Cabela’s Coupons & Promo Codes

I want to give major props to Jamie, Karen, and Susan for going above and beyond to help me out. The service was truly outstanding. Five stars all the way. Really appreciate it!!!

I had an issue with my order where items were missing. When I called, I was put on hold for more than an hour and nobody picked up. I'm done trying. This is unacceptable. I won't shop at Cabela's or Bass Pro again. They lost a long-time customer. Their service is the worst.

Think twice about buying firearms from Cabela's. These are minimum wage retail workers in cities, not real gun experts. There's no warranty, returns aren't accepted, and exchanges don't happen. If there's an issue you're on your own. They just refer you to the maker and move on. Their online and phone reps are only focused on closing the sale. Find a proper firearms shop with staff who actually know their products, can service them, and will back them up.

I bought a couple of Cabela camping chairs for $159 each. One of them came with the Cabela logo stitched upside down.

There's a promotion for free shipping with a specific code at checkout, but the system won't accept it. Didn't feel like calling over such a small issue.

Wasted fifteen hundred dollars. The stove vent seal was poorly made, stitching was bad, and the tent fabric felt too thin. Right out of the box it had a hole in the mesh door and was missing two tent pegs with about ten percent of the seams already separating. After just three days of light use with a small wood stove, the rubber seal around the pipe opening started cracking and crumbling away. I've had it about a month now in the Niagara area where it's been mild March weather without snow. The seal isn't holding up to even minimal heat. I can't imagine using this in real cold. The size is the only decent thing about it since I'm tall, but that's it. Not satisfied at all.

I don't get why they struggle to keep good, knowledgeable people on staff. Most items are made in China and marked up way too high anyway. The customer service is virtually nonexistent. Any competent employee they bring in leaves pretty quickly. It might be a management issue but seems like something more fundamental is wrong. Staff turnover is constant. They just say no to returns until customers give up. I've stopped shopping there entirely. Sick of poor service, low quality merchandise, and terrible attitudes.

Cabela's used to be reliable but now it's really bad. They don't honor warranties on defective items like shotguns. They just give you some random number for a foreign company and wash their hands of it. That company doesn't even respond. Recently I watched prices jump up $100 daily on products that weren't even on sale. Just regular items. After the shotgun situation I said never again, but the pricing tempted me back. That kind of markup is unacceptable.

Their website is the real problem here. When I search for items, the results are completely off base and I can't find what I'm actually looking for. The tech team at Cabela's clearly needs a major overhaul.

Management is taking forever to process refunds. My item was shipped back to Cabela's by the carrier without ever reaching me, and I'm still waiting on my money after two weeks.

I bought a gift card online and they charged me immediately with an order confirmation. A day later, still no card. Turns out their digital gift cards were out of stock. I asked for a supervisor and was refused. I requested a refund and got rejected. I asked them to make it right and they refused again. They basically kept five hundred dollars of my money.

I've had absolutely terrible interactions with their customer service team. Good luck actually reaching someone by phone at Cabela's Canada. I've spent 45 minutes on hold multiple times and just gave up. They play the same four country tracks over and over, and trust me, after two hours of listening I'm done with all of them. It feels intentional, like they're trying to frustrate you into hanging up. Their delivery is painfully slow too, and I've never gotten a tracking number on any order in years. That's completely unacceptable in today's world. Unless you're fine with waiting weeks for your stuff with zero updates and no way to contact anyone, you should shop somewhere else.

My order came in a huge box with barely any protective padding. It looked like the shipper didn't care, and UPS treated it accordingly, resulting in a crunched item when it arrived. I didn't have enough time before the holidays to get a replacement. This was just one of many problems I've had shopping on their site. I'm a slow learner but I finally get it. This will be my last purchase from them.

My recent orders have been terrible. One order was delayed way longer than it should have been. When I called, the representative told me my address on file didn't match the shipping address, but when she verified, they matched perfectly. Still, the system wouldn't process the shipment. I was told it would be corrected but I'm still waiting. I won't be ordering from Cabela's again.

The company went downhill after 2019 or 2020. I used to trust them for outdoor gear, ammunition, and firearms. Now they ship everything separately and items arrive days or weeks apart. It's wasteful and frustrating. I had UPS packages show up three days in a row that needed signatures, and I'm still missing one package after a month. A single order with four different items turned into four separate shipments. Someone needs to be held accountable.