About Chewy

Founded in 2011 by Ryan Cohen and Michael Day in Florida, Chewy was built on the belief that pets deserve the very best. With unmatched selection, fast delivery, and round-the-clock customer care, Chewy stands apart as the online destination where convenience meets compassion. Its mission is simple: make pet parenting effortless and bring joy to every tail wag and happy meow.

How to Apply a Chewy Promo Code

  • Browse Chewy’s Website: Head over to Chewy.com and find exactly what your furry friend needs.
  • Add to Cart: Once you’ve found the perfect item, click “Add to Cart.” When you’re ready, view your cart again and hit “Proceed to Checkout.”
  • Enter Your Promo Code: On the checkout page, look under the Price Summary. You’ll see a box where you can enter your Chewy promo code.
  • Apply the Code: Type in your promo code and hit “Apply” to watch your total drop.
  • Place Your Order: Complete the remaining steps to place your order, and you’re all set! Get ready for tail wags, happy purrs, and doorstep deliveries filled with joy.

What to Do if Your Chewy Promo Code Isn't Working

  • Double-Check the Code: Make sure you entered it correctly — watch out for typos, extra spaces, or incorrect capitalization.
  • Review the Terms & Conditions: Some Chewy promo codes come with restrictions, like a minimum purchase amount or availability only for first-time customers.
  • Check the Expiration Date: Ensure the code is still active and hasn’t expired — or that it hasn’t already been used.
  • Try Simple Troubleshooting: Refresh the page, clear your cookies, or try a different web browser to see if that solves the issue.

Reach Out for Help — If your code still won’t work, Chewy’s customer service team is always ready to help you find a solution.

Chewy’s Autoship Subscription

Chewy Autoship

Chewy’s Autoship subscription takes the stress out of pet parenting by letting you schedule regular deliveries of your pet essentials — so you’ll never run out of food, potty pads, or treats again.

When you register for a new Autoship account, you’ll unlock an instant 50% discount on your first order. After that, you’ll continue to enjoy 5% savings on select brands for every future Autoship delivery. It’s the easiest way to keep your pet happy, your home stocked, and your budget smiling.

FAQs

1. Does Chewy price match?

No, Chewy does not offer price matching. For more details on why and further information, check out our full article about Chewy’s price matching policy.

2. How Do I Contact Chewy Customer Care?

You can reach Chewy’s customer care team 24/7 by calling toll-free at 1-800-672-4399. Prefer typing? Simply use the live chat feature on Chewy’s website, and a representative will get back to you right away.

3. Does Chewy Ship Internationally?

Yes, Chewy ships orders within the contiguous U.S. through the official website. Customers in Canada can order through Chewy Canada site, which currently delivers to Southern Ontario, including Toronto, Hamilton, Niagara, Ottawa, Sudbury, and North Bay (postal codes starting with L, M, N, and K).