staff really knows their stuff. From the moment we walked in, we were greeted warmly by Sarah, who specializes in prams and made us feel confident in our choice. The UPPABABY CRUZ V2 seemed perfect, and then another team member, MJ, confirmed we were making a great decision on a comfortable and tough product. Our granddaughter absolutely loves it, and it's been even better than we expected!

They deserve zero stars. Their rewards program is a joke. I got 40 dollars in rewards but couldn't even use it on nappies, which are the things I actually need. On top of that, you can only use 10 dollars of rewards per 50 dollar purchase. That's not a real rewards program. The sales staff had no solutions and just sent me to online support, who couldn't help either. I'm not coming back and would recommend shopping somewhere else with better prices and actual rewards that work.

Avoid this place. Their reward program is garbage and the company seems dodgy.

Overall my shopping trip went fine, but I witnessed one of the staff members at Chatswood being unnecessarily rude to another customer, and that kind of behavior just shouldn't happen in a store.