Baby Tula Coupons & Promo Codes

Got the Free to Grow thinking it could be worn facing out, which honestly is on me for not reading the fine print, but seems odd that some of their other carriers have that option and this one doesn't. Reached out to their team and had a terrible experience. Yeah, I was past the return window, but I didn't even have my baby when I bought this thing and it's still sitting brand new in the box. They're selling the exact same model online, so turning down this return made no sense to me. The best offer I got was a discount code to buy something else. I'd already thrown over three hundred bucks at a carrier I can't use, so that just frustrated me more. The actual carrier isn't worth what they're charging either. Feels uncomfortable, doesn't feel secure, and my baby hates being in it. Strongly recommend going somewhere else, and hope you never need to deal with their support if you do buy from them.

Their whole 1-2 day shipping promise? Total nonsense. They're completely deceiving parents. I needed a carrier for our vacation and instead of looking elsewhere, I did my research and stupidly believed their shipping claims. Now they've got my cash and I'm stuck without a carrier for my little one during our trip. Sounds minor, but with three kids and jobs, unnecessary stress like this is the last thing you need. This company shows zero concern. Seven days to answer an email? Phone lines that don't work? This isn't a real functioning business. Something's seriously broken over there. Just stay away.

Great news that their warehouse situation finally got sorted out! Last year I ordered my first carrier and it took over 3 months to arrive, which was rough. But I loved it so much I decided to grab the toddler size when my first one got outgrown. I was nervous about repeating that whole nightmare, but I took the chance. Ordered it Friday night and had it Tuesday morning. Honestly shocked after what happened before, but I'm thrilled they've gotten their act together. I also emailed about not getting my tracking number and they got back to me super fast. Really happy with this purchase and how everything worked out this time around.

Ordered a Free to Grow back in late April. Getting the tracking number took forever, and still no carrier arrived. Had to chase them down repeatedly just for a tracking number, and they promised delivery by a specific date and time that never happened. Meanwhile the shipping company says they haven't even received anything from Tula yet. I asked for my money back because this company is chaotic. The customer support rep named Charlotte is pleasant enough but honestly can't do much since the whole operation is a mess. It's unfortunate because the actual carrier is decent quality. I wish I'd just bought it from Amazon instead where at least you know things will run smoothly.

I want to talk about my experience shopping with Tula online. I'm overseas and ordered several replacement hoods since they're hard to find where I live. One of them showed up damaged, so I asked about getting a refund or swap. Their support team made it way harder than it should've been. They kept asking weird questions about who I was buying for and wanted personal details about my friends plus their product codes. The way they wrote back made it feel like they thought I was committing fraud just because I bought multiple hoods at once. The whole interaction was unprofessional and unhelpful. I'd suggest checking out other companies if you're thinking about ordering from Tula.

Looking for a carrier experience that teaches you patience? Baby Tula's got you covered. I placed an order weeks back and it's vanished without a trace. Maybe it's off hiking through the wilderness or on some soul-searching adventure. Either way, it's definitely not at my house. Their customer service is practically nonexistent. Emails disappear into thin air, phone lines go nowhere, and forget about getting replies on social media. At the rate things are going, my kid will be ready for kindergarten by the time this arrives. Then I ordered a BabyBjorn out of frustration and it landed on my porch the next day. Problem solved instantly. If you're into waiting around for stuff that never comes and getting ignored by support, this is your place. Otherwise, just grab something from a company that actually knows how to ship stuff.

Starting to wonder if this is legit. Made my purchase over 3 weeks ago and it should've gotten here by now. Nobody picks up when I call and emails aren't getting answered either.

My order still hasn't landed after a couple weeks. When I contact them, all they do is point fingers at the shipping company saying it's out of their hands. But when I check with the shipper, they're saying they never got the package in the first place. Total mess of a company.

Really happy with the carrier I bought. Placed my order and got it within 4 days, even shipping all the way to Ireland. The quality is fantastic and it came in a nice box with an instruction guide that was super helpful for figuring out how to adjust it properly. The guide shows you different setup options depending on your baby's size, so definitely check it out. Looking at some other reviews, it seems like they've really improved. Honestly glad I didn't read those negative ones first or I might've skipped it. My friend has a different brand that costs way more and mine is just as nice, maybe even better. Would definitely recommend getting this one.

Ordered a Tula Explore and it took a couple days before I got a tracking number. While waiting, I checked some reviews online and saw tons of horror stories about people having terrible experiences. I immediately cancelled and asked for my money back. The very next day I got word that it was already out for delivery. It showed up that same day, so I sent another email asking them to forget about the refund. I'm not totally sure why others have had such rough experiences. The package shipped from overseas so maybe there were customs delays involved. Either way, wanted to share that their customer service was quick to handle my cancellation request and my order arrived within 5 days of me placing it.

Can't really give a fair review of this baby carrier since I'm still waiting for it to show up. Honestly, if you want to actually get what you ordered, you might be better off shopping somewhere else.

Like a lot of folks lately, I've had a really bad experience. Ordered back in early May and still haven't gotten anything delivered. Haven't heard a peep from their customer service team either. I've asked for a refund but honestly I'm not holding my breath. Definitely skip this one.

STAY AWAY. This company doesn't deserve even one star. Waited over a month for my stuff. They said they shipped it on April 12th. When I didn't see tracking or delivery info a week later, I checked in and got told they actually hadn't sent it out yet and don't even have it in stock anymore. The lies are unbelievable. Customer service is a nightmare. They're quick to grab your money but apparently can't figure out how to actually send orders. When I called them out, I got a rude and unprofessional response. Still waiting on my refund and now my bank is looking into it. This company is a complete scam. If you need a carrier, find a real business that knows what they're doing. I ended up getting one from a different company that actually stocks trustworthy brands. Way better experience and much better recommendations from other parents. Do yourself a favor and skip Tula.

I'd steer clear of this company. Placed an order back on March 13th for a carrier and haven't gotten it. I've tried reaching them via email and phone many times with zero response. Now I'm dealing with my bank to try to fix this.

It's been a week and I still don't have my order. I've reached out multiple times and still no response from them. This company needs to shut down and return everyone's money.