How to Redeem Carter’s Promo Codes
- Shop for your favorite baby, toddler, and kids' clothing and accessories.
- On the payments section of the checkout page, you will see a field marked "promo code."
- Type your code exactly as it appears into the box and click the "Apply" button to see your discount. Note that only one promotional code can be applied per order.
About Carter’s
Founded in 1865 by William Carter, Carter's is a leading brand of children's apparel, gifts, and accessories. The company is built on a mission to serve the needs of every family with young children by providing high-quality, comfortable, and affordable designs. Carter's has grown to become the largest branded marketer of young children's apparel in North America.
The company's family of brands includes not just Carter’s and OshKosh B’gosh, but also Skip Hop, a global lifestyle brand for families, and Little Planet, which focuses on sustainable, organic materials. These brands, along with exclusive lines for major retailers like "Just One You" at Target and "Child of Mine" at Walmart, demonstrate Carter's commitment to quality and accessibility across a wide range of products and price points.
Carter’s Returns & Refunds Policy
Carter’s aims to make returns easy, offering exchanges or a full refund for new, non-worn products returned within 90 days of purchase.
- With a Receipt: If you have the original sales receipt or packing slip, you will be refunded the original purchase price. After 90 days, you will receive a merchandise credit for the current selling price. Refunds for credit card purchases will be credited back to the original card.
- Without a Receipt: If you do not have a receipt or it has been over 90 days, you can exchange the item for its current selling price.
- Return by Mail: You can mail your online order to the address below. A $6 fee will be deducted from your refund if you use the prepaid return label.
- Carters.com | OshKosh.com
- Attn: Returns Processing
- 625 Braselton Parkway
- Braselton, GA 30517
- In-Store Returns: For your convenience, online purchases can also be returned or exchanged at any Carter's or OshKosh B’gosh retail or outlet store in the U.S.
- Gift Returns: Gifts can be returned for a merchandise credit. You can initiate a gift return using their interactive return tool and selecting "Returning a Gift."
How to Get Discounts at Carter’s
Beyond using promo codes on our site, there are several ways to save on your next purchase at Carter's:
- Sign Up for Emails: Get an instant discount on your first online order by subscribing to the Carter's email newsletter. You’ll also be the first to know about new sales and exclusive offers.
- Join Carter’s Rewards Program: Carter’s loyalty program is free to join and lets you earn points on every purchase. You can redeem your points for discounts on future orders. Learn more.
- Shop the Clearance Section: The Carter’s website has a dedicated Clearance section with items marked down by as much as 70%. It’s a great way to find deep discounts on out-of-season clothing.
- Download the Carter's App: The official Carter's app often features exclusive deals and offers that you can't find anywhere else. It also makes it easy to track your loyalty rewards and view your shopping history.
- Birthday Surprise Offer: Receive a special birthday offer for your kids when you add them to your account. You can add up to five children (age 14 or under) to your account to get an email offer during their birthday month.
FAQs
1. Can I return without a receipt?
Yes, you can. If you made the purchase using your Rewarding Moments account, Carter's can look up the original transaction using your information. If they find it, your return will be processed as if you had the receipt. If the transaction cannot be located, you will be offered a merchandise exchange for the item's current selling price.
2. How to contact Carter’s customer service?
You can reach Carter’s customer service through various channels:
- Live Chat: Use the live chat feature on their website for immediate assistance.
- Phone: You can contact their Consumer Affairs department at 888-782-9548.
- Email: Fill the form on this page.
3. Does Carter’s do price adjustments?
Yes, Carter's offers a one-time price adjustment for items purchased within 14 days of the original purchase date. You can get a price adjustment by contacting customer service with your receipt or by visiting a Carter's or OshKosh B'gosh company-owned store.
